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Director Account Management Jobs (NOW HIRING)

Berkley

Director, Account Management

Trenton, NJ · Hybrid

$110K/yr

Responsibilities We're looking for a dynamic leader to oversee our Account Management team and drive the full stoploss lifecycle for our Group Captive Programs. As our Director of Client Services ...

HireRight

Director, Account Management

Nashville, TN · On-site

Overview As a Director of Account Management, you will: implement innovative up-selling and retention strategies to retain current customers and achieve market penetration goals. You will proactively ...

GOAT Group

Director, Account Management

Los Angeles, CA · On-site

$159K - $199K/yr

Manage and develop a global team including lead account managers in each region and their direct reports, coaching relationship-oriented operators into data-driven supply growth professionals We are ...

HireRight

Director, Account Management

SC · Remote

Overview As a Director of Account Management, you will: implement innovative up-selling and retention strategies to retain current customers and achieve market penetration goals. You will proactively ...

ApartmentIQ

Director, Account Management

Madison, WI · On-site

The Role We are looking for a strategic, high-energy Director, Account Management to lead our team in deepening partnerships with multi-family owners and operators. In this role, you won't just ...

HireRight

Director, Account Management

Nashville, TN

As a Director of Account Management, you will: implement innovative up-selling and retention strategies to retain current customers and achieve market penetration goals. You will proactively manage ...

New

GOAT Group

Director, Account Management

Los Angeles, CA · Remote

$159K - $199K/yr

Manage and develop a global team including lead account managers in each region and their direct reports, coaching relationship-oriented operators into data-driven supply growth professionals We are ...

GOAT Group

Director, Account Management

Los Angeles, CA · Remote

$159K - $199K/yr

Manage and develop a global team including lead account managers in each region and their direct reports, coaching relationship-oriented operators into data-driven supply growth professionals We are ...

HireRight

Director, Account Management

Nashville, TN · On-site +1

Overview As a Director of Account Management, you will: implement innovative up-selling and retention strategies to retain current customers and achieve market penetration goals. You will proactively ...

New

HireRight

Director, Account Management

Tulsa, OK · On-site

Overview As a Director of Account Management, you will: implement innovative up-selling and retention strategies to retain current customers and achieve market penetration goals. You will proactively ...

Allen & Gerritsen

Director, Account Management

Boston, MA · On-site

$90K - $140K/yr

At Allen & Gerritsen (A&G), we exist to help brands be Unignorable and we're looking for an Account Director who knows how to make that happen at scale. In this role, you're not just managing client ...

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How much do director account management jobs pay per year?

As of Jun 7, 2026, the average yearly pay for director account management in the United States is $123,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $139,000.00 per year, depending on experience, location, and employer.

What does a Director of Account Management do?

A Director of Account Management leads and oversees the account management team, ensuring strong client relationships and the successful delivery of services or products. They develop strategies to retain and grow client accounts, resolve escalated issues, and collaborate with sales and other departments to meet business objectives. Their responsibilities also include mentoring account managers, setting team goals, and analyzing account performance to drive continual improvement.

What are the key skills and qualifications needed to thrive as a Director of Account Management, and why are they important?

To thrive as a Director of Account Management, you need expertise in client relationship management, strategic planning, and a proven track record in account growth, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, analytics platforms, and project management tools is essential for overseeing account activities and team performance. Outstanding leadership, negotiation skills, and the ability to communicate effectively with both clients and internal teams set top performers apart. These capabilities are crucial for driving client satisfaction, achieving revenue targets, and fostering long-term business partnerships.

How does a Director of Account Management typically balance strategic oversight with hands-on client engagement?

As a Director of Account Management, you are expected to guide the overall strategy for client relationships while also being available for key client interactions and escalations. This means overseeing and mentoring account managers, setting client retention goals, and ensuring consistent service delivery, while also stepping in during critical negotiations or when high-value clients require executive attention. The role demands strong leadership and communication skills, as you'll collaborate closely with sales, marketing, and product teams to align client needs with company offerings. Achieving this balance is essential for driving both team performance and client satisfaction.
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Director Account Management jobs near you
Infographic showing various Director Account Management job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 2% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $123,199 per year, or $59.2 per hour.
Director, Account Management

Director, Account Management

Berkley

Trenton, NJ • Hybrid

$110K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Company Details

Berkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With our entrepreneurial culture and a strong emphasis on analytics, we can help employers better manage their risk. We offer a broad range of products, including employer stop loss, benefit captives, provider stop loss, HMO reinsurance, and specialty accident. The key to Berkley's success is our nimble approach to risk - our ability to quickly understand, think through, and devise a plan that addresses each client's challenges, coupled with the strong backing of a Fortune 500 company. Our parent company, W. R. Berkley Corporation, is one of the largest and best managed property/casualty insurers in the United States.

#LI-AV1 #LI-HYBRID

The Company is an equal employment opportunity employer.

Responsibilities

We're looking for a dynamic leader to oversee our Account Management team and drive the full stoploss lifecycle for our Group Captive Programs. As our Director of Client Services, you'll lead a high performing team, streamline workflows, and partner closely with brokers, TPAs, and internal stakeholders to ensure exceptional service and operational excellence. You'll be a key partner leading change management and innovation efforts to help the organization scale as a result of tremendous growth and success.  

This role will be based in our Hamilton Square, NJ or Harleysville, PA office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

What you can expect:

  • Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
  • Internal mobility opportunities 
  • Visibility to senior leaders and partnership with cross functional teams
  • Opportunity to impact change
  • Benefits - competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, generous profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to:

  • Lead & Develop the Team: Manage training, performance reviews, goal setting, and daily oversight for the Account Management team.
  • Oversee StopLoss Operations: Monitor postsale processes including onboarding, policy issuance, premium and commission workflows, and timely collection of requirements.
  • Ensure Service Excellence: Guide team workflow, resolve escalated client or broker issues, and ensure high-quality, timely deliverables across all captive relationships.
  • Manage Key Relationships: Build strong partnerships with brokers, policyholders, TPAs, and internal teams-including underwriting, finance, claims, and compliance.
  • Drive Operational Accuracy: Review commissions for accuracy, validate overrides, track incoming requests, coordinate PD assessments with Phia, and ensure proper processing.
  • Allocate Workload: Assign accounts, provide backup support, and ensure business continuity.
  • Support Growth: Collaborate with sales and business development to meet client expectations and support division strategy.
  • Lead Special Projects: Tackle cross-functional initiatives that improve processes, efficiency, or client outcomes.
Qualifications

What you need to have:

  • Bachelors degree or equivalent work experience
  • Experience in Stop Loss insurance or Self Funding
  • Strong understanding of insurance products, operations, and compliance
  • 3 to 5+ years of experience leading teams
  • Success delivering complex client service
  • Excellent communication, organization, and followthrough
  • Strength in process improvement, problemsolving, and accountability
  • Proficiency in Microsoft Office; comfort learning new systems
  • Ability to travel (10%)  

What makes you stand out:

  • Calm under pressure
  • Experience challenging status quo while working collaboratively with colleagues at all levels of the organization
  • Natural curiosity- love of learning how things work and seeking innovative improvements
Additional Company DetailsWe do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: Base Salary Range: $110,000 to 125,000 Eligible to participate in annual discretionary bonus. Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and generous Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship DetailsSponsorship not Offered for this RoleEmployment Type: OTHER

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