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Technical Account Manager Intern Jobs in Michigan

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

Actively assist Account Managers to resolve day-to-day technical issues and implement corrective actions * Establish working relationships with Xerox groups (e.g. Solutions Managers/Consultants ...

Automotive Manufacturer

Account Manager

Wixom, MI · On-site

The Account Manager plays a crucial role in ensuring the satisfaction and retention of our clients ... Participate in Technical review meetings * Skills: The required skills of customer relations and ...

IGI

Account Manager

Commerce Township, MI

We seek individuals with technical aptitude and a great attitude. Detailed Activities * Perform ... Additional Information The Account Manager and all our employees are the most important asset ...

IGI

Account Manager

Commerce, MI · On-site

We seek individuals with technical aptitude and a great attitude. Detailed Activities * Perform ... Additional Information The Account Manager and all our employees are the most important asset ...

Continuum Services

Account Manager

Detroit, MI · On-site

ACCOUNT MANAGER METRO DETROIT About the job you'll be doing Create positive relationships with new ... technical services, and environment services. Headquartered in a newly renovated office in ...

Continuum Services

Account Manager

Detroit, MI · On-site

ACCOUNT MANAGER METRO DETROIT About the job you'll be doing Create positive relationships with new ... technical services, and environment services. Headquartered in a newly renovated office in ...

Jenoptik

Account Manager

Auburn Hills, MI · On-site

Be the trusted technical advisor to our customers. Introduce and sell JENOPTIK solutions and ... manage customer communications and JENOPTIK customer relationship with named accounts. * Sales ...

Continuum Services

Account Manager

Detroit, MI · On-site

ACCOUNT MANAGER METRO DETROIT About the job you'll be doing Create positive relationships with new ... technical services, and environment services. Headquartered in a newly renovated office in ...

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Technical Account Manager Intern information

What types of projects or responsibilities can a Technical Account Manager Intern expect during their internship?

As a Technical Account Manager Intern, you can expect to work on a variety of projects that bridge technical understanding and customer engagement. Typical responsibilities include assisting with onboarding new clients, troubleshooting technical issues, preparing reports on client performance, and collaborating with both engineering and sales teams to ensure customer satisfaction. You'll gain exposure to client meetings, shadow senior team members, and may also contribute to process improvements. This role provides valuable hands-on experience in both customer-facing and technical problem-solving environments.

What are the key skills and qualifications needed to thrive as a Technical Account Manager Intern, and why are they important?

To thrive as a Technical Account Manager Intern, you need a strong grasp of technical concepts, customer service acumen, and typically a background in IT, computer science, or a related field. Familiarity with CRM systems, cloud platforms, and basic troubleshooting tools is often required. Strong communication, problem-solving abilities, and a collaborative attitude help you build relationships and address client needs effectively. These skills are crucial for supporting clients, resolving technical issues, and ensuring successful partnerships between the company and its customers.

What is a Technical Account Manager Intern?

A Technical Account Manager Intern is a student or recent graduate who supports senior technical account managers by assisting with client relationships, technical support, and project coordination. They help bridge the gap between clients and technical teams, ensuring customers' technical needs are understood and met. Interns may participate in meetings, troubleshoot technical issues, and help prepare reports or presentations. This role provides hands-on experience in customer service, technical problem-solving, and account management within a technology-focused environment.
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Technical Account Manager Intern jobs near you

Technical Account Manager

BIZLINK ROBOTIC SOLUTIONS USA INC

Lake Orion, MI • On-site

$120K - $150K/yr

Full-time

Re-posted 15 days ago

Job description

Description:

Technical Account Manager

BizLink Robotic Solutions USA is seeking a high-energy, self-motivated Technical Account Manager to spearhead our growth within the Southwest Territory. This role is the primary engine for market expansion, responsible for identifying new opportunities and managing key automation accounts. You will act as the critical link between our customers’ complex automation needs and BizLink’s innovative product/service groups. This position requires a "hunter mentality” with a dedicated approach to Client retention and creative problem-solving. Success in this role is defined by meeting forecasted sales goals and delivering world-class customer satisfaction through strategic relationship building.


Task & Responsibilities:

1. Strategic Sales & Market Expansion

Identify & Capture: Research and develop new customer opportunities to expand into key target markets.

· Pipeline Management: Continually generate formal/informal leads and maintain a robust sales opportunity pipeline.

· Promotion: Actively sell all applicable BizLink products/services, including participating in marketing activities like trade shows.


2. Account Retention & Precision

Relationship Management: Maintain leadership at established sites and coordinate with local account managers for key accounts.

· Consultative Liaison: Act as the link between customer automation needs and BizLink’s technical service groups.

· Retention Strategy: Develop and manage specific maintenance strategies for existing organizational contacts.


3. Operational & Financial Excellence

· Forecasting: Manage budgeted sales goals and provide monthly rolling forecasts via corporate CRM software.

· Quote-to-Cash Support: Accurately prepare and track customer quotes, while assisting Accounts Receivable with payment collections.

· Cross-Functional Collaboration: Support Operations, Quality Management, and Customer Service to ensure world-class satisfaction.


4. Compliance & Professional Development

· Policy Adherence: Embrace all corporate compliance rules, policies, and the BizLink Code of Conduct.

· Continuous Improvement: Participate in team-building projects and attend meetings focused on streamlining internal processes.

· Regional Travel: Maintain a 60%+ travel schedule to prioritize customer visitation and maximize profitability.

Requirements:

Qualifications:

1. Bachelor's degree in engineering or equivalent work experience.

2. 5 + years related sales experience.

3. Robot and Automation experience.

4. Wire Cable experience preferred.

5. Strong written and verbal communication skills.

6. Cooperative and enjoys working in a cohesive team.

7. Strong relationship building skills.

8. Self-motivation and willingness to learn.

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