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Virtual Account Manager Jobs in Indiana (NOW HIRING)

CarNow

Account Manager

Zionsville, IN · On-site

$75K - $105K/yr

Account Manager The Regional Account Manager plays a pivotal part in CarNow's growth strategy by ... Virtual meetings are acceptable at times. * Performs refresh training for new dealer personnel when ...

CarNow

Account Manager

Zionsville, IN

Account Manager The Regional Account Manager plays a pivotal part in CarNow's growth strategy by ... Virtual meetings are acceptable at times. * Performs refresh training for new dealer personnel when ...

InComm Payments

Conduct periodic check-ins with customers via email, calls, or virtual meetings. * Share product ... Collaborate with other Account Managers and technical teams to troubleshoot and resolve issues ...

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Virtual Account Manager information

See Indiana salary details

$28.1K

$62.6K

$100.9K

How much do virtual account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for virtual account manager in Indiana is $62,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $74,700.00 per year, depending on experience, location, and employer.

What is a virtual account manager?

A Virtual Account Manager (VAM) is responsible for managing client relationships, driving sales, and ensuring customer satisfaction—all remotely. They work with clients to understand their needs, provide solutions, and maintain long-term partnerships. VAMs often collaborate with internal teams, track key performance metrics, and use digital communication tools to engage with customers. This role requires strong interpersonal, sales, and organizational skills to effectively manage accounts without in-person interactions.

What does a virtual account manager do?

As a Virtual Account Manager, your typical day involves managing a portfolio of clients through digital communication, addressing their needs, and identifying opportunities for upselling or cross-selling products or services. You’ll likely spend much of your time on video calls, emails, and CRM updates, all while coordinating with internal teams such as sales, support, and marketing. Staying proactive, you’ll regularly check client metrics and feedback to anticipate potential issues and ensure satisfaction. The role is highly collaborative and fast-paced, making strong organization and adaptability key to success and career advancement.

What are the key skills and qualifications needed to thrive as a virtual account manager?

To thrive as a Virtual Account Manager, you need strong account management skills, a background in sales or customer relations, and typically a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, remote communication tools, and experience with data analysis and reporting are commonly required. Excellent communication, time management, and problem-solving abilities are vital soft skills to succeed in a virtual setting. These competencies ensure you can build lasting client relationships, drive account growth remotely, and efficiently manage multiple priorities across digital channels.

What is the salary for remote virtual account managers?

Remote virtual account managers typically earn between $50,000 and $80,000 annually, depending on experience, industry, and company size. Salaries can vary based on location, certifications, and the complexity of account management tasks, with some roles offering additional performance-based bonuses or benefits.

What are popular job titles related to Virtual Account Manager jobs in Indiana?

For Virtual Account Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Virtual Account Manager jobs in Indiana look for?

The top searched job categories for Virtual Account Manager jobs in Indiana are:

Virtual Account Manager jobs near you
Infographic showing various Virtual Account Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $62,628 per year, or $30.1 per hour.

Account Manager

Zionsville, IN • On-site

CarNow
Software Development • 11 - 50 employees
Learn more about CarNowexternal

$75K - $105K/yr

Full-time

Re-posted 19 days ago

Job description

Account Manager
The Regional Account Manager plays a pivotal part in CarNow's growth strategy by engaging with dealers and bringing consultative approaches to all scenarios. They're focused on customer loyalty, enhancing product value, customer retention, and building close long-term client relationships. They will proactively analyze accounts and identify opportunities for enhancement and communicate needs to necessary stakeholders to ensure customer success.
Responsibilities:
  • Provides in person account management to a designated book of business between 75-120 dealer accounts.
  • Attends onboarding and pre-launch consultation calls with the Implementation team to ensure a seamless handoff experience.
  • Conducts pre-live audits through a HubSpot playbook to confirm set-up and that the account is ready for launch.
  • Schedules and hosts in person launch meetings, training sessions, decision makers and end users showcasing the CarNow platform. Virtual meetings are acceptable at times.
  • Performs refresh training for new dealer personnel when applicable.
  • Achieves monthly retention goals by ensuring customer satisfaction and loyalty are met.
  • Follows the Cancellation process for all churn in addition to contacting all cancellations within 24 business hours and documenting save plans in HubSpot CRM.
  • Completes dealer Touchpoints on a 45-day cadence by emailing, texting or calling the dealer to check-in and offer support.
  • Delivers Account Reviews to dealership personnel, including decision makers, on a 90- day cadence. Account Review should include, but is not limited to, product metrics reviews, ROI discussions, user engagement metrics, areas of opportunity and marketing suggestions.
  • Makes backend configuration updates and provides technical support to the dealer ensuring that all settings are tested and function properly. Resolves all technical requests within SLA timeline.
  • Providers best practices and product recommendations to the dealer to maximize ROI and user engagement.
  • Tests and confirms connectivity to all 3rd party vendors such as inventory, website providers, integration partners.
  • Collaborates with the internal sales team on new deals and prospects, upsell opportunities, dealer changes, and dealership personnel updates.
  • Utilizes CarNow CRM (HubSpot) to log and document all communication and changes on an account. This includes emails, phone calls, Zoom meetings, and text messages.
  • Actively participates in all continued education sessions offered to CarNow and completes all LMS courses within a timely manner.
  • Reviews KPI dashboards regularly to ensure all KPI expectations are met.
  • Diligently address special projects that pertain to your book of business upon request.

Requirements:
  • Proven track record in automotive sales, with a focus on digital solutions.
  • High School Diploma or equivalent required.
  • Strong understanding of chat and digital retailing technologies.
  • Excellent communication and presentation skills.
  • Ability to work independently and collaboratively within a team.
  • Results-oriented with a focus on meeting and exceeding sales targets.
  • Willingness to travel 75% monthly within the assigned region.
  • Familiarity with CRM tools for effective sales management.

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