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Account Manager Utilities Jobs in Arizona (NOW HIRING)

Shermco Industries, Inc.

Engineering Manager

Phoenix, AZ · On-site

$70 - $82/hr

Identify opportunities for expanded job scope and discuss with customer and Account Manager ... Utility design experience a plus. * Availability for occasional domestic travel. EQUAL OPPORTUNITY ...

FOX News Network, LLC

Account Executive

Phoenix, AZ · On-site

... utility of our solutions. * Maintain expert knowledge of the competitive media landscape, OTT ... Manage client advertising initiatives and create impactful post-campaign recaps, providing ...

Fox

Account Executive

Phoenix, AZ

... utility of our solutions. * Maintain expert knowledge of the competitive media landscape, OTT ... Manage client advertising initiatives and create impactful post-campaign recaps, providing ...

KTVU Fox 2

Account Executive

Phoenix, AZ

... utility of our solutions. * Maintain expert knowledge of the competitive media landscape, OTT ... Manage client advertising initiatives and create impactful post-campaign recaps, providing ...

Energy Exemplar

Account Director - West

Phoenix, AZ · On-site +1

This is more than a sales role it's an opportunity to influence how leading utilities and energy ... Leverage modern sales tools (Salesforce, CPQ, HubSpot, ZoomInfo) to manage pipeline, forecasting ...

Posted today

City of El Mirage

Field Utilities Technician

El Mirage, AZ · On-site

$19.86 - $22.91/hr

Medical, dental, and vision insurance Health Savings Account (HSA) & Flexible Spending Plan (FSA ... management) Employee Assistance Program (EAP) Life Insurance: Employer-paid basic life and AD&D ...

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Account Manager Utilities information

Is account management a stressful job?

Account management can be stressful due to the need to meet client expectations, manage multiple accounts, and handle deadlines. Successful account managers often use strong communication, organization skills, and industry knowledge to manage workload and reduce stress levels.

What are some common challenges account managers face when working with clients in the utilities sector?

Account Managers in the utilities sector often navigate complex regulatory environments and long sales cycles, which can be challenging when managing client expectations. They must stay informed about evolving industry standards and technological advancements to provide relevant solutions. Additionally, balancing the needs of multiple stakeholders—such as engineers, procurement teams, and regulatory authorities—requires strong communication and organizational skills. Proactively addressing these challenges helps build long-term client trust and supports successful project outcomes.

What does an account manager in the utilities sector do?

An Account Manager in the utilities sector is responsible for managing relationships with clients such as businesses, government agencies, or residential customers who use utility services like electricity, water, or gas. Their main duties include understanding client needs, ensuring service satisfaction, resolving issues, and facilitating contract negotiations or renewals. They often act as the primary point of contact between the utility provider and the client, helping to identify opportunities for service improvements or upselling additional solutions.

Is an account manager in utilities an entry level position?

An account manager in utilities is typically not an entry-level position; it usually requires prior experience in customer service, sales, or the utility industry, along with strong communication and problem-solving skills. Entry-level roles in utilities often include customer service representatives or technician positions, while account management roles are more advanced and may require relevant certifications or a background in business or utilities management.

What is the difference between Account Manager Utilities vs Customer Service Representative?

AspectAccount Manager UtilitiesCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in utilities or customer managementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, field visits, client meetingsCall centers, retail locations, or office
Employer & Industry UsageUtilities companies, energy providersVarious industries including utilities, retail, telecom
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsCustomer support, communication skills, job duties

While both roles involve customer interaction, an Account Manager Utilities focuses on managing client accounts, building relationships, and ensuring service satisfaction within the utilities industry. A Customer Service Representative handles general customer inquiries, support, and issue resolution. The Account Manager role typically requires more industry-specific experience and may involve account growth strategies, whereas the Customer Service Representative provides frontline support across various sectors.

What is the average salary for an account manager?

The average salary for an account manager varies depending on experience, location, and industry, but typically ranges from $60,000 to $85,000 annually. In the utilities sector, account managers often earn additional bonuses or commissions based on performance and client retention. Strong communication skills and familiarity with customer management tools can influence earning potential.

What are the key skills and qualifications needed to thrive as an account manager in the utilities sector, and why are they important?

To thrive as an Account Manager in the Utilities sector, you need a solid background in account management, knowledge of utility industry regulations, and a relevant degree in business or a related field. Familiarity with CRM software, utility billing systems, and project management tools is typically required. Strong interpersonal skills, problem-solving ability, and effective communication set outstanding candidates apart in managing client relationships. These skills and qualities are vital to ensure client satisfaction, regulatory compliance, and long-term business growth in a highly regulated and customer-focused industry.

What are popular job titles related to Account Manager Utilities jobs in Arizona?

For Account Manager Utilities jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Account Manager Utilities jobs in Arizona look for?

The top searched job categories for Account Manager Utilities jobs in Arizona are:

What cities in Arizona are hiring for Account Manager Utilities jobs?

Cities in Arizona with the most Account Manager Utilities job openings:

Account Manager Utilities jobs near you
Infographic showing various Account Manager Utilities job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Power and Utilities OT Operational Technology-Manager

Deloitte

Gilbert, AZ

Part-time

Re-posted 20 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services

Job description

Power and Utilities OT (Operational Technology) - Manager

Position Summary

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities?  If so, Deloitte & Touche LLP could be the place for you. Traditional security programs have often been unsuccessful in unifying the need to both secure and support technology innovation required by the business. Join Deloitte's Cyber team and become a member of the largest group of cybersecurity professionals worldwide.

Recruiting for this role ends on 12/21/2026

Work you'll do

Responsibilities:

  • Identify and evaluate complex business and technology risks
  • Develop remediation methods to mitigate risks
  • Demonstrate problem solving, critical thinking and logical structuring skills
  • Assist in the selection and tailoring of approaches, methods and tools to support service offering or industry projects
  • Actively participate in decision making with engagement management and seek to understand the broader impact of current decisions
  • Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services
  • Identify opportunities to improve engagement profitability and manage engagement economics
  • Demonstrate ability to with identify and address client needs: building solid relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to the manager
  • Demonstrate a general knowledge of market trends, competitor activities, Deloitte Advisory products and service lines

Required Skills:

  • 7+ years of demonstrate advanced understanding and experience governing and implementing power and utility regulations and standards including:
    • North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP)
    • NERC Operations and Planning (O&P)
    • Federal Energy Regulatory Commission
    • Transportation Security Administration (TSA) Cybersecurity
    • IEC 62443 standard - Securing Industrial Automation and Control Systems (IACS)
    • Nuclear Energy Institute (NEI) - NEI 08-09, 10 CFR 73.54
  • 7+ years of demonstrate advanced understanding and cyber risk management in at least two of the following areas:
    • SCADA with experience in securing ICS (Industrial Control Systems) security
    • Internet of Things (IOT) architecture and security
    • OT (Operational Technology) security
    • NERC CIP-015 - Internal Network Security Monitoring (INMS)
    • Embedded systems security
    • OT network segmentation (zones/conduits), jump hosts, secure remote access
    • Passive OT discovery/asset inventory, OT IDS, SIEM integration/use cases
    • Incident response in OT (containment with availability/safety constraints)
    • Vendor/OEM risk management, SBOM/patch constraints, compensating controls
    • Security experience in the field environment within the Power, Utilities & Renewables, Oil & Gas, or Industrial Products & Construction industry sectors
  • 7+ years of demonstrate advanced understanding of business processes and cyber risk management in an OT / SCADA environment in two or more areas such as:
    • Cyber security
    • Secure Supply Chain
    • Security Analytics
    • Security Operations Centers
    • Vulnerability and Threat Management
    • Data Security
    • Secure Dev Ops
    • Business continuity management
    • Familiarity with industry standards and regulatory requirements around cyber risk management (e.g., ISO 27001, IEC 62443, NIST CSF)
  • Limited sponsorship opportunities may be available

Additional Requirements:

  • Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Locations include: Houston, Dallas, Cleveland, Detroit, St. Louis, Pittsburgh, Boston, Charlotte, Atlanta, Miami, Memphis, Denver, Phoenix, Salt Lake City, Los Angeles, San Diego, San Franciso, Seattle.  Must be within a reasonable commute and willing to work part-time in the Deloitte and/or client offices.

Preferred:

  • Minimum of 4 years working in an OT environment (e.g. OT security, ICS security, IOT security, SCADA, etc.)
  • Minimum 4 years designing security for infrastructure, network and application architectures
  • Experience in the Power Utilities & Renewables, Oil & Gas, or Industrial Products & Construction sector
  • Demonstrated experience working with cloud platforms (AWS, Azure)
  • 5+ years implementing security solutions
  • BA/BS in cyber security, information security, engineering, computer science, information technology, information management, information sciences, business administration, or related field preferred
  • CISSP, CISM, or CISA certification a plus
  • Excellent verbal and written communication
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#CyberES26


Qualifications:

Power and Utilities OT (Operational Technology) - Manager

Position Summary

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities?  If so, Deloitte & Touche LLP could be the place for you. Traditional security programs have often been unsuccessful in unifying the need to both secure and support technology innovation required by the business. Join Deloitte's Cyber team and become a member of the largest group of cybersecurity professionals worldwide.

Recruiting for this role ends on 12/21/2026

Work you'll do

Responsibilities:

  • Identify and evaluate complex business and technology risks
  • Develop remediation methods to mitigate risks
  • Demonstrate problem solving, critical thinking and logical structuring skills
  • Assist in the selection and tailoring of approaches, methods and tools to support service offering or industry projects
  • Actively participate in decision making with engagement management and seek to understand the broader impact of current decisions
  • Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services
  • Identify opportunities to improve engagement profitability and manage engagement economics
  • Demonstrate ability to with identify and address client needs: building solid relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to the manager
  • Demonstrate a general knowledge of market trends, competitor activities, Deloitte Advisory products and service lines

Required Skills:

  • 7+ years of demonstrate advanced understanding and experience governing and implementing power and utility regulations and standards including:
    • North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP)
    • NERC Operations and Planning (O&P)
    • Federal Energy Regulatory Commission
    • Transportation Security Administration (TSA) Cybersecurity
    • IEC 62443 standard - Securing Industrial Automation and Control Systems (IACS)
    • Nuclear Energy Institute (NEI) - NEI 08-09, 10 CFR 73.54
  • 7+ years of demonstrate advanced understanding and cyber risk management in at least two of the following areas:
    • SCADA with experience in securing ICS (Industrial Control Systems) security
    • Internet of Things (IOT) architecture and security
    • OT (Operational Technology) security
    • NERC CIP-015 - Internal Network Security Monitoring (INMS)
    • Embedded systems security
    • OT network segmentation (zones/conduits), jump hosts, secure remote access
    • Passive OT discovery/asset inventory, OT IDS, SIEM integration/use cases
    • Incident response in OT (containment with availability/safety constraints)
    • Vendor/OEM risk management, SBOM/patch constraints, compensating controls
    • Security experience in the field environment within the Power, Utilities & Renewables, Oil & Gas, or Industrial Products & Construction industry sectors
  • 7+ years of demonstrate advanced understanding of business processes and cyber risk management in an OT / SCADA environment in two or more areas such as:
    • Cyber security
    • Secure Supply Chain
    • Security Analytics
    • Security Operations Centers
    • Vulnerability and Threat Management
    • Data Security
    • Secure Dev Ops
    • Business continuity management
    • Familiarity with industry standards and regulatory requirements around cyber risk management (e.g., ISO 27001, IEC 62443, NIST CSF)
  • Limited sponsorship opportunities may be available

Additional Requirements:

  • Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Locations include: Houston, Dallas, Cleveland, Detroit, St. Louis, Pittsburgh, Boston, Charlotte, Atlanta, Miami, Memphis, Denver, Phoenix, Salt Lake City, Los Angeles, San Diego, San Franciso, Seattle.  Must be within a reasonable commute and willing to work part-time in the Deloitte and/or client offices.

Preferred:

  • Minimum of 4 years working in an OT environment (e.g. OT security, ICS security, IOT security, SCADA, etc.)
  • Minimum 4 years designing security for infrastructure, network and application architectures
  • Experience in the Power Utilities & Renewables, Oil & Gas, or Industrial Products & Construction sector
  • Demonstrated experience working with cloud platforms (AWS, Azure)
  • 5+ years implementing security solutions
  • BA/BS in cyber security, information security, engineering, computer science, information technology, information management, information sciences, business administration, or related field preferred
  • CISSP, CISM, or CISA certification a plus
  • Excellent verbal and written communication
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#CyberES26


Education:Bachelor's DegreeEmployment Type:

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