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Account Manager Utilities Jobs in Tennessee (NOW HIRING)

i3 Verticals

Account Executive

Nashville, TN · Remote

Enterprise Utilities REPORTS TO: Director of Sales JOB LOCATION: Remote TRAVEL: 50-75% ESSENTIAL ... Develop highly respected relationships among senior management and executives in client ...

i3 Verticals

Account Executive

Nashville, TN · On-site +1

Enterprise Utilities REPORTS TO: Director of Sales JOB LOCATION: Remote TRAVEL: 50-75% ESSENTIAL ... Develop highly respected relationships among senior management and executives in client ...

Energy Systems Group

Account Executive

Knoxville, TN · On-site

Account Executive must discover and understand utility and the customers needs and concerns and ... Ability to effectively present information and respond to questions from groups of managers ...

Energy Systems Group

Account Executive

Memphis, TN · On-site

Account Executive must discover and understand utility and the customers needs and concerns and ... Ability to effectively present information and respond to questions from groups of managers ...

Energy Systems Group

Account Executive

Nashville, TN · On-site

Account Executive must discover and understand utility and the customers needs and concerns and ... Ability to effectively present information and respond to questions from groups of managers ...

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Account Manager Utilities information

What does an account manager in the utilities sector do?

An Account Manager in the utilities sector is responsible for managing relationships with clients such as businesses, government agencies, or residential customers who use utility services like electricity, water, or gas. Their main duties include understanding client needs, ensuring service satisfaction, resolving issues, and facilitating contract negotiations or renewals. They often act as the primary point of contact between the utility provider and the client, helping to identify opportunities for service improvements or upselling additional solutions.

What are some common challenges account managers face when working with clients in the utilities sector?

Account Managers in the utilities sector often navigate complex regulatory environments and long sales cycles, which can be challenging when managing client expectations. They must stay informed about evolving industry standards and technological advancements to provide relevant solutions. Additionally, balancing the needs of multiple stakeholders—such as engineers, procurement teams, and regulatory authorities—requires strong communication and organizational skills. Proactively addressing these challenges helps build long-term client trust and supports successful project outcomes.

What are the key skills and qualifications needed to thrive as an account manager in the utilities sector, and why are they important?

To thrive as an Account Manager in the Utilities sector, you need a solid background in account management, knowledge of utility industry regulations, and a relevant degree in business or a related field. Familiarity with CRM software, utility billing systems, and project management tools is typically required. Strong interpersonal skills, problem-solving ability, and effective communication set outstanding candidates apart in managing client relationships. These skills and qualities are vital to ensure client satisfaction, regulatory compliance, and long-term business growth in a highly regulated and customer-focused industry.

What is the difference between Account Manager Utilities vs Customer Service Representative?

AspectAccount Manager UtilitiesCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in utilities or customer managementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, field visits, client meetingsCall centers, retail locations, or office
Employer & Industry UsageUtilities companies, energy providersVarious industries including utilities, retail, telecom
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsCustomer support, communication skills, job duties

While both roles involve customer interaction, an Account Manager Utilities focuses on managing client accounts, building relationships, and ensuring service satisfaction within the utilities industry. A Customer Service Representative handles general customer inquiries, support, and issue resolution. The Account Manager role typically requires more industry-specific experience and may involve account growth strategies, whereas the Customer Service Representative provides frontline support across various sectors.

What are popular job titles related to Account Manager Utilities jobs in Tennessee?

For Account Manager Utilities jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Account Manager Utilities jobs in Tennessee look for?

The top searched job categories for Account Manager Utilities jobs in Tennessee are:

What cities in Tennessee are hiring for Account Manager Utilities jobs?

Cities in Tennessee with the most Account Manager Utilities job openings:

Account Manager Utilities jobs near you
Infographic showing various Account Manager Utilities job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution.

Business Development Manager - Utilities

Hitachi

Nashville, TN • Remote

Full-time

Posted 8 days ago

Job description

Location:

Remote - North Carolina, United States

Job ID:

R0141469

Date Posted:

2026-08-13

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule:

Full time

Remote:

Yes

Job Description:

The opportunity

Are you passionate about building relationships, driving growth, and helping utilities prepare for the future? Hitachi Energy is looking for a Utility Growth & Partnerships Manager to help shape the next generation of electric, gas, and water infrastructure. In this highly visible role, you will identify new business opportunities, develop strategic partnerships, and connect customers with innovative solutions that enhance reliability, resilience, and operational performance.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

As a trusted advisor to utility organizations, you will work closely with decision-makers, industry partners, and internal teams to understand customer needs and deliver solutions that create long-term value. From uncovering new opportunities to negotiating contracts and supporting successful outcomes, you will play a key role in advancing critical infrastructure initiatives and supporting the energy transition. This position offers a unique opportunity to combine market insight, business strategy, and customer engagement while growing your career with a global leader in energy technology.

How you'll make an impact

  • Identify and develop new opportunities across electric, gas, and water utility markets.

  • Execute business development strategies that support growth objectives and market expansion.

  • Build strong relationships with utility leaders and key decision-makers.

  • Lead opportunities through the full sales cycle, from discovery to contract close.

  • Collaborate with engineering, product, marketing, and legal teams to develop winning solutions.

  • Analyze market trends, customer priorities, and competitive activity to inform strategy.

  • Deliver compelling presentations, proposals, and business updates to customers and stakeholders.

  • Represent Hitachi Energy at industry events, conferences, and networking opportunities.

Your Background

  • Bachelor's degree in Business, Engineering, or a related field; MBA preferred.

  • Minimum of 7 years of business development, sales, or account management experience within the utility sector.

  • Strong understanding of utility industry trends, customer challenges, and regulatory environments.

  • Proven track record of achieving sales targets and growing strategic customer relationships.

  • Excellent communication, negotiation, and executive presentation skills.

  • Experience with CRM tools such as Salesforce and the ability to travel frequently.

More about us

  • Hitachi Energy is a global technology leader advancing a sustainable energy future through innovation, digitalization, and electrification.

  • We foster an inclusive and collaborative culture where diverse perspectives, continuous learning, and employee development are valued.

  • With global career pathways, development programs, and meaningful work, you'll have opportunities to grow while making a lasting impact on the world's energy systems.

Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities


Equal Employment Opportunity

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals

with disabilities.


Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.


Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

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