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Virtual Account Manager Jobs in Massachusetts (NOW HIRING)

Red Thread

Account Manager

Boston, MA

Account Manager ID: 1589 Department: Furniture Sales Location: Boston, MA Description The Account ... Participate in regular team meetings, weekly field office conference calls, virtual presentations ...

LGC Group

Account Manager

Milford, MA · On-site +1

$105K/yr

Job Purpose The Account Manager will build strong relationships with key internal and external ... Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for ...

LGC Group

Account Manager

Milford, MA · On-site

Job Purpose The Account Manager will build strong relationships with key internal and external ... Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for ...

Red Thread

Account Manager

Boston, MA · On-site

The Account Manager assists with maintaining the fundamental business relationship with a single ... Participate in regular team meetings, weekly field office conference calls, virtual presentations ...

PolyAI

Account Manager

Boston, MA · Remote

$172K - $192K/yr

... the virtual agent Requirements: * Minimum of 4-years experience in Account Management type ... positions owning renewals & expansions of existing customers * Proven history in value-selling and ...

Actalent

Account Manager

Woburn, MA · Hybrid

$251K/yr

Set and conduct well-prepared face-to-face and virtual meetings with decision makers; get results ... Our top 10% of account managers earned an average of $90,000 in year one, $188,000 in year two, and ...

Actalent

Account Manager

Woburn, MA · On-site

$251K/yr

Set and conduct well-prepared face-to-face and virtual meetings with decision makers; get results ... Our top 10% of account managers earned an average of $90,000 in year one, $188,000 in year two, and ...

Galderma

Account Manager - Boston South

Boston, MA · On-site

Title: Account Manager Location: Boston South ALASTIN Skincare, Inc. is the fastest-growing ... The next step is a virtual conversation with the hiring manager * Thefinal stepis a panel ...

Exhibitus

Experiential Events Account Manager

Woburn, MA · On-site

$65K - $75K/yr

... engagements, and virtual/digital environments. As far as exciting, innovative companies go ... The Account Manager will be supporting Exhibitus' Sales Team with existing and new accounts.

Galderma

Account Manager - Boston South

Boston, MA · On-site

Title: Account Manager Location: Boston South ALASTIN Skincare, Inc. is the fastest-growing ... The next step is a virtual conversation with the hiring manager * Thefinal stepis a panel ...

Exhibitus

Trade Show Account Manager

Woburn, MA · On-site

$65K - $75K/yr

... engagements, and virtual/digital environments. As far as exciting, innovative companies go ... The Account Manager will be supporting Exhibitus' Sales Team with existing and new accounts.

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Virtual Account Manager information

See Massachusetts salary details

$32.2K

$71.9K

$115.8K

How much do virtual account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for virtual account manager in Massachusetts is $71,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $85,700.00 per year, depending on experience, location, and employer.

What is a virtual account manager?

A Virtual Account Manager (VAM) is responsible for managing client relationships, driving sales, and ensuring customer satisfaction—all remotely. They work with clients to understand their needs, provide solutions, and maintain long-term partnerships. VAMs often collaborate with internal teams, track key performance metrics, and use digital communication tools to engage with customers. This role requires strong interpersonal, sales, and organizational skills to effectively manage accounts without in-person interactions.

What does a virtual account manager do?

As a Virtual Account Manager, your typical day involves managing a portfolio of clients through digital communication, addressing their needs, and identifying opportunities for upselling or cross-selling products or services. You’ll likely spend much of your time on video calls, emails, and CRM updates, all while coordinating with internal teams such as sales, support, and marketing. Staying proactive, you’ll regularly check client metrics and feedback to anticipate potential issues and ensure satisfaction. The role is highly collaborative and fast-paced, making strong organization and adaptability key to success and career advancement.

What are the key skills and qualifications needed to thrive as a virtual account manager?

To thrive as a Virtual Account Manager, you need strong account management skills, a background in sales or customer relations, and typically a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, remote communication tools, and experience with data analysis and reporting are commonly required. Excellent communication, time management, and problem-solving abilities are vital soft skills to succeed in a virtual setting. These competencies ensure you can build lasting client relationships, drive account growth remotely, and efficiently manage multiple priorities across digital channels.

What is the salary for remote virtual account managers?

Remote virtual account managers typically earn between $50,000 and $80,000 annually, depending on experience, industry, and company size. Salaries can vary based on location, certifications, and the complexity of account management tasks, with some roles offering additional performance-based bonuses or benefits.

What are popular job titles related to Virtual Account Manager jobs in Massachusetts?

For Virtual Account Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Virtual Account Manager jobs in Massachusetts look for?

The top searched job categories for Virtual Account Manager jobs in Massachusetts are:

Virtual Account Manager jobs near you
Infographic showing various Virtual Account Manager job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $71,879 per year, or $34.6 per hour.

Key Account Manager - Boston, MA

Nidec Corporation

Boston, MA • On-site

Full-time

Posted 9 days ago

Nidec rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

308th of 493 rated machine equipment manufacturers

Job description

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.
All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.
Job Summary
Nidec is the world's No.1 comprehensive motor and drive manufacturer handling "everything that spins and moves", miniature to gigantic. Nidec is a global enterprise comprised of over 300 subsidiaries/affiliates. We are a leading manufacturer of commercial motors, industrial motors, appliance motors, and controls. Nidec motors can be found in products that range from cell phones, computers and home appliances to industrial and mining equipment - and everything in between. Our product line features a full line of high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units.
From keeping us comfortable in our homes to pumping clean water to making our cars more safe, electric motors are an indispensable part of our daily lives. At Nidec, our employees are on the forefront of developing new motor technologies. As we move deeper into the age of robotics, the impact of motors will only increase.
With over 140,000 employees stationed worldwide, Nidec continues to be a unique organization, and each location maintains its individual personality.
Job Description
The Account Manager IV is a principal-level individual contributor responsible for leading the organization's most complex, high-value, and strategically important client relationships. This role operates as a senior trusted advisor to executive client stakeholders, owns long-term account strategy, and drives sustained retention, expansion, and value realization across an assigned portfolio.
The Account Manager IV demonstrates advanced business acumen, influences outcomes across the organization without formal authority, and plays a key role in shaping account management best practices and client engagement strategy.
Responsibilities
Strategic Account Ownership & Executive Engagement
  • Own and lead a portfolio of the most complex, high-revenue, or strategically critical client accounts
  • Serve as executive sponsor and trusted advisor to senior and C-suite client stakeholders
  • Develop deep understanding of client business models, strategic priorities, and long-term objectives
  • Align account strategy with both client outcomes and organizational goals

Account Strategy, Retention & Growth Leadership
  • Define and execute multi-year account strategies focused on retention, expansion, and long-term value
  • Lead complex renewals, pricing discussions, and contract negotiations in partnership with sales, legal, and finance
  • Identify, shape, and drive cross-sell and upsell opportunities within existing accounts
  • Proactively manage account risk, satisfaction, and performance metrics

Cross-Functional & Organizational Leadership
  • Lead virtual account teams by coordinating cross-functional resources across sales, operations, product, finance, and support
  • Influence internal stakeholders and decision-making through expertise, credibility, and relationship leadership
  • Advocate for client priorities and champion improvements to service delivery and solutions

Reporting, Forecasting & Executive Communication
  • Deliver strategic account reviews, performance insights, and growth forecasts to internal executive leadership
  • Maintain disciplined account governance, forecasting accuracy, and CRM data integrity
  • Provide thought leadership and insights based on account trends and client feedback

Knowledge, Skills & Abilities
  • Bachelor's degree in Business, Marketing, or a related field
  • 8-12+ years of progressive experience in account management, customer success, or strategic client leadership roles
  • Proven success managing enterprise or highly complex accounts with significant revenue responsibility
  • Exceptional executive-level communication, negotiation, and relationship-building skills
  • Strong strategic, financial, and analytical acumen
  • Ability to influence cross-functionally and drive outcomes without direct authority
  • High degree of autonomy, accountability, and judgment
  • Advanced proficiency in CRM, forecasting, and reporting tools

Additional Job Details
Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Work Shift Schedule
No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

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