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Msp Manager Jobs in Michigan (NOW HIRING)

Next Step Systems

Project Engineer, MSP

Ann Arbor, MI · On-site

Project Engineer Qualifications: - 3+ years of demonstrated project engineer experience with a technology company. - 3+ years of Managed Service Provider (MSP) experience. - Need experience with ...

SAI SYSTEMS

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Systems Administrator - MSP Environment

Farmington Hills, MI · On-site

$80K - $95K/yr

... managed services and projects. This role is expected to take full ownership of assigned tickets ... MSP or consulting environment. · Solid troubleshooting skills and the ability to work ...

MAHLE

Product Manager

Farmington Hills, MI

Develop and deliver high-impact MSP approval presentations, including scenario-based analyses, cost modeling, and executive recommendations that enable informed business decisions. * Partner with ...

Barracuda

Manager, XDR Sales

Ann Arbor, MI · On-site

... MSP and channel engagement, and driving revenue growth across both sell-through and managed service ... provider motions. This individual will partner closely with Sales, Channel, Marketing, Product ...

New

MAHLE

Product Manager

Farmington Hills, MI · On-site

Develop and deliver high-impact MSP approval presentations, including scenario-based analyses, cost modeling, and executive recommendations that enable informed business decisions. * Partner with ...

Gryphon Place

IT Manager (Full-Time)

Kalamazoo, MI · On-site

$85K - $105K/yr

This position supervises the Technology Support Specialist, manages the relationship with the organization's third-party IT service provider (MSP), and is responsible for technology budgeting ...

New

Gryphon Place

IT Manager (Full-Time)

Kalamazoo, MI · On-site

$85K - $105K/yr

This position supervises the Technology Support Specialist, manages the relationship with the organization's third-party IT service provider (MSP), and is responsible for technology budgeting ...

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All JobsMsp JobsMsp Manager JobsMsp Manager Jobs in Michigan

Msp Manager information

See Michigan salary details

$21.4K

$51.9K

$101.1K

How much do msp manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for msp manager in Michigan is $51,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $59,700.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Michigan? The most popular types of Msp jobs in Michigan are:
What are popular job titles related to Msp Manager jobs in Michigan? For Msp Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Msp Manager jobs in Michigan look for? The top searched job categories for Msp Manager jobs in Michigan are:
What cities in Michigan are hiring for Msp Manager jobs? Cities in Michigan with the most Msp Manager job openings:
Msp Manager jobs near you
Infographic showing various Msp Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,882 per year, or $24.9 per hour.

Project Engineer, MSP

Next Step Systems

Ann Arbor, MI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Project Engineer, MSP, Ann Arbor, MI
We are looking for a Project Engineer to join a high-performance team. Your primary objective will be to plan and execute complex server, network, and security projects. You will observe established best practices, follow and improve project templates, and communicate proactively with clients. You will complete projects on time and on budget. You will closely collaborate with your teammates and respond to issues by priority and within SLA. This position will reside in either Ann Arbor, MI, or Nashville, TN. A fully remote position will be considered for the ideal candidate.
Project Engineer Responsibilities
- Plan and execute complex server, network, and security configurations.
- Apply technical skill to a wide variety of issues supporting servers, workstations, networking, virtualization, cloud, wireless access points, LOB software, standard office applications and ISPs.
- Follow established best practices, including project templates and checklists.
- Communicate proactively and regularly with clients on project tasks and milestones.
- Escalate task failures or roadblocks immediately to Project Manager.
- Add detailed notes to every ticket for all time worked and resolutions identified.
- Earn satisfaction from completing projects on time and on budget.
- Pursue continuing technical education to stay ahead of tech trends.
Project Engineer Qualifications:
- 3+ years of demonstrated project engineer experience with a technology company.
- 3+ years of Managed Service Provider (MSP) experience.
- Need experience with project scoping and execution.
- Knowledge of IT infrastructure, managed services, and cybersecurity.
- Microsoft certifications earned in the past 24 months.
- 5+ years of demonstrated technical support experience, including understanding of: Windows Server 2019, Microsoft Office 365, Windows 11, Networking, VPN, VLANs, Packet Inspection, Routing Protocols, VMware, Virtualization, and Wireless Services.
- Cloud Services, such as Azure and AWS are a plus.
- Experience with a professional ticketing system.
- Excellent communication, interpersonal and analytical skills.
- Experience with Microsoft Office, including PowerPoint and Teams.
- Ability to work under pressure, while maintaining a positive attitude and a sense of humor.
- Degree from an accredited university, or equivalent experience.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Ann Arbor MI Jobs, Project Engineer, Windows Server 2019, Microsoft Office 365, Windows 11, Networking, VPN, VLANs, Packet Inspection, Routing Protocols, VMware, Virtualization, Wireless Services, Cloud Services, Azure, AWS, MSP, Managed Services Provider, Infrastructure, Cybersecurity, Remote, Work From Home, Michigan Recruiters, Information Technology Jobs, IT Jobs, Michigan Recruiting
Looking to hire for similar positions in Ann Arbor, MI or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Project Engineers for jobs in Ann Arbor, Michigan and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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