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Account Manager Relationship Manager Jobs in Rochester, MI

Hitachi Careers

Aftermarket Account Manager

MI · Remote

The Aftermarket Account Manager owns the aftermarket relationship with the customer, the account strategy, revenue plan, opportunity pipeline and revenue growth. How You'll Make an Impact: * Serve as ...

Viant Technology

Sr. Account Manager

Detroit, MI · On-site

$90K - $100K/yr

In this dynamic role, the Senior Account Manager owns the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship development, account ...

Viant Technology

Sr. Account Manager

Detroit, MI · On-site

$90K - $100K/yr

In this dynamic role, the Senior Account Manager owns the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship development, account ...

Lincoln Electric

Account Manager

Shelby Township, MI · On-site

Establish and maintain strong relationships with customer decision-makers, engineering teams ... Account Management & Customer Relations * Build long-term partnerships through proactive ...

Lincoln Electric

Account Manager

Macomb, MI · On-site

Establish and maintain strong relationships with customer decision-makers, engineering teams ... Account Management & Customer Relations * Build long-term partnerships through proactive ...

Lincoln Electric

Account Manager

Macomb, MI

Establish and maintain strong relationships with customer decision-makers, engineering teams ... Account Management & Customer Relations * Build long-term partnerships through proactive ...

Lincoln Electric

Account Manager

Macomb, MI · On-site

Establish and maintain strong relationships with customer decision-makers, engineering teams ... Account Management & Customer Relations * Build long-term partnerships through proactive ...

LGC Staffing

Account Manager

Franklin, MI · On-site

At LGC you'll learn hospitality staffing, relationships, sales, compliance, and account management, and you'll own the client side of the human element behind small and large-scale foodservice and ...

ZF

Account Manager

Farmington Hills, MI · Hybrid

What you can look forward to as Account Manager: * Customer commercial interface for Nissan NA ADAS ... and follow-ups * CRM and pricing systems with up-to-date customer, product, and contract ...

Knight Watch Inc

Account Manager

Novi, MI · On-site

Build, manage, and grow an assigned portfolio of commercial accounts through strong relationships, proactive communication, and consistent follow-through. * Identify customer needs, uncover growth ...

Knight Watch

Account Manager

Novi, MI · On-site

Build, manage, and grow an assigned portfolio of commercial accounts through strong relationships, proactive communication, and consistent follow-through. * Identify customer needs, uncover growth ...

Knight Watch Inc

Account Manager

Novi, MI · On-site

Build, manage, and grow an assigned portfolio of commercial accounts through strong relationships, proactive communication, and consistent follow-through. * Identify customer needs, uncover growth ...

ZF Group

Account Manager

Farmington Hills, MI · On-site

What you can look forward to as Account Manager: * Customer commercial interface for Nissan NA ADAS ... and follow-ups * CRM and pricing systems with up-to-date customer, product, and contract ...

Automotive Manufacturer

Account Manager

Wixom, MI · On-site

This position is responsible for developing and maintaining strong relationships with key accounts ... The Account Manager will also oversee program implementation, ensuring that projects are completed ...

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Showing results 1-20

All JobsAccount Relationship JobsAccount Manager Relationship Manager JobsAccount Manager Relationship Manager Jobs in Rochester, MI

Account Manager Relationship Manager information

See Rochester, MI salary details

$33.1K

$69.7K

$228.7K

How much do account manager relationship manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for account manager relationship manager in Rochester, MI is $69,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $71,300.00 per year, depending on experience, location, and employer.

What is an account manager relationship manager?

Account Manager Relationship Managers are professionals responsible for maintaining and growing relationships with a company's clients or customers. They act as the main point of contact, ensuring client satisfaction, addressing concerns, and identifying new business opportunities. Their role often involves collaborating with sales, marketing, and service teams to deliver tailored solutions and support to clients, helping to build long-term partnerships. Success in this position requires strong communication, problem-solving skills, and a deep understanding of both the client's needs and the company's offerings.

How does an account manager relationship manager typically collaborate with other departments to ensure client satisfaction?

Account Manager Relationship Managers play a central role in coordinating with various internal teams such as sales, customer support, product development, and finance to address client needs and deliver solutions. They often act as the main point of contact for clients, relaying feedback and requirements to the appropriate departments. Effective collaboration ensures issues are resolved promptly, projects stay on track, and opportunities for upselling or cross-selling are identified. This cross-functional teamwork is essential for maintaining strong client relationships and achieving business objectives.

What are the key skills and qualifications needed to thrive as an account manager relationship manager, and why are they important?

To thrive as an Account Manager Relationship Manager, you need strong client relationship management, sales acumen, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM software (like Salesforce), data analysis tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and negotiation skills help you build trust and address client needs proactively. These competencies ensure client satisfaction, drive business growth, and foster long-term partnerships.

What is the difference between Account Manager Relationship Manager vs Customer Service Representative?

AspectAccount Manager Relationship ManagerCustomer Service Representative
CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; certifications like CRM or sales training are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentClient-facing roles in corporate settings, managing key accounts and building long-term relationshipsCustomer support centers, retail, or call centers assisting customers with inquiries and issues
Employer & Industry UsageUsed across industries like finance, tech, and manufacturing to maintain client relationshipsCommon in retail, telecom, and service industries for customer support

While both roles involve customer interaction, Account Manager Relationship Managers focus on maintaining and growing client accounts through strategic relationship management, often requiring specialized credentials. Customer Service Representatives primarily handle customer inquiries and support, with a focus on issue resolution. The roles differ in scope, responsibilities, and work environment, but both are essential for customer engagement and retention.

What are popular job titles related to Account Manager Relationship Manager jobs in Rochester, MI?

For Account Manager Relationship Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Account Manager Relationship Manager jobs in Rochester, MI look for?

The top searched job categories for Account Manager Relationship Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Account Manager Relationship Manager jobs?

Cities near Rochester, MI with the most Account Manager Relationship Manager job openings:

Account Manager Relationship Manager jobs near you
Infographic showing various Account Manager Relationship Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $69,739 per year, or $33.5 per hour.

Thermo-Form Sales Account Manager

Big 3 Precision Products

Chesterfield, MI • On-site

Full-time

Re-posted 26 days ago

Job description

Description:

As the Thermo-Form Sales Account Manager  - Plastics specializing in Returnable Packaging, your primary responsibility is to build and maintain strong relationships with key clients, driving revenue growth and ensuring client satisfaction. This role will specifically focus on our plastic division core business, thermoforming, and injection molded productions. This role requires a strategic thinker with excellent communication and negotiation skills, a deep understanding of the returnable packaging industry, and the ability to identify and capitalize on business opportunities.

The Account Manager - Plastics for Returnable Packaging is a critical role in driving business growth through effective relationship management, strategic sales initiatives, and a deep understanding of client needs in the returnable packaging sector. 


Job Responsibilities:


Client Relationship Management:

· Cultivate and nurture relationships with key clients in the returnable packaging sector.

· Understand clients' business needs, challenges, and objectives to provide tailored solutions.

· Act as the main point of contact for key accounts, ensuring a high level of client satisfaction.


Sales and Revenue Growth:

· Develop and implement sales strategies to achieve revenue targets for assigned key accounts.

· Identify upsell and cross-sell opportunities within existing accounts.

· Collaborate with the sales team to explore new business opportunities and expand the client portfolio.


Negotiation and Contract Management:

· Lead negotiations for contracts, pricing, and terms with key clients.

· Ensure the development and execution of mutually beneficial agreements.

· Monitor contract compliance and address any issues promptly.


Market Analysis and Client Feedback:

· Stay informed about industry trends, market dynamics, and competitor activities.

· Gather client feedback and market insights to provide input for product development and improvement.

· Collaborate with the marketing team to develop targeted strategies for key accounts.


Collaboration with Internal Teams:

· Work closely with the operations and logistics teams to ensure the seamless delivery of products and services to key clients.

· Collaborate with the marketing team to create customized materials and campaigns for key accounts.

· Provide regular updates and insights to the executive team on key account performance.


Reporting and Analysis:

· Maintain accurate and up-to-date records of key account activities, interactions, and transactions in the CRM system.

· Prepare regular reports on key account performance, revenue forecasts, and market trends.

· Analyze sales data to identify areas for improvement and implement strategies for optimization.

Requirements:

· Bachelor's degree in Engineering or Business, or equivalent through experience in related field.

· Proven experience (5+ years) in key account management, preferably in the returnable packaging industry.

· Strong understanding of returnable packaging solutions and industry dynamics.

· Excellent communication, negotiation, and interpersonal skills.

· Ability to travel as needed to meet with key clients.

· Results-oriented with a track record of meeting or exceeding sales targets.

· Familiarity with CRM software and sales analytics tools (Salesforce preferred).