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Associate Technical Account Manager Jobs in Michigan

Qualys

Technical Account Manager

Detroit, MI · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Qualys

Technical Account Manager

Detroit, MI · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Autodesk

Senior Technical Account Manager

Novi, MI · On-site

The Technical Account Management group owns the customer support experience andis responsible forensuring customer technical success, drivinggrowth,and customer delight. Responsibilities * Establish ...

Autodesk

Sr. Technical Account Manager

Novi, MI

The Technical Account Management group owns the customer support experience andis responsible forensuring customer technical success, drivinggrowth,and customer delight. Responsibilities * Establish ...

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All JobsAssociate Technical Account JobsAssociate Technical Account Manager JobsAssociate Technical Account Manager Jobs in Michigan

Associate Technical Account Manager information

See Michigan salary details

$34.9K

$75.3K

$147.3K

How much do associate technical account manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for associate technical account manager in Michigan is $75,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $87,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Technical Account Manager, and why are they important?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by Associate Technical Account Managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What is an Associate Technical Account Manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.
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Associate Technical Account Manager jobs near you

Technical Account Manager

BIZLINK ROBOTIC SOLUTIONS USA INC

Lake Orion, MI • On-site

$120K - $150K/yr

Full-time

Posted 26 days ago

Job description

Description:

Technical Account Manager

BizLink Robotic Solutions USA is seeking a high-energy, self-motivated Technical Account Manager to spearhead our growth within the Southwest Territory. This role is the primary engine for market expansion, responsible for identifying new opportunities and managing key automation accounts. You will act as the critical link between our customers’ complex automation needs and BizLink’s innovative product/service groups. This position requires a "hunter mentality” with a dedicated approach to Client retention and creative problem-solving. Success in this role is defined by meeting forecasted sales goals and delivering world-class customer satisfaction through strategic relationship building.


Task & Responsibilities:

1. Strategic Sales & Market Expansion

Identify & Capture: Research and develop new customer opportunities to expand into key target markets.

· Pipeline Management: Continually generate formal/informal leads and maintain a robust sales opportunity pipeline.

· Promotion: Actively sell all applicable BizLink products/services, including participating in marketing activities like trade shows.


2. Account Retention & Precision

Relationship Management: Maintain leadership at established sites and coordinate with local account managers for key accounts.

· Consultative Liaison: Act as the link between customer automation needs and BizLink’s technical service groups.

· Retention Strategy: Develop and manage specific maintenance strategies for existing organizational contacts.


3. Operational & Financial Excellence

· Forecasting: Manage budgeted sales goals and provide monthly rolling forecasts via corporate CRM software.

· Quote-to-Cash Support: Accurately prepare and track customer quotes, while assisting Accounts Receivable with payment collections.

· Cross-Functional Collaboration: Support Operations, Quality Management, and Customer Service to ensure world-class satisfaction.


4. Compliance & Professional Development

· Policy Adherence: Embrace all corporate compliance rules, policies, and the BizLink Code of Conduct.

· Continuous Improvement: Participate in team-building projects and attend meetings focused on streamlining internal processes.

· Regional Travel: Maintain a 60%+ travel schedule to prioritize customer visitation and maximize profitability.

Requirements:

Qualifications:

1. Bachelor's degree in engineering or equivalent work experience.

2. 5 + years related sales experience.

3. Robot and Automation experience.

4. Wire Cable experience preferred.

5. Strong written and verbal communication skills.

6. Cooperative and enjoys working in a cohesive team.

7. Strong relationship building skills.

8. Self-motivation and willingness to learn.

Apply