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Virtual Account Manager Jobs in Michigan (NOW HIRING)

Aston Carter

Account Manager

Plymouth, MI · On-site

$65K - $70K/yr

Provide ongoing account updates and status reports through phone, email, virtual meetings, and CRM systems. * Identify opportunities for revenue growth, upselling, and cross-selling within existing ...

THOMSON REUTERS

Account Manager

Ann Arbor, MI · Remote

Account Manager, CoCounsel Tax The Account Manager,CoCounselTax Migration & Growth isaquota ... Proficiency withCRM (Salesforce or similar), sales engagement tools, CPQ/quoting, virtual demo ...

Cleveland--cliffs-1

Account Manager

Novi, MI · On-site

The Account Manager is responsible for supporting accounts based on product segment, full cycle ... and other virtual communicationsGain proficient product knowledge to promote Cleveland-Cliffs ...

IGI

Account Manager

Commerce, MI · On-site

We have an immediate opening for a Account Manager to join our Commerce Twp., MI office. This key ... S. Military. These technology solutions include PowerWalls, virtual reality (VR) Rooms, and ...

IGI

Account Manager

Commerce Township, MI · On-site

We have an immediate opening for a Account Manager to join our Commerce Twp., MI office. This key ... S. Military. These technology solutions include PowerWalls, virtual reality (VR) Rooms, and ...

Galderma

Account Manager - Grand Rapids, MI

Lansing, MI · Hybrid

$80K - $100K/yr

Account Manager - Consumer Location: Grand Rapids, MI The Opportunity The Account Manager plays a ... Proficient with MS Office in a Windows environment, virtual interaction technology, and familiar ...

Galderma

Account Manager - Grand Rapids

Detroit, MI · On-site

The Opportunity Account Manager - Grand Rapids will maintain and develop business in the direct ... The next step is a virtual conversation with the hiring manager * The final step is a panel ...

Galderma

Account Manager - Grand Rapids

Detroit, MI · On-site

The Opportunity Account Manager - Grand Rapids will maintain and develop business in the direct ... The next step is a virtual conversation with the hiring manager * The final step is a panel ...

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Virtual Account Manager information

See Michigan salary details

$25.7K

$57.4K

$92.4K

How much do virtual account manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for virtual account manager in Michigan is $57,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $68,400.00 per year, depending on experience, location, and employer.

What is a virtual account manager?

A Virtual Account Manager (VAM) is responsible for managing client relationships, driving sales, and ensuring customer satisfaction—all remotely. They work with clients to understand their needs, provide solutions, and maintain long-term partnerships. VAMs often collaborate with internal teams, track key performance metrics, and use digital communication tools to engage with customers. This role requires strong interpersonal, sales, and organizational skills to effectively manage accounts without in-person interactions.

What does a virtual account manager do?

As a Virtual Account Manager, your typical day involves managing a portfolio of clients through digital communication, addressing their needs, and identifying opportunities for upselling or cross-selling products or services. You’ll likely spend much of your time on video calls, emails, and CRM updates, all while coordinating with internal teams such as sales, support, and marketing. Staying proactive, you’ll regularly check client metrics and feedback to anticipate potential issues and ensure satisfaction. The role is highly collaborative and fast-paced, making strong organization and adaptability key to success and career advancement.

What are the key skills and qualifications needed to thrive as a virtual account manager?

To thrive as a Virtual Account Manager, you need strong account management skills, a background in sales or customer relations, and typically a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, remote communication tools, and experience with data analysis and reporting are commonly required. Excellent communication, time management, and problem-solving abilities are vital soft skills to succeed in a virtual setting. These competencies ensure you can build lasting client relationships, drive account growth remotely, and efficiently manage multiple priorities across digital channels.

What is the salary for remote virtual account managers?

Remote virtual account managers typically earn between $50,000 and $80,000 annually, depending on experience, industry, and company size. Salaries can vary based on location, certifications, and the complexity of account management tasks, with some roles offering additional performance-based bonuses or benefits.

What are popular job titles related to Virtual Account Manager jobs in Michigan?

For Virtual Account Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Virtual Account Manager jobs in Michigan look for?

The top searched job categories for Virtual Account Manager jobs in Michigan are:

What cities in Michigan are hiring for Virtual Account Manager jobs?

Cities in Michigan with the most Virtual Account Manager job openings:

Virtual Account Manager jobs near you
Infographic showing various Virtual Account Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,365 per year, or $27.6 per hour.

Account Manager

Plymouth, MI • On-site

Aston Carter
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Aston Carterexternal

$65K - $70K/yr

Full-time

Dental, Vision, PTO

Re-posted yesterday

Job description

Job Title: Account Manager
Job Description
The Account Manager serves as the primary point of contact for key customer accounts, ensuring exceptional service, account growth, and operational success in a fast-paced transportation and logistics environment. This role manages day-to-day customer relationships, coordinates with internal and external stakeholders to resolve service issues, and drives performance improvements through data analysis and proactive communication. The Account Manager identifies opportunities for revenue growth and improved profitability while maintaining high levels of customer satisfaction and retention.
Responsibilities
  • Serve as the primary contact for assigned customer accounts, providing responsive and professional support.
  • Build and maintain strong customer relationships to enhance satisfaction, loyalty, and long-term retention.
  • Coordinate with internal operations, pricing, claims, and leadership teams, as well as external partners, to resolve service issues and ensure smooth logistics execution.
  • Analyze account performance data and recommend operational improvements that enhance service quality and efficiency.
  • Review customer KPIs and implement corrective action plans when performance falls below agreed targets.
  • Manage RFQ opportunities and support bid processes to secure new and expanded business.
  • Collaborate with pricing teams on spot quotes and special rate requests to meet customer needs.
  • Lead Quarterly Business Reviews (QBRs) and present account performance data, trends, and action plans to customers and internal stakeholders.
  • Monitor inventory levels, on-hold units, dwell times, and service level performance to maintain operational excellence.
  • Facilitate regular customer meetings, document action items, and drive timely follow-up and resolution.
  • Proactively communicate urgent issues, service disruptions, and operational updates to customers and internal teams.
  • Provide ongoing account updates and status reports through phone, email, virtual meetings, and CRM systems.
  • Identify opportunities for revenue growth, upselling, and cross-selling within existing accounts.
  • Drive initiatives that improve account profitability while maintaining high service standards.

Essential Skills
  • 3+ years of experience in Account Management, Customer Success, Client Services, or Logistics Coordination.
  • Proven account management skills with a strong customer-service mindset.
  • Demonstrated customer relationship management capabilities and client-facing communication skills.
  • Experience leading customer meetings, reviewing KPIs, and presenting business updates.
  • Ability to work cross-functionally with operations, pricing, and leadership teams in a logistics or freight environment.
  • Customer service orientation with an upbeat, professional demeanor.
  • Proficiency with CRM systems, including tools such as Salesforce.
  • Strong analytical skills to interpret performance metrics and recommend operational improvements.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Excellent verbal and written communication skills for phone, email, and virtual interactions.

Additional Skills & Qualifications
  • Bachelor's degree preferred.
  • Experience in automotive logistics, including vehicle transportation, OEM, dealer, auction, or remarketed automotive environments.
  • Experience with RFQs, bid management, pricing, or carrier negotiations.
  • Experience preparing and presenting Quarterly Business Reviews (QBRs).
  • Familiarity with routing, dispatching, or transportation management systems (TMS).
  • Experience managing inventory, dwell times, SLAs, and operational performance metrics.
  • Ability to identify growth opportunities and strategies to improve account profitability.

Work Environment
This is a fully onsite role with standard hours of approximately 8:00 a.m. to 5:00 p.m. The position operates in a fast-paced transportation and logistics environment that is highly collaborative and team-oriented. You will partner closely with customers, operations, pricing, claims, and leadership teams to deliver high-quality service and solutions. The role combines customer-facing relationship management with hands-on operational problem-solving. Daily work involves heavy communication via phone, email, virtual meetings, and CRM systems in a metrics-driven setting focused on customer satisfaction, service performance, and account growth.
Job Type & Location
This is a Permanent position based out of Plymouth, MI.
Pay and Benefits
The pay range for this position is $65000.00 - $70000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
full benefits, med, vision and dental, PTO and list of paid holidays.
Workplace Type
This is a fully onsite position in Plymouth,MI.
Application Deadline
This position is anticipated to close on Sep 4, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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