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Msp Account Manager Jobs (NOW HIRING)

OST INC

MSP Account Manager

Nashville, TN · On-site

MSP Vendor Management Account Manager ** This position requires candidates to be located in the Nashville, TN area ** Job Duties The MSP Vendor Management Account Manager is responsible for the day ...

OST, Inc.

MSP Account Manager

MSP Vendor Management Account Manager *This is a remote position. Ideally, candidates will be located near Harrisburg, PA or within the Washington, DC/Maryland/Northern Virginia (DMV) area to ...

OST, Inc.

MSP Account Manager

Nashville, TN · On-site

MSP Vendor Management Account Manager ** This position requires candidates to be located in the Nashville, TN area ** Job Duties The MSP Vendor Management Account Manager is responsible for the day ...

OST INC

MSP Account Manager

Nashville, TN · On-site

This position requires candidates to be located in the Nashville, TN areaJob Duties The MSP Vendor Management Account Manager is responsible for the day-to-day IT Staff Augmentation and IT Project ...

FUSE3

MSP Account Manager

Fair Oaks, CA · On-site

$27 - $45/hr

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

Fusethree

MSP Account Manager

California, MO · On-site

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

New

FUSE3

MSP Account Manager

Fair Oaks, CA · On-site

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

FUSE3

MSP Account Manager

Fair Oaks, CA · On-site

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

Nexthink

MSP Account Director

Boston, MA · On-site

Company Description Nexthink is the leader in digital employee experience management software. The ... As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ...

Nexthink

MSP Account Director

Boston, MA · On-site

Company Description Nexthink is the leader in digital employee experience management software. The ... As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ...

Nexthink

MSP Account Director

Boston, MA · On-site +1

Company Description Nexthink is the leader in digital employee experience management software. The ... As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ...

Nexthink

MSP Account Director

Boston, MA · On-site

Company Description Nexthink is the leader in digital employee experience management software. The ... As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ...

Nexthink

MSP Account Director

Boston, MA · On-site +1

Company Description Nexthink is the leader in digital employee experience management software. The ... As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ...

Nexthink

MSP Account Director

Boston, MA · On-site

Company Description Nexthink is the leader in digital employee experience management software. The ... As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ...

Nexthink

MSP Account Director

Boston, MA

Company Description Nexthink is the leader in digital employee experience management software. The ... As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ...

Thriveon

MSP Account Executive Mid-Market

Eden Prairie, MN · On-site

$180K - $220K/yr

We deliver a clearly differentiated managed IT service that combines Fractional CIO leadership ... The Role Thriveon is seeking an MSP Account Executive Mid-Market to drive net-new growth across our ...

Thriveon

MSP Account Executive Mid-Market

Eden Prairie, MN · On-site

$180K - $220K/yr

We deliver a clearly differentiated managed IT service that combines Fractional CIO leadership ... The Role Thriveon is seeking an MSP Account Executive Mid-Market to drive net-new growth across our ...

Thriveon

MSP Account Executive Mid-Market

Eden Prairie, MN · On-site

$180K - $220K/yr

We deliver a clearly differentiated managed IT service that combines Fractional CIO leadership ... The Role Thriveon is seeking an MSP Account Executive Mid-Market to drive net-new growth across our ...

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Msp Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do msp account manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for msp account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

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What cities are hiring for Msp Account Manager jobs?

Cities with the most Msp Account Manager job openings:

What are the most commonly searched types of Msp Account jobs?

The most popular types of Msp Account jobs are:

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For Msp Account Manager jobs, the most frequently searched job titles are:

Msp Account Manager jobs near you
Infographic showing various Msp Account Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

MSP Account Manager

Nashville, TN • On-site

OST INC
Software Development • 201 - 500 employees
Learn more about OST INCexternal

Full-time

Posted 11 days ago

Key responsibilities

  • Manage day-to-day IT staff augmentation and project lifecycle operations for clients.

  • Communicate daily with clients and stakeholders, and assist in development of requisitions.

  • Screen candidates and proposals, facilitate assessments and onboarding, and manage funding, performance, and offboarding activities.

Job description

Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. OST is one of an elite set of companies worldwide to be externally appraised CMMI Level 5.
 
 
 
The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
 
 
MSP Vendor Management Account Manager
 
 
** This position requires candidates to be located in the Nashville, TN area **
 
 
Job Duties 
 
The MSP Vendor Management Account Manager is responsible for the day-to-day IT Staff Augmentation and IT Project lifecycle operations for a managed services provider (MSP) and vendor management system (VMS) operation involving human capital acquisition, client management, and vendor management for government and commercial clients.  The Account Manager shall be the primary point of contact for all daily operations within portfolios of client agencies.  The Account Manager needs the ability to effectively screen and present qualified technical candidates and proposals to clients and the confidence to communicate about technical requirements to hiring managers.
 
Responsibilities include, but are not limited to:
  • Communicating daily with clients and relevant stakeholders
  • Assist in development of requisitions
  • Technical screening of candidates and proposals
  • Facilitation of final assessments, selections, and onboarding activities
  • Management of funding, performance, and offboarding
  • Performing within contractual guidelines
  • Identifying and growing utilization of the program
 
 
Requirements
  • 2-4 years’ experience with direct delivery of services within a staffing, managed services, vendor management, or recruiting environment
  • Bachelor’s Degree in information technology, business, engineering, or related field
  • Technical knowledge, both of current technology and emerging trends
  • Very strong communications (written and verbal) skills in private and public forums, including the ability to communicate technical requirements to a non-technical audience
  • Highly organized and detail oriented with the ability to manage competing priorities in a fast paced environment
 
 
Nice to Have:
  • Government client experience
  • VMS experience
This is a full time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a cover letter and MS Word resume.
 
OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law.