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Account Manager Utilities Jobs in Virginia (NOW HIRING)

Westrock

Mgr II, Mfg Ops

West Point, VA · On-site

$121K - $203K/yr

... manager, utilities manager, utilities area manager, utilities, area process manager, process ... accounts or health savings accounts, retirement savings plans, life and disability insurance ...

Havtech LLC

Owner Direct Account Manager

Henrico, VA · On-site

A successful Owner Direct Account Manager is responsible for achieving revenue and margin goals by ... Stays current with local utility incentive programs and leverages associated rebates to improve ...

Clearwave Fiber LLC

MDU Account Executive

Bristol, VA · On-site

As an MDU Account Executive , you will be responsible for driving new revenue growth through proactive sales efforts while managing relationships with Developers, homebuilders, utility companies ...

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Account Manager Utilities information

What are some common challenges Account Managers face when working with clients in the utilities sector?

Account Managers in the utilities sector often navigate complex regulatory environments and long sales cycles, which can be challenging when managing client expectations. They must stay informed about evolving industry standards and technological advancements to provide relevant solutions. Additionally, balancing the needs of multiple stakeholders—such as engineers, procurement teams, and regulatory authorities—requires strong communication and organizational skills. Proactively addressing these challenges helps build long-term client trust and supports successful project outcomes.

What does an Account Manager in the utilities sector do?

An Account Manager in the utilities sector is responsible for managing relationships with clients such as businesses, government agencies, or residential customers who use utility services like electricity, water, or gas. Their main duties include understanding client needs, ensuring service satisfaction, resolving issues, and facilitating contract negotiations or renewals. They often act as the primary point of contact between the utility provider and the client, helping to identify opportunities for service improvements or upselling additional solutions.

What is the difference between Account Manager Utilities vs Customer Service Representative?

AspectAccount Manager UtilitiesCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in utilities or customer managementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, field visits, client meetingsCall centers, retail locations, or office
Employer & Industry UsageUtilities companies, energy providersVarious industries including utilities, retail, telecom
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsCustomer support, communication skills, job duties

While both roles involve customer interaction, an Account Manager Utilities focuses on managing client accounts, building relationships, and ensuring service satisfaction within the utilities industry. A Customer Service Representative handles general customer inquiries, support, and issue resolution. The Account Manager role typically requires more industry-specific experience and may involve account growth strategies, whereas the Customer Service Representative provides frontline support across various sectors.

What are the key skills and qualifications needed to thrive as an Account Manager in the Utilities sector, and why are they important?

To thrive as an Account Manager in the Utilities sector, you need a solid background in account management, knowledge of utility industry regulations, and a relevant degree in business or a related field. Familiarity with CRM software, utility billing systems, and project management tools is typically required. Strong interpersonal skills, problem-solving ability, and effective communication set outstanding candidates apart in managing client relationships. These skills and qualities are vital to ensure client satisfaction, regulatory compliance, and long-term business growth in a highly regulated and customer-focused industry.
What are popular job titles related to Account Manager Utilities jobs in Virginia? For Account Manager Utilities jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Account Manager Utilities jobs in Virginia look for? The top searched job categories for Account Manager Utilities jobs in Virginia are:
What cities in Virginia are hiring for Account Manager Utilities jobs? Cities in Virginia with the most Account Manager Utilities job openings:
Account Manager Utilities jobs near you

Project Manager - Utilities

Town of Leesburg, VA

Leesburg, VA • On-site

$83K - $185K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 13 hours ago

Job description

Salary: $83,458.00 - $185,308.00 Annually
Location : 1385 Russell Branch Parkway SE, Leesburg, VA
Job Type: RFT
Job Number: 01260
Department: Utilities Department
Division: Utilities Admin.
Opening Date: 03/03/2026
About the Town of Leesburg and Nature of Work
Do you want to apply your expertise for a cause you can feel good about? Do you want to work for an organization that wants you to grow with it and offers tuition reimbursement, certification training, and a chance to learn about multiple industries? Come work for the Town of Leesburg, hometown of the 21st century! Located 35 miles west of the nation's capital in the heart of DC's Wine Country, you'll enjoy a vibrant and authentic community with "big city" amenities. The Town of Leesburg strongly encourages innovation, promotes career development, and offers excellent benefits to employees. Benefits include membership to the Town's full-service recreation center, enrollment into the Virginia Retirement System, excellent healthcare insurance, and other fringe benefits.
Who We're Looking For
If you identify with the following descriptions, then you may be perfect for the Town of Leesburg:
  • Creative problem solver
  • Proactive self-starter
  • Life-long learner
  • Strong team player
  • Passionate about excellent customer service
  • Positive, can-do attitude
  • Effective communicator
  • Desire to impart knowledge to others
  • "Early adopter" of new technologies

What You'll Be Doing
This position involves professional work within the Department of Utilities with a primary function of managing the design and construction of public utility projects. Work involves managing contracts that provide engineering, design, project and program management, utility coordination, property acquisition, testing and inspection, construction services and construction plans for the Department of Utilities' Capital Improvement and 3R (Repair, Replacement and Renovation) Projects. This position provides assistance to customers, various Town departments, outside review agencies, architects, engineers and the general public in the construction, development, and maintenance of water and sewer infrastructure.
This position will be primarily working on design and delivery of water and wastewater treatment plant projects. Experience with water and wastewater treatment process and pumping equipment is highly desirable.
For more detailed job descriptions, please visit the Town's Job Descriptions page.
Required Qualifications
  • Bachelor's degree with some course work in civil engineering, construction, or a related field, or equivalent combination of education and experience.
  • Minimum of five (5) years of progressively responsible experience in civil engineering construction or construction management, including a minimum of three (3) years of water and wastewater systems and facilities; or equivalent combination of education and experience.
  • Possession of a valid driver's license and a safe driving record.

Preferred Qualifications
  • Bachelor's degree or master's degree in civil engineering or related field.
  • Certification as a Project Management Professional, (PMP), or certification as a Certified Construction Manager (CCM).
  • Licensed as a Professional Engineer (PE) in the Commonwealth of Virginia.
  • Certified Public Procurement Buyer (CPPB)
  • Virginia Contracting Associate Certification (VCA)
  • Bilingual in English/Spanish.

Employee Benefits
The Town offers competitive compensation, affordable health insurance coverage, participation in the Virginia Retirement System, an optional 457(b) retirement plan with a Town matching contribution, flexible spending accounts, voluntary benefits, employee assistance program (EAP), membership to the Town's full-service recreation center, an optional payroll Roth IRA, and generous paid time off. For more information on the Town's robust benefits package, please visit the Town's Employee Benefits page.
EOE/ADA
Please click on "Employee Benefits" to review detailed information regarding employee benefits for regular full-time and regular part-time employees.

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