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Director Account Management Jobs (NOW HIRING)

Absorb Software

Director, Account Management

If you thrive in a fast-paced environment, and want to grow your career while helping others succeed, you'll feel right at home here" - Andrew Nelmes, VP, Account Management As the Director of ...

GXO Logistics

Director, Account Management

NC · Remote

As the Director, Account Management, you will be responsible for managing the customer experience within the company, as well as leading complex solutions that deliver value. Become a part of our ...

Visa

Director Account Management

San Francisco, CA

$170K/yr

The director, global account management, will also be responsible for identifying new business opportunities and improving processes for money movement within the assigned clients' organizations. Key ...

Flex

Director, Account Management

New York, NY

About the role As the Director, Account Management, you will own the strategy, performance, and scaling of Flex's Account Management function, leading a team of Account Managers while directly ...

Flex

Director, Account Management

New York, NY · On-site

About the role As the Director, Account Management, you will own the strategy, performance, and scaling of Flex's Account Management function, leading a team of Account Managers while directly ...

Chghealthcare

Director Account Management

Raleigh, NC · On-site

$160K/yr

Additionally, the director will serve on the Account Management senior leadership team, contributing towards the success of the Account Management broader team. The leadership efforts of this role ...

GXO Logistics

Director, Account Management

NC · On-site +1

As the Director, Account Management, you will be responsible for managing the customer experience within the company, as well as leading complex solutions that deliver value. Become a part of our ...

RingCentral, Inc.

Director, Account Management

$250/day

A strategic, high-energy Director of Account Management & Customer Success. This role is a critical leadership role responsible for our Global Service Provider end customer's entire post-sale ...

AMN Healthcare

Director, Account Management

Dallas, TX · On-site

The Director, Nursing Account Management is a strategic sales leader responsible for driving revenue growth, strengthening client partnerships, and leading a high-performing account management team.

GOAT Group

Director, Account Management

Los Angeles, CA · On-site

$159K - $199K/yr

Manage and develop a global team including lead account managers in each region and their direct reports, coaching relationship-oriented operators into data-driven supply growth professionals We are ...

LoopMe

Director, Account Management

Chicago, IL · On-site

Director of Account Management About LoopMe LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we ...

LoopMe

Director, Account Management

Chicago, IL · On-site

Director of Account Management About LoopMe LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we ...

LoopMe

Director, Account Management

Chicago, IL

Director of Account Management About LoopMe LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we ...

GOAT Group

Director, Account Management

Los Angeles, CA · Remote

$159K - $199K/yr

Manage and develop a global team including lead account managers in each region and their direct reports, coaching relationship-oriented operators into data-driven supply growth professionals We are ...

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How much do director account management jobs pay per year?

As of Jul 19, 2026, the average yearly pay for director account management in the United States is $123,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $139,000.00 per year, depending on experience, location, and employer.

What does a Director of Account Management do?

A Director of Account Management leads and oversees the account management team, ensuring strong client relationships and the successful delivery of services or products. They develop strategies to retain and grow client accounts, resolve escalated issues, and collaborate with sales and other departments to meet business objectives. Their responsibilities also include mentoring account managers, setting team goals, and analyzing account performance to drive continual improvement.

What are the key skills and qualifications needed to thrive as a Director of Account Management, and why are they important?

To thrive as a Director of Account Management, you need expertise in client relationship management, strategic planning, and a proven track record in account growth, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, analytics platforms, and project management tools is essential for overseeing account activities and team performance. Outstanding leadership, negotiation skills, and the ability to communicate effectively with both clients and internal teams set top performers apart. These capabilities are crucial for driving client satisfaction, achieving revenue targets, and fostering long-term business partnerships.

How does a Director of Account Management typically balance strategic oversight with hands-on client engagement?

As a Director of Account Management, you are expected to guide the overall strategy for client relationships while also being available for key client interactions and escalations. This means overseeing and mentoring account managers, setting client retention goals, and ensuring consistent service delivery, while also stepping in during critical negotiations or when high-value clients require executive attention. The role demands strong leadership and communication skills, as you'll collaborate closely with sales, marketing, and product teams to align client needs with company offerings. Achieving this balance is essential for driving both team performance and client satisfaction.
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Director Account Management jobs near you

Director, Account Management

Absorb Software

Remote

Full-time

Medical, Dental, Retirement

Posted 5 days ago

Job description

"We're building something special at Absorb, and our Account Management team is at the center of it. This role is about leading a team, building trusted relationships, and helping customers get real value from our platform as they grow. You'll have the opportunity to shape how we scale our account management practices, collaborate closely across teams, and make a tangible impact on both our customers and the business. If you thrive in a fast-paced environment, and want to grow your career while helping others succeed, you'll feel right at home here" - Andrew Nelmes, VP, Account Management
As the Director of Account Management for US/Canada, you'll lead a high-performing team dedicated to driving retention, expansion, and long-term value for our clients. In this influential role, you'll shape and execute account strategies, mentor and develop top-tier account managers, and collaborate cross-functionally to ensure Absorb's solutions deliver measurable impact and exceptional experiences. If you're passionate about building lasting partnerships and leading with purpose, this is your opportunity to make a meaningful difference.
What you'll do:
  • Lead and mentor a team of Account Managers, fostering a culture of excellence, collaboration, and continual learning
  • Analyze account health, proactively identify opportunities and risks, and implement initiatives to maximize customer value
  • Own and drive client renewals, retention, and net retention targets
  • Develop and execute strategic account plans, collaborating with cross-functional teams to align Absorb solutions with client objectives
  • Build and nurture strong relationships with key stakeholders, serving as a trusted advisor and advocate
  • Lead regular Executive Business Reviews and strategic check-ins
  • Champion customer feedback, synthesizing insights to inform product development and innovation
  • Oversee negotiation and management of client contracts, ensuring favorable outcomes and compliance
  • Drive feature adoption, enablement, and ongoing education for clients
  • Represent Absorb at industry events and client engagements

What you'll bring:
  • 6+ years of leadership in mid-market/enterprise SaaS account management
  • Proven experience managing complex accounts in North America
  • Exceptional communication, relationship-building, and consultative skills
  • Demonstrated success in driving renewals, upsell, and cross-sell opportunities
  • High intellectual curiosity, and thrive in a fast-paced, remote-first environment
  • Strong leadership and mentoring abilities
  • Passionate about customer success and continual learning

Technologies we use:
  • Absorb LMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat, Co-Pilot/ Claude

Are you ready to become an Absorber?
What we offer:
  • Fully remote-first work with flexible work arrangements
  • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
  • New Hire Equipment Allowance and monthly Flex Allowance to support your success
  • Endless opportunity for career growth and internal mobility
  • Employee driven DE&I programs

Who are we?
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.
Our values are simple:
  • We achieve exceptional results by genuinely caring about each other and the work we do
  • We're united, and we grow through our commitment to elevating continual learning!

AI @ Absorb
We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we're redefining what's possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.
We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.
Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com
Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

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