Engage in direct client meetings either in person or via platforms like MS Teams. About You: You're a fit for the role of Account Manager if your background includes: * Proven ability to sell complex ...
Engage in direct client meetings either in person or via platforms like MS Teams. About You: You're a fit for the role of Account Manager if your background includes: * Proven ability to sell complex ...
Account Manager
Novi, MI · On-site
Reporting to the Sr. Director of Global Sales, this position will be a key in the development ... This position will have full account management and will work closely with purchasing, engineering ...
Account Manager
Novi, MI · On-site
Reporting to the Sr. Director of Global Sales, this position will be a key in the development ... This position will have full account management and will work closely with purchasing, engineering ...
Air Account Manager
Belleville, MI · On-site
What You'll Do The Account Manager is responsible for managing our customers' import/export ... Serve as the direct point of contact with assigned customers to ensure prompt and accurate service ...
Air Account Manager
Belleville, MI · On-site
What You'll Do The Account Manager is responsible for managing our customers' import/export ... Serve as the direct point of contact with assigned customers to ensure prompt and accurate service ...
Account Manager
Grand Rapids, MI · On-site
Answers questions regarding account activity, products, and coordinates complaints. * Work with ... Miscellaneous projects as directed by Chief Customer Officer.
Account Manager
Grand Rapids, MI · On-site
Answers questions regarding account activity, products, and coordinates complaints. * Work with ... Miscellaneous projects as directed by Chief Customer Officer.
Account Manager
Novi, MI · On-site
Reporting to the Sr. Director of Global Sales, this position will be a key in the development ... This position will have full account management and will work closely with purchasing, engineering ...
Account Manager
Novi, MI · On-site
Reporting to the Sr. Director of Global Sales, this position will be a key in the development ... This position will have full account management and will work closely with purchasing, engineering ...
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Answers questions regarding account activity, products, and coordinates complaints. Work with ... Miscellaneous projects as directed by Chief Customer Officer.
Answers questions regarding account activity, products, and coordinates complaints. Work with ... Miscellaneous projects as directed by Chief Customer Officer.
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Account Manager
Novi, MI · On-site
R-52276-2026 Description & Requirements About the Role As an Account Manager, you will be ... Your Team No direct reports What You Will Do * Capture and propagate the commercial voice of ...
Account Manager
Novi, MI · On-site
R-52276-2026 Description & Requirements About the Role As an Account Manager, you will be ... Your Team No direct reports What You Will Do * Capture and propagate the commercial voice of ...
Account Manager - Ford
Auburn Hills, MI · On-site
What You Bring Qualifications: * 5+ years of automotive account management or sales experience, with direct Ford customer exposure * Strong understanding of the Ford customer landscape and ...
Account Manager - Ford
Auburn Hills, MI · On-site
What You Bring Qualifications: * 5+ years of automotive account management or sales experience, with direct Ford customer exposure * Strong understanding of the Ford customer landscape and ...
Account Manager/Specialty Account Manager - Endocrinology Rare Disease Territory covers: Grand ... Communicates territory activity in an accurate and timely manner as directed by management. * Drive ...
Account Manager/Specialty Account Manager - Endocrinology Rare Disease Territory covers: Grand ... Communicates territory activity in an accurate and timely manner as directed by management. * Drive ...
Senior Account Manager
Grand Rapids, MI · On-site
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Senior Account Manager
Grand Rapids, MI · On-site
Sincerity - Giving and receiving direct and caring communication Qualifications: * School Degree ... Willingness to travel, on occasion Department Account Management & Service Required Experience:
Account Manager/Specialty Account Manager - Endocrinology Rare Disease Territory covers: Grand ... Communicates territory activity in an accurate and timely manner as directed by management. * Drive ...
Account Manager/Specialty Account Manager - Endocrinology Rare Disease Territory covers: Grand ... Communicates territory activity in an accurate and timely manner as directed by management. * Drive ...
Account Manager/Specialty Account Manager - Rare Disease Live What you will do Let's do this. Let ... Communicates territory activity in an accurate and timely manner as directed by management. * Drive ...
Account Manager/Specialty Account Manager - Rare Disease Live What you will do Let's do this. Let ... Communicates territory activity in an accurate and timely manner as directed by management. * Drive ...
Account Manager/Specialty Account Manager - Endocrinology Rare Disease Territory covers: Grand ... Communicates territory activity in an accurate and timely manner as directed by management. * Drive ...
Account Manager/Specialty Account Manager - Endocrinology Rare Disease Territory covers: Grand ... Communicates territory activity in an accurate and timely manner as directed by management. * Drive ...
Strategic Account Manager
Troy, MI · On-site
About the opportunity Strategic Account Manager, Telco Sector Reports to ... Regional Director of Telco, AmericasThe Americas Telco Sales team ensures customers are engaged in ...
Strategic Account Manager
Troy, MI · On-site
About the opportunity Strategic Account Manager, Telco Sector Reports to ... Regional Director of Telco, AmericasThe Americas Telco Sales team ensures customers are engaged in ...
What You Bring Qualifications: * 5+ years of automotive account management or sales experience, with direct Ford customer exposure * Strong understanding of the Ford customer landscape and ...
What You Bring Qualifications: * 5+ years of automotive account management or sales experience, with direct Ford customer exposure * Strong understanding of the Ford customer landscape and ...
Corporate Account Manager
Detroit, MI · On-site
Works with Vertical Director to support and expand ChemTreat's presence in key industry and trade organizations. * Potentially mentoring Associate Corporate Account Manager activities within assigned ...
Corporate Account Manager
Detroit, MI · On-site
Works with Vertical Director to support and expand ChemTreat's presence in key industry and trade organizations. * Potentially mentoring Associate Corporate Account Manager activities within assigned ...
Direct Account Manager information
How does a direct account manager typically collaborate with other departments to meet client needs?
How much does a direct account manager get paid?
What skills and qualifications are needed to thrive as a direct account manager?
Can I be a direct account manager with no experience?
What does a direct account manager do?
What is the difference between Direct Account Manager vs Customer Success Manager?
| Aspect | Direct Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client accounts, sales, and revenue growth | Ensuring customer satisfaction and product adoption |
| Work Environment | Sales-driven, client-facing, often in B2B settings | Support-oriented, collaborative, often in SaaS or tech industries |
| Required Credentials | Sales experience, communication skills, sometimes sales certifications | Customer service skills, product knowledge, often certifications in customer success |
While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
Thomson Reuters rating
8.8
Based on 20 frontline employees who took The Breakroom Quiz
39th of 485 rated business services
Job description
Account Manager, Risk
This position is responsible for developing account plans for new and/or existing small to mid-sized corporate accounts in an assigned territory. Prospects new customers and new business at existing customers and close full solution sales to corporate customers.
Location: Territory is Boston, and NH
Products: Risk/Fraud solutions
About the Role:
In this opportunity as Account Manager, you will:
- Prospecting: Prospecting is a must.Actively seek out new business opportunities with both new and existing customers to build a strong sales pipeline. Keep your sales pipeline clean and up to date, aiming for 3-4 times coverage of your sales targets on a monthly and quarterly basis.
- Account Management: Focused on companies with revenues of less than $500M, leading the entire sales process through account planning, to include initial contact, account planning, deal closing to renewal.
- Sales Goals: Meet or exceed your revenue targets.
- Cross-functional Collaboration: Work closely with other teams within the organization to tailor our solutions to address the customer needs.
- Relationship Building: Establish and maintain strong relationships with key decision-makers and stakeholders, understanding their challenges and demonstrating how our solutions can address them.
- Salesforce Maintenance: Regularly update our CRM system (salesforce.com) to maintain accurate records of your sales activities and to provide reliable sales forecasts.
- Engage in direct client meetings either in person or via platforms like MS Teams.
About You:
You're a fit for the role of Account Manager if your background includes:
- Proven ability to sell complex software solutions to small and medium companies (Less than $500M in revenue), using a consultative and value-based approach.
- Experience with high velocity sales, as well as land and expand approach.
- Must be a self-starter comfortable with ambiguity and possess a growth mindset, capable of managing change effectively.
- Experience selling to C-level executives applying a solution selling approach and the ability to identify business challenges and impact to their business if they don't solve their challenges.
- Skilled in leading detailed sales processes involving various stakeholders.
- Strong commitment to the company's mission, with a deep understanding of artificial intelligence and its applications in enhancing legal department operations.
- Enthusiastic about prospecting and able to manage the entire sales cycle independently from initiation to closure.
- Ability to work well with teams across different departments (such as marketing, product, and legal) to achieve shared objectives.
- Eager to help refine sales strategies, enhance the sales team culture, improve the company's value proposition, and develop sales tools to boost overall success.
- College degree preferred with a minimum of 4 years direct field sales experience (sales experience in the corporate sector preferred) with proven, exemplary track record of sales quota over achievement.
- Ability to develop and execute an account plan.
- Able to work from home office and travel to customer locations.
#LI-TK1
What's in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com
What Thomson Reuters employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom