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Virtual Account Manager Jobs (NOW HIRING)

Thermo Fisher Scientific

Virtual Account Manager II

GA · Remote

Our Virtual Account Manager is responsible for the sales of clinical products and services primarily by using the telephone; but also using email, Internet, and other technology within a defined ...

Thermo Fisher Scientific

Virtual Account Manager II

KY · Remote

Our Virtual Account Manager is responsible for the sales of clinical products and services primarily by using the telephone; but also using email, Internet, and other technology within a defined ...

Thermo Fisher Scientific

Virtual Account Manager II

AL · Remote

Our Virtual Account Manager is responsible for the sales of clinical products and services primarily by using the telephone; but also using email, Internet, and other technology within a defined ...

Thermo Fisher Scientific

Virtual Account Manager II

VA · Remote

Our Virtual Account Manager is responsible for the sales of clinical products and services primarily by using the telephone; but also using email, Internet, and other technology within a defined ...

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$29.5K

$65.8K

$106K

How much do virtual account manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for virtual account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual account manager?

To thrive as a Virtual Account Manager, you need strong account management skills, a background in sales or customer relations, and typically a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, remote communication tools, and experience with data analysis and reporting are commonly required. Excellent communication, time management, and problem-solving abilities are vital soft skills to succeed in a virtual setting. These competencies ensure you can build lasting client relationships, drive account growth remotely, and efficiently manage multiple priorities across digital channels.

What is a virtual account manager?

A Virtual Account Manager (VAM) is responsible for managing client relationships, driving sales, and ensuring customer satisfaction—all remotely. They work with clients to understand their needs, provide solutions, and maintain long-term partnerships. VAMs often collaborate with internal teams, track key performance metrics, and use digital communication tools to engage with customers. This role requires strong interpersonal, sales, and organizational skills to effectively manage accounts without in-person interactions.

What does a virtual account manager do?

As a Virtual Account Manager, your typical day involves managing a portfolio of clients through digital communication, addressing their needs, and identifying opportunities for upselling or cross-selling products or services. You’ll likely spend much of your time on video calls, emails, and CRM updates, all while coordinating with internal teams such as sales, support, and marketing. Staying proactive, you’ll regularly check client metrics and feedback to anticipate potential issues and ensure satisfaction. The role is highly collaborative and fast-paced, making strong organization and adaptability key to success and career advancement.

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Virtual Account Manager jobs near you
Infographic showing various Virtual Account Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Virtual Account Manager II

Thermo Fisher Scientific

GA • Remote

Full-time

Posted 22 days ago

Thermo Fisher Scientific rating

7.7

Company rating: 7.7 out of 10

Based on 422 frontline employees who took The Breakroom Quiz

197th of 536 rated manufacturers

Job description

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Office

Job Description

When you're part of the team at Thermo Fisher Scientific, you'll do important work, and you'll be valued and recognized for your performance! With dedicated managers and inspiring coworkers to support you, you'll find the resources and opportunities to make meaningful contributions to the world.

Our Virtual Account Manager is responsible for the sales of clinical products and services primarily by using the telephone; but also using email, Internet, and other technology within a defined territory. The Virtual Account Manager maintains effective customer relations, develops opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts.

This is a hybrid role in office Tuesday & Wednesday, with remote work on Monday, Thursday & Friday.

DESCRIPTION

What Will You Do?

  • Develop and maintain effective customer relations with purchasing and end user within assigned territory
  • Independently make decisions, apply available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
  • Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
  • Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
  • Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
  • Maintain accurate reporting, records, and files vital for accurate management of territory
  • Connect with supervisor any customer issues or potential problems; perform other tasks assigned by manager
  • Advise customers of supply and price trends and assist in inventory control
  • Positively represent Thermo Fisher Scientific at all times throughout customer locations
REQUIREMENTS

Education:

  • Minimum Education Required: Bachelor's degree; Science or Business strongly preferred

Responsibilities & Requirements:

  • 2 years of healthcare/science sales experience or equivalent laboratory industry experience

  • Shown selling agility
  • Strong interpersonal, oral and written communication, and presentation skills
  • Consistent track record of establishing goals and achieving results
  • Computer proficiency in MS Office and the internet
  • Must possess a strong desire to serve the customer
  • Must deliver excellent customer service
  • Must possess the organizational skills to multi-task and meet deadlines as needed
  • Must be willing to travel to customer sites, sales meetings and for training events, if needed
  • Must be flexible and comfortable with working within time zones across the US
  • Demonstrates the Thermo Fisher values (The Four I's) – Integrity, Intensity, Innovation, and Involvement

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