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Contract Remote Technical Account Manager Jobs (NOW HIRING)

Xperteks

Remote Technical Account Manager

$80K - $100K/yr

The Role As a Remote Technical Account Manager, you will own the health and growth of a defined client portfolio. You will run recurring client reviews (TBRs/QBRs), maintain account plans, coordinate ...

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Kaseya Careers

Technical Account Manager

Miami, FL · Remote

Knowledge of other Remote Management Monitoring (RMM) Systems or Professional Services Automation (Helpdesk, CRM, etc.), Documentation, Backup or Security Solutions. * Technical Account Management ...

Chooch

Technical Account Manager

San Mateo, CA · Remote

This is a full-time, remote role focused on helping customers successfully deploy, manage, and grow their use of Chooch's AI Vision platform. The Technical Account Manager will serve as a key link ...

DocuSign

Sr. Technical Account Manager

WA · Remote

... contract lifecycle management (CLM). What you'll do The Technical Account Manager (TAM) acts as a ... Travel as necessary, approximately 10-20% Job Designation Remote: Employee is not required to be in ...

DocuSign

Sr. Technical Account Manager

... contract lifecycle management (CLM). What you'll do The Technical Account Manager (TAM) acts as a ... Travel as necessary, approximately 10-20% Job Designation Remote: Employee is not required to be in ...

AIQ

Technical Account Manager

Dallas, TX · On-site +1

$65K - $75K/yr

We're a fully remote team of builders who love turning complex problems into simple, elegant ... About the Role We are looking for a Technical Account Manager (TAM) who thrives at the intersection ...

Payscale, Inc

Technical Account Manager

$90K - $136K/yr

... Technical Account Manager (TAM) to join our Customer Organization. This role will serve as a ... In our remote-first model, employees can work from the location that works best for them. We do not ...

Nasuni

Technical Account Manager

US Remote Role Overview Nasuni is seeking a Technical Account Manager (TAM) to support a portfolio of enterprise customers by driving adoption, platform health, and long-term success. You will act as ...

BioCatch

Technical Account Manager

New York, NY · On-site +1

Remote (North America) | Travel: Up to 10% About the Role We are seeking a highly skilled Technical Account Manager (TAM) to join our North America team. In this pivotal role, you will be the primary ...

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$40K

$86.4K

$169K

How much do contract remote technical account manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for contract remote technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is a Contract Remote Technical Account Manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are the key skills and qualifications needed to thrive as a Contract Remote Technical Account Manager, and why are they important?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by Contract Remote Technical Account Managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.
More about Contract Remote Technical Account Manager jobs
What cities are hiring for Contract Remote Technical Account Manager jobs? Cities with the most Contract Remote Technical Account Manager job openings:
What are the most commonly searched types of Remote Technical Account Manager jobs? The most popular types of Remote Technical Account Manager jobs are:
What states have the most Contract Remote Technical Account Manager jobs? States with the most job openings for Contract Remote Technical Account Manager jobs include:
What job categories do people searching Contract Remote Technical Account Manager jobs look for? The top searched job categories for Contract Remote Technical Account Manager jobs are:
Contract Remote Technical Account Manager jobs near you
Infographic showing various Contract Remote Technical Account Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 84% Full Time, 10% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Remote Technical Account Manager

Xperteks

Remote

$80K - $100K/yr

Full-time

Posted 2 days ago

Job description

The Role
As a Remote Technical Account Manager, you will own the health and growth of a defined client portfolio. You will run recurring client reviews (TBRs/QBRs), maintain account plans, coordinate internal execution, and produce quotes and scopes that turn needs into action.
You will work closely with our CTO to keep clients aligned to standards, surface risk early, and drive remediation and lifecycle planning that protects the client and strengthens the relationship.
What You'll Do
Account Ownership and Client Leadership
  • Serve as the primary point of contact for assigned accounts and build long-term trust.
  • Run proactive communication cadences and manage escalations with calm, clear leadership.
  • Align client stakeholders around priorities, timelines, and outcomes.

Technical Business Reviews (TBRs/QBRs)
  • Prepare and present recurring business-focused technical reviews covering:
    • Service trends and recurring issues
    • Security posture and key risks
    • Backup and business continuity posture
    • Infrastructure lifecycle and refresh planning
    • Recommendations and prioritized next steps
  • Convert findings into action plans, projects, and remediation roadmaps.

Quoting and Scoping
  • Create accurate quotes for hardware, licensing, managed services changes, and project work.
  • Draft clear scopes of work including assumptions, exclusions, deliverables, and timelines.
  • Coordinate sourcing, vendor options, and procurement workflows as needed.

Internal Execution and Standards Alignment
  • Coordinate with service desk, security, and projects teams to ensure work is completed and documented.
  • Ensure client documentation stays current and aligned with standards in our documentation system.

Assist the CTO with account planning, standards adoption, and identifying recurring patterns that need improvement.
Required Experience and Skills
  • 3+ years in an MSP or IT services environment in a client-facing role (TAM, support, Service Manager, Project Coordinator with client ownership, etc.).
  • Strong technical fluency across typical SMB stacks:
    • Microsoft 365 fundamentals, identity and access concepts
    • Endpoint management and patching concepts
    • Networking fundamentals (firewalls, switches, Wi-Fi basics)
    • Backup and business continuity fundamentals
    • Security fundamentals (MFA, EDR, phishing risk, DNS filtering)
  • Confident presenting to executives and business owners.
  • Strong organization, follow-through, and written communication.

What Success Looks Like
  • Clients feel informed and supported through consistent touchpoints and clear planning.
  • TBRs are delivered on-time and produce actionable next steps.
  • Quotes are accurate, timely, and clearly scoped with minimal rework.
  • Account risks are surfaced early and moved into remediation plans.
  • The CTO gains leverage through better account coordination, standards adoption, and documentation discipline.

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