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Account Manager Relationship Manager Jobs in Michigan

We are looking for a Relationship Manager to support clients with attentive service and ... In this role, you will cultivate lasting client partnerships, oversee account activity with ...

New

Account Manager

Plymouth, MI · On-site

$65K - $70K/yr

Account Manager The Account Manager serves as the primary point of contact for key customer ... This role manages day-to-day customer relationships, coordinates with internal and external ...

Account Manager

Plymouth, MI · On-site

$65K - $70K/yr

Account Manager The Account Manager serves as the primary point of contact for key customer ... This role manages day-to-day customer relationships, coordinates with internal and external ...

Account Manager The Account Manager serves as the primary point of contact for key customer ... This role manages day-to-day customer relationships, coordinates with internal and external ...

Account Manager

Kalamazoo, MI · On-site

$50K - $95K/yr

They work closely with the sales and operations teams to achieve complete client satisfaction by adding value to the relationship between the client and our company. The Account Manager's main ...

The ideal candidate is relationship-driven, commercially minded, highly organized, and comfortable working with both customers and internal teams. They demonstrate strong ownership of customer ...

New

The ideal candidate is relationship-driven, commercially minded, highly organized, and comfortable working with both customers and internal teams. They demonstrate strong ownership of customer ...

They are seeking an Account Manager to take ownership of key customer relationships, ensure service levels are being met, and identify opportunities to improve both customer experience and business ...

They are seeking an Account Manager to take ownership of key customer relationships, ensure service levels are being met, and identify opportunities to improve both customer experience and business ...

Account Manager

Plymouth, MI · On-site

$80K - $100K/yr

Build, maintain, and strengthen long-term relationships with assigned customer accounts in the ... Manage quotes, pricing activities, contracts, and commercial negotiations to support profitable ...

Account Manager

Plymouth, MI · Hybrid

$80K - $100K/yr

Build, maintain, and strengthen long-term relationships with assigned customer accounts in the ... Manage quotes, pricing activities, contracts, and commercial negotiations to support profitable ...

You'll coordinate with purchasing, support customer concerns, document activity within CRM systems ... WHAT WE'RE LOOKING FORWe're looking for an Account Manager who can meeting the following ...

Sr. Account Manager

Detroit, MI · On-site

$90K - $100K/yr

In this dynamic role, the Senior Account Manager owns the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship development, account ...

Account Manager, CoCounsel Tax The Account Manager,CoCounselTax Migration & Growth isaquota ... Customer Relationship Management * Build multi-threaded relationshipsacross administrators ...

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Account Manager Relationship Manager information

What is an account manager relationship manager?

Account Manager Relationship Managers are professionals responsible for maintaining and growing relationships with a company's clients or customers. They act as the main point of contact, ensuring client satisfaction, addressing concerns, and identifying new business opportunities. Their role often involves collaborating with sales, marketing, and service teams to deliver tailored solutions and support to clients, helping to build long-term partnerships. Success in this position requires strong communication, problem-solving skills, and a deep understanding of both the client's needs and the company's offerings.

How does an account manager relationship manager typically collaborate with other departments to ensure client satisfaction?

Account Manager Relationship Managers play a central role in coordinating with various internal teams such as sales, customer support, product development, and finance to address client needs and deliver solutions. They often act as the main point of contact for clients, relaying feedback and requirements to the appropriate departments. Effective collaboration ensures issues are resolved promptly, projects stay on track, and opportunities for upselling or cross-selling are identified. This cross-functional teamwork is essential for maintaining strong client relationships and achieving business objectives.

What are the key skills and qualifications needed to thrive as an account manager relationship manager, and why are they important?

To thrive as an Account Manager Relationship Manager, you need strong client relationship management, sales acumen, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM software (like Salesforce), data analysis tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and negotiation skills help you build trust and address client needs proactively. These competencies ensure client satisfaction, drive business growth, and foster long-term partnerships.

What is the difference between Account Manager Relationship Manager vs Customer Service Representative?

AspectAccount Manager Relationship ManagerCustomer Service Representative
CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; certifications like CRM or sales training are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentClient-facing roles in corporate settings, managing key accounts and building long-term relationshipsCustomer support centers, retail, or call centers assisting customers with inquiries and issues
Employer & Industry UsageUsed across industries like finance, tech, and manufacturing to maintain client relationshipsCommon in retail, telecom, and service industries for customer support

While both roles involve customer interaction, Account Manager Relationship Managers focus on maintaining and growing client accounts through strategic relationship management, often requiring specialized credentials. Customer Service Representatives primarily handle customer inquiries and support, with a focus on issue resolution. The roles differ in scope, responsibilities, and work environment, but both are essential for customer engagement and retention.

What are popular job titles related to Account Manager Relationship Manager jobs in Michigan?

For Account Manager Relationship Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Account Manager Relationship Manager jobs in Michigan look for?

The top searched job categories for Account Manager Relationship Manager jobs in Michigan are:

What cities in Michigan are hiring for Account Manager Relationship Manager jobs?

Cities in Michigan with the most Account Manager Relationship Manager job openings:

Infographic showing various Account Manager Relationship Manager job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Relationship Manager

Ada, MI • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees

Full-time

Posted 3 days ago

New


Job description

We are looking for a Relationship Manager to support clients with attentive service and knowledgeable guidance on insurance and benefit-related matters. In this role, you will cultivate lasting client partnerships, oversee account activity with accuracy, and help ensure each customer receives responsive, high-quality support. The ideal candidate brings a strong understanding of coverage options, confidence working with group accounts, and a detail-oriented approach to communication and follow-through.


Responsibilities:

• Develop and strengthen client partnerships by providing consistent, proactive support for insurance and employee benefit needs.

• Manage day-to-day service activity for middle-market and large-group accounts, ensuring requests are handled accurately and on time.

• Maintain complete and organized account documentation, including updates to client records and transaction details.

• Respond to questions about policy coverage, benefit plans, and related services with clear and reliable guidance.

• Monitor account activity and follow up on outstanding items to help keep client needs moving forward efficiently.

• Active Life & Health Insurance License is required.
• At least 2 years of experience in relationship management, client service, or account support.
• Working knowledge of insurance products, employee benefit plans, and coverage terms.
• Experience assisting middle-market or large-group accounts is preferred.
• Strong organizational skills with careful attention to detail and record accuracy.
• Effective written and verbal communication skills with the ability to build client trust.
• Proficiency in Microsoft Office applications, including Excel.
• Detail-oriented, service-oriented approach with a strong customer focus.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948