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Account Manager Utilities Jobs in Arizona (NOW HIRING)

AWP is America's Traffic Control Leader, representing nearly every major public utility: electric ... The Account Manager will represent AWP Safety to prospective and existing accounts in the utility ...

Account Manager Location: Phoenix, AZ Job Type: Full-Time Salary Range: $45k- includes unlimited ... Manage a customer base consisting of contractors, utilities, corporations, commercial, and ...

Account Manager Location: Phoenix, AZ Job Type: Full-Time Salary Range: $45k- includes unlimited ... Manage a customer base consisting of contractors, utilities, corporations, commercial, and ...

The Territory Account Manager at Gemaire is responsible for consultative selling with assigned and ... shows, utility-sponsored events, industry associations, etc. • Conduct him/herself in a ...

... Utilities operations. This role oversees the month-end close process, balance sheet integrity ... Review and approve journal entries, account reconciliations, and supporting analyses. * Monitor ...

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Account Manager Utilities information

What does an account manager in the utilities sector do?

An Account Manager in the utilities sector is responsible for managing relationships with clients such as businesses, government agencies, or residential customers who use utility services like electricity, water, or gas. Their main duties include understanding client needs, ensuring service satisfaction, resolving issues, and facilitating contract negotiations or renewals. They often act as the primary point of contact between the utility provider and the client, helping to identify opportunities for service improvements or upselling additional solutions.

What are some common challenges account managers face when working with clients in the utilities sector?

Account Managers in the utilities sector often navigate complex regulatory environments and long sales cycles, which can be challenging when managing client expectations. They must stay informed about evolving industry standards and technological advancements to provide relevant solutions. Additionally, balancing the needs of multiple stakeholders—such as engineers, procurement teams, and regulatory authorities—requires strong communication and organizational skills. Proactively addressing these challenges helps build long-term client trust and supports successful project outcomes.

What are the key skills and qualifications needed to thrive as an account manager in the utilities sector, and why are they important?

To thrive as an Account Manager in the Utilities sector, you need a solid background in account management, knowledge of utility industry regulations, and a relevant degree in business or a related field. Familiarity with CRM software, utility billing systems, and project management tools is typically required. Strong interpersonal skills, problem-solving ability, and effective communication set outstanding candidates apart in managing client relationships. These skills and qualities are vital to ensure client satisfaction, regulatory compliance, and long-term business growth in a highly regulated and customer-focused industry.

What is the difference between Account Manager Utilities vs Customer Service Representative?

AspectAccount Manager UtilitiesCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in utilities or customer managementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, field visits, client meetingsCall centers, retail locations, or office
Employer & Industry UsageUtilities companies, energy providersVarious industries including utilities, retail, telecom
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsCustomer support, communication skills, job duties

While both roles involve customer interaction, an Account Manager Utilities focuses on managing client accounts, building relationships, and ensuring service satisfaction within the utilities industry. A Customer Service Representative handles general customer inquiries, support, and issue resolution. The Account Manager role typically requires more industry-specific experience and may involve account growth strategies, whereas the Customer Service Representative provides frontline support across various sectors.

What are popular job titles related to Account Manager Utilities jobs in Arizona?

For Account Manager Utilities jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Account Manager Utilities jobs in Arizona look for?

The top searched job categories for Account Manager Utilities jobs in Arizona are:

What cities in Arizona are hiring for Account Manager Utilities jobs?

Cities in Arizona with the most Account Manager Utilities job openings:

Infographic showing various Account Manager Utilities job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Account Manager

Prescott, AZ • On-site


AWP Safety
Utilities • 5 - 10K employees

4.9

Company rating: 4.9 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

9th of 9 rated traffic management

People enjoy working here

Respectful managers


$72/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Company Description

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers' people, business, and time. AWP is America's Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

 AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit of providing extraordinary service for our customers is what has built our company and its national reputation for integrity.

Job Description

The Account Manager will represent AWP Safety to prospective and existing accounts in the utility, construction, and engineering sectors in the assigned regional geographic area. Responsible for identifying new business through personal and telephone communication. The Account Manager is also responsible for collecting and understanding industry trends to be competitive in the traffic control market.  Responsibilities include developing relationships with the key decision-making personnel in both existing and prospective accounts while participating in the account targeting process led by the Regional Sales Manager.

  • Strategically develop and implement profitable sales growth plans within assigned territory, to ensure alignment with company goals and objectives.
  • Build and maintain a robust pipeline of sales opportunities to exceed sales initiatives for new projects within the customer/prospect base.
  • Identify key account decision-makers and establish professional relationships.
  • Perform customer follow-up activity to ensure brand promise and the operating performance is satisfactory.
  • Collect and communicate industry trends and competitive activity within the assigned business territory regarding competitive practices.
  • Manage overall relationships with internal and external customers: negotiate sales contracts, rate adjustment(s), and renewals and maintain sales forecast and CRM updates.
  • Work closely with the inside sales operations team to ensure an excellent experience when providing quotes and other requested information.

  • Identify high-potential prospect accounts and convert them to new growth opportunities.

  • Regularly maintain and update customer forecasts to support operational planning and corporate budgeting process.

  • Partner with Billing, Collections, and AR on organizational changes to ensure an excellent most custom experience with accurate and on-time billing, while helping support resolution and retention.

  • Work closely with Regional Operations Management to drive growth and overall customer experience.
  • Alignment with Regional Sales Managers in support of National Account channel partners
  • Participate in Quarterly Business Reviews.
  • Develop and Maintain Salesforce Account information.
  • Other duties as assigned
Qualifications
  • 3+ years of sales experience with demonstrated customer service acumen

  • A valid driver's license is required

  • Bachelor's degree in a business-related field or equivalent work experience
  • Demonstratable track record of successful selling in B2B environment
  • Experience with CRM 
  • Availability to work and travel within the assigned territory 75% of the time
  • Excellent interpersonal, written, presentation, and sales skills
  • Superior sales instincts and drive, extremely self-motivated, highly persistent, and focused
  • Strong project management, organizational, and time management skills
  • Excellent problem-solving, analytical, and evaluative skills
  • The employee must be able to successfully handle the demands of this position, which may include being available outside of standard business hours to support client needs 

Additional Information
  • Benefits-eligible 1st of the month following hire.
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
  • Company paid 50k in basic life insurance.
  • Company paid LTD.
  • Health Savings and Flex Spending Accounts Available
  • 401(k)
  • Paid Time Off & Paid Holidays
  • Salary range is $72-85k.
  • AWP named one of America's Greatest Workplaces 2023 for Diversity
  • AWPSafety is anEqual Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

  • I'm interested

AWPSafety is anEqual Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 



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