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Quality Account Manager Jobs in Virginia (NOW HIRING)

360clean - 8322

Account Manager

Roanoke, VA · On-site

The Account Manager is responsible for overseeing day-to-day operations, client satisfaction, and service quality across assigned accounts. This role serves as the primary point of contact for ...

Premium Lawn & Landscape

VA · On-site

$65K - $85K/yr

Landscape Account Manager Premium Lawn & Landscape is seeking an experienced Landscape Account ... Monitor project progress and ensure quality workmanship. * Estimate costs and negotiate pricing.

New

360clean

Account Manager

Roanoke, VA · On-site

$40K - $50K/yr

Account Manager Location: Roanoke, VA Company: 360clean Position Overview: The Account Manager is ... Conduct routine quality control inspections during evening service hours * Address and resolve ...

adm-Indicia

Account Manager

Richmond, VA · On-site

$70K - $75K/yr

Account Manager Department: Account Management Employment Type: Full Time Location: Hybrid - US ... quality standards, and final delivery of all items. * Create and manage project plans, timelines ...

New

Sperber Landscape Companies

Account Manager

Sterling, VA · On-site

$75K - $85K/yr

We take pride in delivering high-quality work, fostering strong client relationships, and caring ... Position Overview We're seeking an experienced and client-focused Account Manager to manage a ...

Monument Consulting

Account Manager

Richmond, VA

... quality, and compliance. Best of all, we make it easy. * Founded in 2003 with a sole focus on ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

Monument Consulting

Account Manager

Richmond, VA · On-site

... quality, and compliance. Best of all, we make it easy. * Founded in 2003 with a sole focus on ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

Shepherd Electric Supply

Account Manager

Sterling, VA · On-site

$40K - $60K/yr

Job Title: (S) Account Manager Overview: * Manages the service or sale of a portfolio of accounts ... quality and innovation has made us a trusted name in the industry. Join our team and be a part of ...

Shepherd Electric Supply

Account Manager

Sterling, VA

$40K - $60K/yr

Job Title: (S) Account Manager Overview: * Manages the service or sale of a portfolio of accounts ... quality and innovation has made us a trusted name in the industry. Join our team and be a part of ...

BrightView

Account Manager

Mechanicsville, VA · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

BraveView, Inc.

Account Manager, Manassas

Manassas, VA · On-site

$80K - $90K/yr

Account Manager - Commercial Landscape Location: Manassas, VA Compensation & Benefits * Base Salary ... This is a client-facing role focused on relationship management, quality control, and enhancement ...

Allied Universal

Account Manager

Sterling, VA · On-site

$81 - $100/hr

As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

Allied Universal

Account Manager

Sterling, VA · On-site

$90K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

Allied Universal

Account Manager

Virginia Beach, VA · On-site

$66K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

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Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Virginia?

For Quality Account Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Virginia look for?

The top searched job categories for Quality Account Manager jobs in Virginia are:

What cities in Virginia are hiring for Quality Account Manager jobs?

Cities in Virginia with the most Quality Account Manager job openings:

Quality Account Manager jobs near you
Infographic showing various Quality Account Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Account Manager

360clean - 8322

Roanoke, VA • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago

Job description

Benefits:
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Vision insurance
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks

Job Title: Account Manager
Location: Roanoke, VA
Company: 360clean
Position Overview:
The Account Manager is responsible for overseeing day-to-day operations, client satisfaction, and service quality across assigned accounts. This role serves as the primary point of contact for customers, ensuring consistent communication, proactive problem-solving, and high service standards. The Account Manager will also support staffing, inspections, and operational execution to ensure long-term client retention and growth.
Schedule:
This role requires a flexible schedule to support evening operations, typically working either 2:00 PM – 11:00 PM or 3:00 PM – 12:00 AM. Occasional daytime availability may be needed for client meetings and onboarding.
Key Responsibilities:

  • Serve as the primary point of contact for all assigned client accounts
  • Build and maintain strong client relationships through regular communication and site visits
  • Conduct routine quality control inspections during evening service hours
  • Address and resolve client concerns within a timely manner 
  • Coordinate onboarding of new accounts, including walkthroughs, key collection, and service setup
  • Manage and support cleaning staff and subcontractors across assigned accounts
  • Assist with recruiting, interviewing, and onboarding of new cleaners as needed
  • Ensure proper staffing coverage for all scheduled services
  • Monitor service performance and implement improvements where needed
  • Maintain accurate documentation of inspections, client interactions, and service updates
  • Support monthly and quarterly client meetings and reporting
  • Collaborate with leadership on operational improvements and account growth opportunities
Qualifications:

  • 2+ years of experience in account management, operations, or service-based industries
  • Strong communication and relationship-building skills
  • Highly organized with the ability to manage multiple accounts and priorities
  • Problem-solver with a proactive and solutions-oriented mindset
  • Ability to work evening hours consistently
  • Experience in janitorial, facilities management, or service industry preferred but not required
Compensation & Benefits:

  • Salary: $40,000 – $50,000 annually
  • Health insurance included
  • Gas stipend provided
  • Performance-based bonus opportunities
  • Eligibility for expanded benefits package after 6 -9 months
  • Growth opportunities within a rapidly expanding multi-market organization
What Success Looks Like:

  • High client retention and satisfaction across all assigned accounts
  • Consistent service quality with minimal issues or complaints
  • Strong team stability and staffing coverage
  • Proactive communication and ownership of all assigned accounts
Why Join Us:
At 360clean, we are building a best-in-class commercial cleaning organization with a focus on systems, people, and long-term growth. This role offers the opportunity to be part of a fast-growing company with strong leadership, clear expectations, and real advancement potential.