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Direct Account Manager Jobs in Michigan (NOW HIRING)

POCKET NURSE

Account Manager

Farmington Hills, MI · On-site +1

Director of Sales FLSA Status: Exempt DiaMedical USA is a fast-growing medical equipment distributor looking to fill an Account Manager position in our Farmington Hills, MI office. At DiaMedical USA ...

SENSATA TECHNOLOGIES HOLDING PLC

Account Manager

Troy, MI · On-site

$97K - $133K/yr

General Responsibilities Leads the direct sales process and achieving sales targets Responsible for visits to current and potential clients Leads the performing of routine account management ...

Dayton Freight

Account Manager

Grayling, MI

Overview Account Managers develop sales/marketing action plans to maximize territory revenue, as ... Effectively handle special assignments as directed Qualifications * A bachelors degree in either ...

Dayton Freight

Account Manager

Grayling, MI · On-site

Account Managers develop sales/marketing action plans to maximize territory revenue, as well as ... Effectively handle special assignments as directed * A bachelors degree in either sales, marketing ...

Dayton Freight

Account Manager

Grayling, MI · On-site

Overview Account Managers develop sales/marketing action plans to maximize territory revenue, as ... Effectively handle special assignments as directed Qualifications * A bachelors degree in either ...

Rose Paving

Account Manager

Ortonville, MI · On-site

$55K - $60K/yr

The Account Manager will report directly to the Director of M&A, contributing to our overall success by ensuring excellent service and support to our clients. You will be responsible for.

Opus Packaging LLC

Account Manager

Caledonia, MI · On-site

Account Managers will execute sales strategy, initiate contact with existing and potential ... Minimum Qualifications The ideal candidate will possess direct sales experience in the greater West ...

Knight Watch Inc

Account Manager

Novi, MI · On-site

The Sales Account Manager is responsible for managing and growing a portfolio of small-to-medium ... Pursue inbound leads, assigned opportunities, and self-directed prospecting with energy ...

Knight Watch

Account Manager

Novi, MI · On-site

The Sales Account Manager is responsible for managing and growing a portfolio of small-to-medium ... Pursue inbound leads, assigned opportunities, and self-directed prospecting with energy ...

Knight Watch Inc

Account Manager

Novi, MI · On-site

The Sales Account Manager is responsible for managing and growing a portfolio of small-to-medium ... Pursue inbound leads, assigned opportunities, and self-directed prospecting with energy ...

LGC Staffing

Account Manager

Franklin, MI · On-site

Account Manager LGC Hospitality Staffing Full-Time | Base + Commission | Field & Office This is a ... You already speak the language of chefs, banquet managers, and F&B directors -- because you've ...

New

Liberty Security Group

Account Manager

Detroit, MI · On-site

Account Managers at LSG are accountable for the day-to-day operations of an assigned account ... and Directing Others, Drive for Results. Additional Requirements * High school diploma or ...

Aampower

Account Manager

Detroit, MI · On-site

Job Posting Title Account Manager Summary Working directly with customers to collect information ... Following organizational policies and procedures and maintaining clear and direct line of ...

Kendall Group

Account Manager

Sturgis, MI

... direct contact, phone, or other electronic communications. Sales functions include territory ... Keep CRM system up to date with account, contact and opportunity pipeline information * Attend ...

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Direct Account Manager information

What does a direct account manager do?

A Direct Account Manager is responsible for building and maintaining relationships with key clients, overseeing their accounts, and ensuring their needs are met. They act as the primary point of contact between the client and the company, handling inquiries, resolving issues, and identifying opportunities to upsell products or services. Their goal is to maximize client satisfaction and retention while driving revenue growth for the organization.

What skills and qualifications are needed to thrive as a direct account manager?

To thrive as a Direct Account Manager, you need expertise in sales strategy, client relationship management, and a solid understanding of your industry’s products or services, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding negotiation, communication, and problem-solving skills help you build trust and foster long-term partnerships with clients. These skills are crucial for driving revenue growth, ensuring client satisfaction, and maintaining a competitive edge in a dynamic sales environment.

How does a direct account manager typically collaborate with other departments to meet client needs?

As a Direct Account Manager, you’ll frequently work cross-functionally with teams such as sales, marketing, customer support, and product development. This collaboration ensures that client requirements are communicated clearly and addressed efficiently, from onboarding through ongoing account management. Regular meetings and open communication with these teams help resolve client issues, develop tailored solutions, and identify upsell or cross-sell opportunities. Building strong internal relationships is essential for delivering a seamless client experience and achieving account growth targets.

What is the difference between Direct Account Manager vs Customer Success Manager?

AspectDirect Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, sales, and revenue growthEnsuring customer satisfaction and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B settingsSupport-oriented, collaborative, often in SaaS or tech industries
Required CredentialsSales experience, communication skills, sometimes sales certificationsCustomer service skills, product knowledge, often certifications in customer success

While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.

Can I be a direct account manager with no experience?

While some companies may consider entry-level candidates for a direct account manager position, most roles require prior experience in sales, customer service, or account management. Strong communication skills, familiarity with CRM tools, and relevant certifications can improve your chances, but gaining related experience is often necessary to qualify for the role.

How much does a direct account manager get paid?

A direct account manager's average salary in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Compensation often includes bonuses and commissions, especially in sales-focused roles, and requires strong communication and relationship management skills.

What are popular job titles related to Direct Account Manager jobs in Michigan?

For Direct Account Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Direct Account Manager jobs in Michigan look for?

The top searched job categories for Direct Account Manager jobs in Michigan are:

Direct Account Manager jobs near you
Infographic showing various Direct Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Account Manager

Farmington Hills, MI • On-site, Remote

POCKET NURSE
51 - 200 employees
Learn more about POCKET NURSEexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Job Title: Account Manager (Medical Equipment Sales) Department: Instructional Sales

Reports To: Director of Sales FLSA Status: Exempt

DiaMedical USA is a fast-growing medical equipment distributor looking to fill an Account Manager position in our Farmington Hills, MI office. At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for healthcare facilities and educational institutions, allowing clinicians and instructors to prioritize patient care. As one of the largest healthcare and education equipment providers in the country, we achieve our mission by simplifying the purchasing process and operating as a single source supplier of over 1,500 healthcare and instructional manufacturers.

The Account Manager is a part of our exciting expansion as we grow our brand in new markets across the US. This position focuses on acquiring revenue streams from existing customers as well as bringing on new customers who can benefit from our product offerings. The Account Manager is responsible for meeting or exceeding monthly and quarterly quotas while maintaining a high level of customer satisfaction.

This job requires connecting with people quickly in an outgoing, friendly manner. Using persuasive communication to sell to others and gain their interest is an important aspect of the job. A sense of urgency is needed, combined with getting work done in complete, accurate detail and in accordance with company standards.

Key Responsibilities and other duties as assigned:

  • Fosters sales relationships with hundreds of customer accounts in a manner that increases brand awareness, product presence, and revenue generation for all product offerings.
  • Utilizes a solutions-selling approach to provide turnkey Medical Equipment Management Solutions to our existing customers, prospects and lost accounts.
  • Adheres to defined customer pricing, whether on a per order/quote basis or at the account level as it pertains to recurring/repeat business, while remaining within company-approved tolerances.
  • Develops new business opportunities through creative prospecting, lead follow up, and conducting outbound warm and cold calling and emailing for proactive account management on a daily basis.
  • Prices and submits formal quote/bid requests from customers on a daily basis.
  • Contributes information for sales strategies by evaluating current product results, identifying needs to be filled, monitoring competitive products, and analyzing and relaying customer reactions.
  • Compiles and qualifies lists of prospective customers based on established criteria.
  • Monitors assigned territory sales activity and identifies trends as it pertains to sales/marketing initiatives.
  • Coordinates with the Customer Service team working on the same account to ensure consistent service.
  • Investigates and resolves customer complaints escalated by the Customer Service team.
  • Maintains confidentiality of all records, products, demographic information or any information that is specific the planning, development and operation of DiaMedical.

Travel:

  • US travel primarily for tradeshows and/or customer visits.

Supervisory Responsibilities:

  • This position has no supervisory responsibilities.

Education:

  • Bachelor's degree in Business Administration and a minimum of 3 years of related experience in direct B2B sales or the equivalent of 7 years combination of education and experience.

Skills and Experience:

  • Proven track record of success in sourcing, developing, closing, maintaining, and growing sales relationships with existing and prospective customers in an assigned territory.
  • Familiarity working with estimating, bid proposals, and contract negotiations required.
  • Ability to calculate and monitor profitability at the item, order, and account territory levels.
  • Ability to analyze accounts to create a selling/marketing strategy specific to each territory's unique characteristics.
  • Strong written and verbal communication skills and professional business presentation acumen.
  • Highly driven, ambitious and possesses a strong work ethic.
  • Proficiency with ERP systems, Internet, and Microsoft Office programs including Word, Excel, and PowerPoint.
  • Experience with EMS Procurement cycles and purchasing platforms a plus.

Benefits and Compensation:

  • Competitive wages and quarterly and annual bonus opportunities.
  • Medical, dental, and vision insurance coverage options.
  • 401(k) retirement plan with company matching contributions.
  • Paid time off, personal time, paid holidays, and hybrid onsite/remote work schedule.
  • Company-paid life insurance.
  • Voluntary life, disability, accident, and critical illness insurance options.
  • On-site fitness center.
  • Casual dress code.
  • The opportunity to make a difference in the ever-growing healthcare field.

Physical and Cognitive Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit; talk; hear; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; walk; lift and/or move weight up to 15 pounds. No employee is authorized to lift weight over 50 pounds without assistance. Specific vision abilities required by this job include close, distance and color vision.

This role requires the individual to be able to understand, remember, apply and/or communicate complex information and problems, opposing points of view on complex issues, and collaborate and negotiate on alternative solutions; organize and prioritize thoughts, ideas, and own work schedule; apply common sense, analyze and make decisions which have significant impact on immediate work unit and monitor impact outside immediate work unit; express written and spoken word for internal and external communications and compose materials such as detailed reports, forms, letters, manuals, presentations and communicate information; add, subtract, multiple and divide in all units of measure using whole numbers, common fractions and decimals; compute rate, ratio, and percent; draw and interpret bar graphs and compute, analyze, and interpret statistical data for reporting purposes and/or to develop forecasts.

DiaMedical is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. Information is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check).

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