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Director Account Management Jobs (NOW HIRING)

AlphaSense

Director, Account Management, Corporate

The Director, Account Management will lead a team of ~8-10 Account Managers, playing a critical role in driving renewals and expanding customer relationships. This leader will guide the team to ...

Pacvue

Director, Account Management Lead

Chicago, IL · Remote

As a Director, Account Management Lead at Pacvue, you will lead a team of Account Managers that serve as the primary point of contact, consultant, and advocate for our clients. This pivotal role will ...

Pacvue

Director, Account Management Lead

As a Director, Account Management Lead at Pacvue, you will lead a team of Account Managers that serve as the primary point of contact, consultant, and advocate for our clients. This pivotal role will ...

Pacvue

Director, Account Management Lead

OR · Remote

As a Director, Account Management Lead at Pacvue, you will lead a team of Account Managers that serve as the primary point of contact, consultant, and advocate for our clients. This pivotal role will ...

Pacvue

Director, Account Management Lead

New York, NY · Remote

As a Director, Account Management Lead at Pacvue, you will lead a team of Account Managers that serve as the primary point of contact, consultant, and advocate for our clients. This pivotal role will ...

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How much do director account management jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director account management in the United States is $123,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $139,000.00 per year, depending on experience, location, and employer.

What does a director of account management do?

A director of account management oversees client relationships, ensuring customer satisfaction and retention. They develop strategies to grow accounts, coordinate with sales and support teams, and often use CRM tools to manage client data and track performance. Strong leadership, communication, and industry knowledge are essential for this role.

Is a director of account management a high position?

A director of account management is considered a senior leadership role responsible for overseeing client relationships, strategic account growth, and managing account teams. It is typically regarded as a high-level position within an organization, often requiring extensive experience and leadership skills.
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Director Account Management jobs near you
Infographic showing various Director Account Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $123,199 per year, or $59.2 per hour.

Managing Director, Account Management

TLA Tech

New York, NY • On-site

$225K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

Managing Director, Account Management
Location: Remote, USA
Department: GTM - Account Management
About Syllo
Syllo is defining the Litigation AI category. We are the first unified platform designed to autonomously manage the entire litigation lifecycle end-to-end. Founded in 2019 by a team of litigators and engineers, Syllo enables legal teams to securely harness the power of AI across any matter, regardless of complexity or scale. Our technology supports Fortune 500 companies and AmLaw 200 firms managing their most complex litigation portfolios. Awarded ILTA Transformative Project of the Year and ALM eDiscovery Technology of the Year for 2026, we are the market leader in enterprise-grade litigation AI. Backed by top-tier VCs, we are at a clear inflection point - the team has doubled in the last six months and growth is accelerating.
About the role
Own the expansion motion and protect the revenue base that funds our growth.
This role leads Syllo's account management function - responsible for net revenue retention, expansion ARR, and the health of relationships with our most strategic customers. You will build and lead the AM team, establish the playbooks for expansion selling and executive relationship management, and own the number that measures whether our customers stay and grow.
Syllo's growth equation depends on compounding expansion ACV as much as new logo acquisition. The Managing Director of Account Management is the owner of that equation - accountable for identifying expansion opportunities, building champions, navigating renewal risk, and ensuring that every customer is positioned to grow into the full platform.
We are looking for a leader who treats account management as a revenue discipline, not a service function. Someone who has built expansion playbooks, hired and developed AM talent, and held a team accountable to a net revenue retention number with the same rigor as a sales target.
What you will do
  • Own net revenue retention and expansion ARR: Set the target, build the forecast, and deliver the number. Expansion is a sales motion - run it like one.
  • Build and lead the AM team: Hire and develop Account Managers with the commercial instincts and legal domain knowledge to operate at AmLaw 200 and Fortune 500 accounts.
  • Define the expansion playbook: Establish the framework for identifying expansion signals, advancing champion relationships, navigating multi-stakeholder renewals, and closing upsell.
  • Manage strategic accounts directly: Maintain executive relationships at the most complex accounts. Sponsor critical renewal and expansion conversations.
  • Partner with CS and Sales: Align with Customer Success on health signals and adoption data, and with Sales on cross-sell motion into new practice groups or business units.
  • Surface market intelligence: Your accounts are Syllo's closest signal on product gaps, competitive exposure, and category evolution. Bring that intelligence to the leadership team.

What you bring
  • Expansion revenue ownership: You have owned a net revenue retention or expansion ARR target - not managed accounts as a support function. You know the difference.
  • Account management leadership: You have built and managed AM teams with clear quota structures, pipeline discipline, and coaching cadences.
  • Executive relationship depth: You build relationships with General Counsel, CLO, and litigation leadership - not just operational contacts - and you sustain them through contract cycles.
  • Renewal risk management: You identify at-risk accounts early, diagnose the root cause, and build a recovery plan before the conversation becomes a negotiation.
  • Legal domain fluency: You understand how law firms and in-house legal departments evaluate, renew, and expand technology relationships - the internal politics, the budget cycle, and the procurement process.
  • Commercial rigor: You apply the same qualification and inspection discipline to expansion opportunities that a strong AE applies to new logo deals.

Experience and qualifications
  • 8+ years of enterprise SaaS account management or customer success experience, including 3+ years in a leadership role.
  • Demonstrated ownership of net revenue retention or expansion ARR targets at a high-growth B2B SaaS company.
  • Track record of building expansion playbooks and managing AM teams with commercial accountability.
  • Experience managing enterprise accounts at law firms or Fortune 500 legal departments is a strong advantage.
  • Bachelor's degree required. MBA is a plus.

Total rewards and benefits
At Syllo, we believe in taking care of our team so they can focus on building the future of legal tech.
Compensation: $225,000 + equity options.
Benefits: Medical, dental, vision, and voluntary insurance options. Vacation, sick leave, and paid holidays. Access to benefit counselors and fitness class reimbursements.
Growth: Annual learning and development budget and real career growth in a fast-scaling organization.
Equal opportunity employer
We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide a fair and accessible hiring process. If you require accommodations during the application or interview stage, please let us know.
United States - Remote Pay Range
$220,000-$225,000 USD

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