Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
Field & Events Marketer
Detroit, MI · On-site +1
Manage relationships with event organizers, vendors, and venues. Negotiate sponsorships, booth ... Location and Work Authorization This is a fully remote role open to candidates based in the US or ...
Field & Events Marketer
Detroit, MI · On-site +1
Manage relationships with event organizers, vendors, and venues. Negotiate sponsorships, booth ... Location and Work Authorization This is a fully remote role open to candidates based in the US or ...
Manager Remote Msp information
What are some common challenges faced by a Manager in a remote MSP (Managed Service Provider) environment, and how can they be addressed?
Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.
How can I make $2000 a week working from home?
A Manager in a remote MSP role can potentially earn $2000 or more weekly by managing multiple client accounts, providing high-level IT support, and leveraging certifications like CompTIA or Cisco. Increasing billable hours, offering specialized services, and building a strong client base are key to reaching this income level from home.
How can I make $70,000 a year working from home?
A Manager Remote MSP can earn $70,000 or more annually by leveraging technical skills, certifications, and experience in managed IT services, cybersecurity, or cloud solutions. Working remotely often requires strong communication, project management, and familiarity with remote collaboration tools to meet client needs and achieve this income level.
What job makes $10,000 a month without a degree?
A remote Managed Service Provider (MSP) manager can potentially earn $10,000 or more per month by overseeing IT services, managing client accounts, and leading technical teams. Success in this role often depends on experience, certifications like CompTIA or Cisco, and strong leadership skills, rather than formal degrees.
What is a Manager Remote MSP?
A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.
What jobs pay $500,000 a year in the US?
High-level managerial roles such as Chief Executive Officers, Chief Technology Officers, and other C-suite executives often earn $500,000 or more annually, especially in large organizations or successful firms. Additionally, specialized roles like investment bankers, senior surgeons, or successful entrepreneurs can reach or exceed this income level, often requiring advanced skills, extensive experience, and significant responsibility.
What is the difference between Manager Remote Msp vs Service Delivery Manager?
| Aspect | Manager Remote Msp | Service Delivery Manager |
|---|---|---|
| Credentials | IT certifications (e.g., CompTIA, Microsoft) | IT or business management certifications |
| Work Environment | Remote, managed service provider setting | Typically office-based or hybrid, client-facing |
| Employer & Industry | Managed Service Providers, IT services | IT service companies, corporate IT departments |
| Search & Comparison Intent | Focus on remote MSP management roles | Focus on service delivery and client management |
The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.
What are the key skills and qualifications needed to thrive as a Manager Remote MSP, and why are they important?
To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.
What are the most commonly searched types of Remote Msp jobs in Michigan? The most popular types of Remote Msp jobs in Michigan are:
What are popular job titles related to Manager Remote Msp jobs in Michigan? For Manager Remote Msp jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Manager Remote Msp jobs in Michigan look for? The top searched job categories for Manager Remote Msp jobs in Michigan are:
What cities in Michigan are hiring for Manager Remote Msp jobs? Cities in Michigan with the most Manager Remote Msp job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 19 days ago
Job description
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to join our team. Our team answering the phones is our front-line defense and first impression with our clients. This team sets the tone for the clients IT support experience. The ideal candidate would be responsible for managing incoming service requests via email and phone. On average, this role will be answering 120-150 calls per week and coordinating with our Remote Support helpdesk team to ensure an efficient response time and friendly customer service experience every time.
Location:
While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
Proactive Technology Is Different:
- Monthly check-ins
- Fun, team-based approach
- Constantly learning
- We are Nuts about IT
Requirements
This is a fast-paced position requiring experience, efficiency, and a lot of organizational skills.
Must Have:
- Customer Service experience
- Proficient typing skills
- Friendly and positive attitude
- Self-motivated
- Strong multi-tasking and organizational skills
- Ability to work in a fast-paced environment
- Problem solver
- Reliable internet connection
Good To Have:
- Bachelor's degree
- Call center experience
- MSP experience
- Familiarity with ConnectWise PSA
Responsibilities:
- Answering phone calls
- Client communication
- Scheduling onsite visits
- Creating tickets
- Replying to emails
- Monday - Friday schedule
Benefits
- Full Medical Benefits
- 2 Weeks Paid Vacation
- Quarterly Bonus and Reviews
- Full Time
- Dental & vision insurance
- 401(k) matching
About Proactive Technology Management
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Bingham Farms, MI, US
Year founded
2007