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Direct Account Manager Jobs (NOW HIRING)

Havtech LLC

Owner Direct Account Manager

Henrico, VA · On-site

A successful Owner Direct Account Manager is responsible for achieving revenue and margin goals by successfully acquiring maintenance agreements, quoted service projects, quoted repairs, building ...

NetDocuments

Account Manager, Small-Market

Lehi, UT

$75K/yr

Generate your own pipeline through outbound activity (calls, emails, and direct account engagement ... Experience managing and growing existing accounts, not just maintaining relationships

Semtech

Strategic Account Manager - Hyperscalers

OR · Remote

Time allocation between direct accounts and rep firms flexes based on territory revenue mix and ... Strategic Account Management, Revenue Growth & Design-Win Pursuit (30%-60%) Time allocation scales ...

Salt

Account Manager

Chicago, IL · Hybrid

Associate Director, Account Management Chicago | Hybrid | Full-Time A global payments technology platform is looking to hire an experienced Associate Director of Account Management to lead and grow a ...

Pretium Packaging

Key Account Manager

Key Account Manager (Direct Accounts) Pretium Packaging | Drive Growth. Build Partnerships. Deliver Results. Pretium Packaging is seeking a remote Key Account Manager (KAM) - Direct Accounts to lead ...

Vitaline

Associate Account Manager

Lincolnwood, IL

$60K - $70K/yr

Associate Account Manager - Lincolnwood, IL (In Person) Salary Exempt Pay Range: $60,000 - $70,000 JOB SUMMARY Reporting to the Director, Account Management, the Associate Account Manager is ...

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How much do direct account manager jobs pay per year?

As of May 31, 2026, the average yearly pay for direct account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Account Manager, and why are they important?

To thrive as a Direct Account Manager, you need expertise in sales strategy, client relationship management, and a solid understanding of your industry’s products or services, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding negotiation, communication, and problem-solving skills help you build trust and foster long-term partnerships with clients. These skills are crucial for driving revenue growth, ensuring client satisfaction, and maintaining a competitive edge in a dynamic sales environment.

How does a Direct Account Manager typically collaborate with other departments to meet client needs?

As a Direct Account Manager, you’ll frequently work cross-functionally with teams such as sales, marketing, customer support, and product development. This collaboration ensures that client requirements are communicated clearly and addressed efficiently, from onboarding through ongoing account management. Regular meetings and open communication with these teams help resolve client issues, develop tailored solutions, and identify upsell or cross-sell opportunities. Building strong internal relationships is essential for delivering a seamless client experience and achieving account growth targets.

What does a Direct Account Manager do?

A Direct Account Manager is responsible for building and maintaining relationships with key clients, overseeing their accounts, and ensuring their needs are met. They act as the primary point of contact between the client and the company, handling inquiries, resolving issues, and identifying opportunities to upsell products or services. Their goal is to maximize client satisfaction and retention while driving revenue growth for the organization.

What is the difference between Direct Account Manager vs Customer Success Manager?

AspectDirect Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, sales, and revenue growthEnsuring customer satisfaction and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B settingsSupport-oriented, collaborative, often in SaaS or tech industries
Required CredentialsSales experience, communication skills, sometimes sales certificationsCustomer service skills, product knowledge, often certifications in customer success

While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.

More about Direct Account Manager jobs
What cities are hiring for Direct Account Manager jobs? Cities with the most Direct Account Manager job openings:
What are the most commonly searched types of Direct Account jobs? The most popular types of Direct Account jobs are:
What states have the most Direct Account Manager jobs? States with the most job openings for Direct Account Manager jobs include:
What job categories do people searching Direct Account Manager jobs look for? The top searched job categories for Direct Account Manager jobs are:
Direct Account Manager jobs near you
Infographic showing various Direct Account Manager job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Owner Direct Account Manager

Owner Direct Account Manager

Havtech LLC

Henrico, VA • On-site

Full-time

Posted 8 days ago

Job description

A successful Owner Direct Account Manager is responsible for achieving revenue and margin goals by successfully acquiring maintenance agreements, quoted service projects, quoted repairs, building automation projects, turnkey projects and comprehensive solutions for existing buildings. While supporting the Havtech mission to deliver exceptional customer service throughout the sale and execution of projects involving HVAC equipment, building automation, and mechanical contracting services. This individual will be tasked to identify and coordinate Havtech provided solutions that can achieve or resolve a client’s environmental, operational, financial and people goals.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned.
  • Prospects to locate and develop relationships with new clients.
  • Maintains and cultivates existing client relationships
  • Develops general working knowledge of all Havtech offerings.
  • Utilizes account management processes for target customers.
  • Develops and implements specific action plans that improve project closure rate and produce profitable business.
  • Develops necessary estimates as required.
  • Converts leads into opportunities.
  • Develops opportunities through networking and professional organizations.
  • Leads or supports, depending on the opportunity, coordinated sales efforts involving multiple Havtech sales groups. Works effectively in a team selling environment.
  • Develops customer relationships at various level of customer organization.
  • Collects and communicates to operations the pertinent project information required to successfully complete projects.
  • Coordinates and attends site reviews as required.
  • Must be committed to operating within the Havtech Safety protocols.
  • Confirms project scope and bill of material with customers.
  • Assist with the collection of Accounts Receivable as needed.
  • Determines recommended selling strategy and initial pricing.
  • Presents the proposal, negotiates price and contract terms/conditions with customers.
  • Stays current with local utility incentive programs and leverages associated rebates to improve project closure rate or project margins.
  • Follows up with buying influences to secure orders.
  • Coordinates or engages in the project execution process as required.
  • Resolves deviations in scope with the client to preserve client experience and satisfaction.
  • Consistently ascertains customer needs and current market opportunities.
  • Develops positive relationships with Havtech Leadership and employees

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

  • Requires a Bachelor's of Science or Bachelor of Arts Degree in a technical or business related field or equivalent combination of education and/or experience.
  • Five years of experience in HVAC Sales or related technical field.
  • Well-developed sales skills.
  • Must possess excellent organizational skills and ability to prioritize multiple projects and tasks to meet competing deadlines.
  • Excellent oral/written communication skills.
  • Excellent customer relation and presentation skills.
  • Must have basic PC experience in Windows environment, working knowledge of Microsoft Office (Word, Excel, and Outlook),
  • Ability to travel within a defined region at least 50% of the time, overnight travel is not typical.
  • Ability to function independently and deliver results.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

DECLARATION

Human resources retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the president or human resources will be subject to disciplinary action up to and including termination