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Msp Account Manager Jobs (NOW HIRING)

A-LIGN External

Channel Account Manager, MSP

About The Role The Channel Account Manager, MSP works independently and collaboratively to execute go-to-market activities that support partner-led growth. In this role, you will identify, mobilize ...

A-LIGN External

OR

About The Role The Channel Account Manager, MSP works independently and collaboratively to execute go-to-market activities that support partner-led growth. In this role, you will identify, mobilize ...

2 J DATA

Account Manager

Jupiter, FL · Hybrid

$17 - $22/hr

Account Manager - 2JData (Managed IT Services) ***** This position is in office ***** Jupiter, FL ... Own and manage relationships for a portfolio of MSP clients * Conduct regular business reviews ...

VIP IT

MSP Technical Account Manager

Glendale, CA · On-site

$72K - $100K/yr

Ability to manage multiple accounts without losing detail Nice-to-Have * Experience in an MSP environment * Familiarity with RMM/PSA tools (ConnectWise, Autotask, Ninja, etc.) * Exposure to ...

2 J DATA

Account Manager

Jupiter, FL · Hybrid

$17 - $22/hr

Account Manager - 2JData (Managed IT Services) ***** This position is in office ***** Jupiter, FL ... Own and manage relationships for a portfolio of MSP clients * Conduct regular business reviews ...

VIP IT

MSP Technical Account Manager

Glendale, CA · Hybrid

$72K - $100K/yr

Ability to manage multiple accounts without losing detail Nice-to-Have * Experience in an MSP environment * Familiarity with RMM/PSA tools (ConnectWise, Autotask, Ninja, etc.) * Exposure to ...

2 J DATA

Account Manager

Jupiter, FL · Hybrid

$17 - $22/hr

Own and manage relationships for a portfolio of MSP clients * Conduct regular business reviews ... Track account performance against revenue and margin targets Phone Dispatch & Service Coordination

ESET

Channel Account Manager I (MSP - WEST)

San Diego, CA · On-site

$80K - $90K/yr

Summary The Channel Account Manager manages ESET MSP/MSSP Partner relationships and is responsible for accelerating partner business while driving incremental revenue to ESET business. FUNCTIONAL ...

Monument Consulting

Account Manager

Richmond, VA · On-site

Global MSP with an ecosystem of partners spanning 50 countries and all major regions * Vendor ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

Monument Consulting

Account Manager

Atlanta, GA · On-site

Global MSP with an ecosystem of partners spanning 50 countries and all major regions * Vendor ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

Monument Consulting

Account Manager

Atlanta, GA · On-site

Global MSP with an ecosystem of partners spanning 50 countries and all major regions * Vendor ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

Isogent Partners LLC.

Account Manager

Plano, TX · Remote

$60K - $90K/yr

About Us Isogent Partners is a growing Managed Service Provider (MSP) focused on delivering ... We are looking for a Client Account Manager who thrives in a fast-paced environment and enjoys ...

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$29.5K

$65.8K

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How much do msp account manager jobs pay per year?

As of May 31, 2026, the average yearly pay for msp account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

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Msp Account Manager jobs near you
B2B Sales Account Manager, MSP Experience Required

B2B Sales Account Manager, MSP Experience Required

Next Step Systems

Albany, NY • On-site

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Job description

B2B Sales Account Manager, MSP Experience Required, Albany, NY
We are looking for a B2B Sales Account Manager for a great opportunity in Albany, NY. Managed Services Provider (MSP) experience is required for this opportunity. This is a 100% Onsite position and NOT Remote.
B2B Sales Account Manager Responsibilities
- Be accountable for finding and closing new business each month.
- Be responsible for using the phone, email, LinkedIn, social, and every other means at your disposal to find prospects, communicate the value of the offering, and close the business.
- Candidates will face significant rejection during prospecting activities.
B2B Sales Account Manager Qualifications
- Bachelor's degree or equivalent experience plus 1-3 years of experience in a B2B sales hunting role.
- Managed Services Provider (MSP) experience is required.
- History of meeting or exceeding sales quotas.
- Highly organized and competent in the use of CRM and other tools to manage work.
- Highly motivated, fearless in the role, willing to take risks, and unafraid of rejection.
- Candidate must be able to overcome rejection inherent in the role.
- Able to use the phone effectively to prospect.
- Able to use email, social, text message, and other tools.
- Able to write copy for sales narratives and call scripts.
Benefits
- No limit on commissions. Bonuses and accelerators are part of the compensation package.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Albany NY Jobs, B2B Sales Account Manager, B2B Sales Associate, Business to Business Sales, Sales Quotas, CRM, Email, Social Media, Phone Skills, Business Development, MSP, Managed Services Provider, New York Recruiters, IT Jobs, New York Recruiting
Looking to hire for similar positions in Albany, NY or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire B2B Sales Account Managers for jobs in Albany, New York and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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