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Account Manager Utilities Jobs (NOW HIRING)

Hiregy

Account Manager, Utilities

Tampa, FL · On-site

$125K/yr

JOB ID 23481 - Account Manager, Utilities Location: Tampa, 33607 Pay: On target earning year one $125,000 $75,000 base and uncapped commission Type: Direct hire Schedule: : * Develop and manage a ...

Wesco

Strategic Account Manager (Utilities)

Boise, ID · Remote

... Account Manager to lead customer growth across our utility market. This is an exciting opportunity to inherit a well-established territory while helping shape its future through strategic account ...

Wesco

Strategic Account Manager (Utilities)

Boise, ID · Remote

We\'re looking for a Strategic Account Manager to lead customer growth across our utility market. This is an exciting opportunity to inherit a well-established territory while helping shape its ...

Apex Tool Group

... Utility, or Industrial Tool markets preferred * Proven track record of success in relationship-based selling and managing complex, multi-stakeholder accounts * Strong strategic thinking and ...

Apex Tool Group

... Utility, or Industrial Tool markets preferred * Proven track record of success in relationship-based selling and managing complex, multi-stakeholder accounts * Strong strategic thinking and ...

Apex Tool Group

... Utility, or Industrial Tool markets preferred * Proven track record of success in relationship-based selling and managing complex, multi-stakeholder accounts * Strong strategic thinking and ...

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Account Manager Utilities information

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$29.5K

$65.8K

$106K

How much do account manager utilities jobs pay per year?

As of Jul 12, 2026, the average yearly pay for account manager utilities in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are some common challenges Account Managers face when working with clients in the utilities sector?

Account Managers in the utilities sector often navigate complex regulatory environments and long sales cycles, which can be challenging when managing client expectations. They must stay informed about evolving industry standards and technological advancements to provide relevant solutions. Additionally, balancing the needs of multiple stakeholders—such as engineers, procurement teams, and regulatory authorities—requires strong communication and organizational skills. Proactively addressing these challenges helps build long-term client trust and supports successful project outcomes.

What does an Account Manager in the utilities sector do?

An Account Manager in the utilities sector is responsible for managing relationships with clients such as businesses, government agencies, or residential customers who use utility services like electricity, water, or gas. Their main duties include understanding client needs, ensuring service satisfaction, resolving issues, and facilitating contract negotiations or renewals. They often act as the primary point of contact between the utility provider and the client, helping to identify opportunities for service improvements or upselling additional solutions.

What is the difference between Account Manager Utilities vs Customer Service Representative?

AspectAccount Manager UtilitiesCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in utilities or customer managementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, field visits, client meetingsCall centers, retail locations, or office
Employer & Industry UsageUtilities companies, energy providersVarious industries including utilities, retail, telecom
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsCustomer support, communication skills, job duties

While both roles involve customer interaction, an Account Manager Utilities focuses on managing client accounts, building relationships, and ensuring service satisfaction within the utilities industry. A Customer Service Representative handles general customer inquiries, support, and issue resolution. The Account Manager role typically requires more industry-specific experience and may involve account growth strategies, whereas the Customer Service Representative provides frontline support across various sectors.

What are the key skills and qualifications needed to thrive as an Account Manager in the Utilities sector, and why are they important?

To thrive as an Account Manager in the Utilities sector, you need a solid background in account management, knowledge of utility industry regulations, and a relevant degree in business or a related field. Familiarity with CRM software, utility billing systems, and project management tools is typically required. Strong interpersonal skills, problem-solving ability, and effective communication set outstanding candidates apart in managing client relationships. These skills and qualities are vital to ensure client satisfaction, regulatory compliance, and long-term business growth in a highly regulated and customer-focused industry.
More about Account Manager Utilities jobs
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Account Manager Utilities jobs near you
Infographic showing various Account Manager Utilities job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager (Utilities)

Delta Utilities Services, LLC

New Orleans, LA • On-site

Full-time

Re-posted 16 days ago

Job description

JOB SUMMARY/PURPOSE

Delta Utilities is seeking a results-driven Account Manager to support customer growth and retention by identifying new business opportunities and expanding relationships with existing customers. This individual contributor role is responsible for executing outreach strategies, managing customer accounts, and supporting economic development initiatives that drive job creation and capital investment in the communities Delta Utilities serves.


ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

  • Execute customer outreach strategies to improve satisfaction, promote innovation, and support Delta Utilities' business goals.
  • Build and maintain relationships with Economic Development Organizations, Real Estate Developers, Engineering firms, local government officials, and other key stakeholders.
  • Respond to RFI/RFPs, coordinate site visits, and provide cost estimates for gas facilities and rates to support business attraction and expansion.
  • Support competitive commercial and residential development projects by promoting Delta’s energy solutions.
  • Assist in maintaining franchise agreements and positive relationships with local government entities.
  • Represent Delta Utilities in the community by participating in local business, industry, and nonprofit organizations.
  • Organize and participate in tours, workshops, meetings, and events to promote Delta’s economic and community development efforts.
  • Support customer communications during storm response and other critical events.
  • Collaborate with internal teams on credit and collections, billing, and regulatory matters related to customer service.
  • Partner with Public Affairs to support corporate contributions and community engagement strategies.


MINIMUM REQUIREMENTS

Minimum education required of the position

  • Preferred: Bachelor’s degree in Business, Communications, Engineering, or Public/Community Affairs.

Minimum experience required of the position

  • 3+ years of experience in business development, account management, or customer-facing roles within the utility or energy sector.
  • Experience in economic development or working with public/private partnerships is a plus.

Minimum knowledge, skills and abilities preferred of the position

  • Proven ability to build and maintain strong customer relationships, serving as a trusted advisor and primary point of contact.
  • Exceptional communication and problem‑solving skill with the ability to translate operational information into clear, customer‑focused solutions.
  • Strong organizational and account‑management abilities, including managing multiple accounts, prioritizing deadlines, and maintaining accurate documentation.
  • Strong understanding of utility systems, rates, and regulatory environments.
  • Strong business acumen and problem-solving capabilities.

Any certificates, licenses, etc. required for the position

  • None required.

Physical Requirements

  • Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted.
  • Able to operate a personal computer, either desktop or laptop.
  • Able to sit for extended periods of time.
  • Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
  • Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

  • Perform other job-related duties as assigned, within your scope of responsibilities.
  • Job duties are performed in a normal and clean office environment with normal noise levels.
  • Work is predominately done while standing or sitting.
  • The ability to comprehend, document, calculate, visualize and analyze are required.
  • Able to work regular hours, with occasional overtime.


About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

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