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Account Manager Utilities Jobs (NOW HIRING)

Esri

Sr. GIS Account Manager - Utilities, Telecom, Rail

$114.40K - $218.40K/yr

Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.

Utilities One

Account Manager

Moorestown, NJ · On-site

$130K - $160K/yr

Account Manager Department: Business Development Employment Type: Full Time Location: United States ... Utilities One. This gives Energy5 true coast-to-coast capability, allowing us to deliver anything ...

Utilities One

Account Manager

Voorhees, NJ · On-site

$130K - $160K/yr

Account Manager Department: Business Development Employment Type: Full Time Location: United States ... Utilities One. This gives Energy5 true coast-to-coast capability, allowing us to deliver anything ...

Zero Homes

Senior Program Manager, Utilities

Denver, CO

$130K - $150K/yr

... account for 20% of our climate emissions. But today, electrification is painful - it's too ... Manager to lead the successful delivery and scaling of our utility programs. In this highly cross ...

Border States

Account Manager - Utility

Tampa, FL · On-site

Job Summary The Account Manager will manage assigned customer account relationships and focuses on ... and utility industries. Border States has a competitive benefit package and is a 100 percent ...

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Account Manager Utilities information

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$29.5K

$65.8K

$106K

How much do account manager utilities jobs pay per year?

As of May 31, 2026, the average yearly pay for account manager utilities in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager in the Utilities sector, and why are they important?

To thrive as an Account Manager in the Utilities sector, you need a solid background in account management, knowledge of utility industry regulations, and a relevant degree in business or a related field. Familiarity with CRM software, utility billing systems, and project management tools is typically required. Strong interpersonal skills, problem-solving ability, and effective communication set outstanding candidates apart in managing client relationships. These skills and qualities are vital to ensure client satisfaction, regulatory compliance, and long-term business growth in a highly regulated and customer-focused industry.

What are some common challenges Account Managers face when working with clients in the utilities sector?

Account Managers in the utilities sector often navigate complex regulatory environments and long sales cycles, which can be challenging when managing client expectations. They must stay informed about evolving industry standards and technological advancements to provide relevant solutions. Additionally, balancing the needs of multiple stakeholders—such as engineers, procurement teams, and regulatory authorities—requires strong communication and organizational skills. Proactively addressing these challenges helps build long-term client trust and supports successful project outcomes.

What does an Account Manager in the utilities sector do?

An Account Manager in the utilities sector is responsible for managing relationships with clients such as businesses, government agencies, or residential customers who use utility services like electricity, water, or gas. Their main duties include understanding client needs, ensuring service satisfaction, resolving issues, and facilitating contract negotiations or renewals. They often act as the primary point of contact between the utility provider and the client, helping to identify opportunities for service improvements or upselling additional solutions.

What is the difference between Account Manager Utilities vs Customer Service Representative?

AspectAccount Manager UtilitiesCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in utilities or customer managementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, field visits, client meetingsCall centers, retail locations, or office
Employer & Industry UsageUtilities companies, energy providersVarious industries including utilities, retail, telecom
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsCustomer support, communication skills, job duties

While both roles involve customer interaction, an Account Manager Utilities focuses on managing client accounts, building relationships, and ensuring service satisfaction within the utilities industry. A Customer Service Representative handles general customer inquiries, support, and issue resolution. The Account Manager role typically requires more industry-specific experience and may involve account growth strategies, whereas the Customer Service Representative provides frontline support across various sectors.

More about Account Manager Utilities jobs
What cities are hiring for Account Manager Utilities jobs? Cities with the most Account Manager Utilities job openings:
What states have the most Account Manager Utilities jobs? States with the most job openings for Account Manager Utilities jobs include:
What job categories do people searching Account Manager Utilities jobs look for? The top searched job categories for Account Manager Utilities jobs are:
Account Manager Utilities jobs near you
Infographic showing various Account Manager Utilities job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Sr. GIS Account Manager - Utilities, Telecom, Rail

Sr. GIS Account Manager - Utilities, Telecom, Rail

Esri

Denver, CO • On-site

Other

Posted 13 days ago

Job description

Overview

We invite you to bring your experience and passion for the infrastructure industry coupled with an understanding of applying geospatial technology to become an integral part of Esri's Infrastructure account team. We're looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You'll work closely with a team that helps our new and existing electric, gas, telecom, and rail customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

  • Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
  • Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
  • Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the infrastructure industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
  • Deliver results. Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
  • Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Requirements

  • 5+ years of enterprise sales and/or relevant consulting or program management experience
  • Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
  • Possess financial and business acumen to build compelling account growth strategies
  • Advanced knowledge of GIS and new technology trends and the ability to translate this into complex solutions for customers
  • Understanding of GIS, Esri technology, and electric, gas, telecom, or rails industries as they relate to one another
  • Expert visual storyteller and negotiator across all levels of an organization
  • Knowledge of industry fiscal year, budgeting, and procurement cycles
  • Ability to travel domestically or internationally 25-50%
  • Bachelor's degree in GIS, surveying, engineering, business administration, or a related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

  • General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
  • Master's degree in GIS, business administration, or a related field

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About ESRI

Sourced by ZipRecruiter

Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Industry

Scientific research and development services

Company size

1,001 - 5,000 Employees

Headquarters location

Redlands, CA, US

Year founded

1969

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