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Msp Account Manager Jobs in Michigan (NOW HIRING)

MAHLE

Product Manager

Farmington Hills, MI · On-site

Own and drive the strategic management of Minimum Sourcing Price ( MSP ) requests in the Product ... Sales Account Management is highly desired. * Must have excellent communication skills and ...

MAHLE

Product Manager

Farmington Hills, MI · On-site

Own and drive the strategic management of Minimum Sourcing Price ( MSP ) requests in the Product ... Sales Account Management is highly desired. * Must have excellent communication skills and ...

GDI Infotech

Level 2 Service Desk Support

Ann Arbor, MI · Remote

$60K - $65K/yr

This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role ... Manage user accounts, permissions, and security policies * Perform system maintenance, patching ...

CBTS

Pre-Sales Solution Architect

Detroit, MI · On-site

You will partner closely with Account Executive and Solution Leads to architect solutions, build ... Experience in a services-led or MSP environment, with the ability to position ongoing managed ...

Brightworks IT

Level 3 Technical Lead

Wixom, MI · On-site

$95 - $130/hr

... account compromises, working alongside our SOC partner * Own the Hard Tickets: Manage a complex ... Prior MSP experience -- you understand ticketing, dispatch, and utilization targets * Experience ...

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All JobsMsp Account JobsMsp Account Manager JobsMsp Account Manager Jobs in Michigan

Msp Account Manager information

See Michigan salary details

$25.7K

$57.4K

$92.4K

How much do msp account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for msp account manager in Michigan is $57,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $68,400.00 per year, depending on experience, location, and employer.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.
What are the most commonly searched types of Msp Account jobs in Michigan? The most popular types of Msp Account jobs in Michigan are:
What are popular job titles related to Msp Account Manager jobs in Michigan? For Msp Account Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Msp Account Manager jobs in Michigan look for? The top searched job categories for Msp Account Manager jobs in Michigan are:
What cities in Michigan are hiring for Msp Account Manager jobs? Cities in Michigan with the most Msp Account Manager job openings:
Msp Account Manager jobs near you
Infographic showing various Msp Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,365 per year, or $27.6 per hour.

IT Managed Services Account Manager

Hyperion Managed Services

Troy, MI • Hybrid

Full-time

Medical, Dental, Retirement

Re-posted 20 days ago

Job description

IT Managed Services Account Manager

Location: Hybrid
Employment Type: Full-Time

Join Our Growing Team!

Are you passionate about technology and building strong client relationships? We are seeking an experienced IT Managed Services Account Manager to help our clients maximize the value of their IT investments while driving business growth.

What You'll Do

  • Manage a portfolio of business clients.
  • Build trusted advisor relationships with key stakeholders.
  • Conduct regular account reviews and strategic planning sessions.
  • Identify opportunities for managed services, cybersecurity, cloud, and professional services growth.
  • Collaborate with technical teams to ensure exceptional service delivery.
  • Drive customer retention, satisfaction, and revenue growth.

What We're Looking For

  • Experience in Managed Services (MSP) or IT Services.
  • Strong business development and account management skills.
  • Understanding of Microsoft 365, cybersecurity, cloud solutions, and managed IT services.
  • Excellent communication, presentation, and negotiation abilities.
  • Proven track record of meeting sales or account growth objectives.

What We Offer

  • Competitive salary plus commission/bonus structure.
  • Comprehensive health and dental benefits. 
  • 401 (k) with matching.
  • Profit Sharing
  • Professional development and certification support.
  • Flexible work environment.
  • Career growth opportunities within a fast-growing technology company.

Apply