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Account Manager Utilities Jobs (NOW HIRING)

Utilities One

Account Manager

Voorhees, NJ · On-site

$130K - $160K/yr

Account Manager Department: Business Development Employment Type: Full Time Location: United States ... Utilities One. This gives Energy5 true coast-to-coast capability, allowing us to deliver anything ...

TECO

Account Manager Technical Sales Support

Tampa, FL · On-site

Account Manager Technical Sales Support Company: TECO Partners State and City: Florida - Tampa ... Grow your career with Florida's leading natural gas utility Ready to Apply? If you're passionate ...

TECO

Account Manager Technical Sales Support

Tampa, FL · On-site

Account Manager Technical Sales Support Company: TECO Partners State and City: Florida - Tampa ... Grow your career with Florida's leading natural gas utility Ready to Apply? If you're passionate ...

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Account Manager Utilities information

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$29.5K

$65.8K

$106K

How much do account manager utilities jobs pay per year?

As of Aug 22, 2026, the average yearly pay for account manager utilities in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an account manager in the utilities sector do?

An Account Manager in the utilities sector is responsible for managing relationships with clients such as businesses, government agencies, or residential customers who use utility services like electricity, water, or gas. Their main duties include understanding client needs, ensuring service satisfaction, resolving issues, and facilitating contract negotiations or renewals. They often act as the primary point of contact between the utility provider and the client, helping to identify opportunities for service improvements or upselling additional solutions.

What are some common challenges account managers face when working with clients in the utilities sector?

Account Managers in the utilities sector often navigate complex regulatory environments and long sales cycles, which can be challenging when managing client expectations. They must stay informed about evolving industry standards and technological advancements to provide relevant solutions. Additionally, balancing the needs of multiple stakeholders—such as engineers, procurement teams, and regulatory authorities—requires strong communication and organizational skills. Proactively addressing these challenges helps build long-term client trust and supports successful project outcomes.

What are the key skills and qualifications needed to thrive as an account manager in the utilities sector, and why are they important?

To thrive as an Account Manager in the Utilities sector, you need a solid background in account management, knowledge of utility industry regulations, and a relevant degree in business or a related field. Familiarity with CRM software, utility billing systems, and project management tools is typically required. Strong interpersonal skills, problem-solving ability, and effective communication set outstanding candidates apart in managing client relationships. These skills and qualities are vital to ensure client satisfaction, regulatory compliance, and long-term business growth in a highly regulated and customer-focused industry.

What is the difference between Account Manager Utilities vs Customer Service Representative?

AspectAccount Manager UtilitiesCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in utilities or customer managementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, field visits, client meetingsCall centers, retail locations, or office
Employer & Industry UsageUtilities companies, energy providersVarious industries including utilities, retail, telecom
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsCustomer support, communication skills, job duties

While both roles involve customer interaction, an Account Manager Utilities focuses on managing client accounts, building relationships, and ensuring service satisfaction within the utilities industry. A Customer Service Representative handles general customer inquiries, support, and issue resolution. The Account Manager role typically requires more industry-specific experience and may involve account growth strategies, whereas the Customer Service Representative provides frontline support across various sectors.

More about Account Manager Utilities jobs

What cities are hiring for Account Manager Utilities jobs?

Cities with the most Account Manager Utilities job openings:

What states have the most Account Manager Utilities jobs?

States with the most job openings for Account Manager Utilities jobs include:

What job categories do people searching Account Manager Utilities jobs look for?

The top searched job categories for Account Manager Utilities jobs are:

Account Manager Utilities jobs near you
Infographic showing various Account Manager Utilities job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

GIS Account Manager - Utilities, Telecom, Rail

Esri

Charlotte, NC • On-site

$82K - $110K/yr

Full-time

Re-posted 7 days ago

Esri rating

9.6

Company rating: 9.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

7th of 245 rated software companies

Job description

Overview

We invite you to bring your experience and passion for Infrastructure coupled with an understanding of applying geospatial technology to become an integral part of Esri's Infrastructure account team. We're looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You'll work closely with a team that helps new and existing electric, gas, telecom, or rail customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission and vision.

At Esri, we are committed to our users and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

  • Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate in trade shows, workshops, and seminars.
  • Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
  • Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to Infrastructure. Consistently conduct research and pursue professional development to anticipate customer needs.
  • Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
  • Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

  • 1+ years of enterprise sales and/or relevant consulting or program management experience
  • Experience creating partnerships, and establishing yourself as a trusted advisor with customers
  • Understanding of account planning and opportunity strategy creation
  • Demonstrated knowledge of GIS and new technology trends and the ability to translate this into solutions for customers
  • Able to negotiate, present, and support visual storytelling across all levels of an organization
  • Ability to travel domestically or internationally 25-50%
  • Bachelor's degree in GIS, surveying, engineering, business administration, or a related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

  • Understanding of GIS, Esri technology, electric, gas, telecom, or rail industries as they relate to one another
  • Experience managing the sales life cycle
  • General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
  • Knowledge of industry fiscal year, budgeting, and procurement cycles
  • Master's degree in GIS, business administration, or a related field

Questions about our interview process? We have answers.

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#LI-ONSITE

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About ESRI

Sourced by ZipRecruiter

Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Industry

Scientific research and development services

Company size

1,001 - 5,000 Employees

Headquarters location

Redlands, CA, US

Year founded

1969

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