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Remote Technical Account Manager Assistant Jobs (NOW HIRING)

Xperteks

Remote Technical Account Manager

$80K - $100K/yr

The Role As a Remote Technical Account Manager, you will own the health and growth of a defined ... system. Assist the CTO with account planning, standards adoption, and identifying recurring ...

Chooch

Technical Account Manager

San Mateo, CA · Remote

This is a full-time, remote role focused on helping customers successfully deploy, manage, and grow their use of Chooch's AI Vision platform. The Technical Account Manager will serve as a key link ...

FrontStream

Be Seen First

Technical Account Manager (REMOTE)

Reston, VA · Remote

$68K - $72K/yr

The Role: Technical Account Manager Every year, FrontStream's workplace giving clients run ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

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Channelscaler

Technical Account Manager

Raleigh, NC · Remote

About the Role As the Technical Account Manager, you'll serve as the primary technical owner and ... Location & Work Environment Channelscaler is a remote-first company with team members across the U.

FrontStream

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Technical Account Manager (REMOTE)

Denver, CO · Remote

$68K - $72K/yr

The Role: Technical Account Manager Every year, FrontStream's workplace giving clients run ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

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Remote Technical Account Manager Assistant information

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How much do remote technical account manager assistant jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote technical account manager assistant in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Account Manager Assistant vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssistantRemote Technical Support Specialist
CredentialsTechnical certifications, customer service experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management supportHelpdesk, troubleshooting, issue resolution
Industry UsageIT service providers, SaaS companiesIT support, hardware/software vendors
Search IntentAccount management support rolesTechnical troubleshooting roles

The Remote Technical Account Manager Assistant primarily supports client account management and customer relations, often working closely with account managers. In contrast, the Remote Technical Support Specialist focuses on troubleshooting technical issues and providing direct support to users. While both roles require technical knowledge and certifications, their main responsibilities and work environments differ, catering to different aspects of technical support and client management.

What cities are hiring for Remote Technical Account Manager Assistant jobs?

Cities with the most Remote Technical Account Manager Assistant job openings:

What are the most commonly searched types of Remote Technical Account Manager jobs?

The most popular types of Remote Technical Account Manager jobs are:

What states have the most Remote Technical Account Manager Assistant jobs?

States with the most job openings for Remote Technical Account Manager Assistant jobs include:

Remote Technical Account Manager Assistant jobs near you

Remote Technical Account Manager

Xperteks

Remote

$80K - $100K/yr

Full-time

Re-posted 18 days ago

Job description

The Role
As a Remote Technical Account Manager, you will own the health and growth of a defined client portfolio. You will run recurring client reviews (TBRs/QBRs), maintain account plans, coordinate internal execution, and produce quotes and scopes that turn needs into action.
You will work closely with our CTO to keep clients aligned to standards, surface risk early, and drive remediation and lifecycle planning that protects the client and strengthens the relationship.
What You'll Do
Account Ownership and Client Leadership
  • Serve as the primary point of contact for assigned accounts and build long-term trust.
  • Run proactive communication cadences and manage escalations with calm, clear leadership.
  • Align client stakeholders around priorities, timelines, and outcomes.

Technical Business Reviews (TBRs/QBRs)
  • Prepare and present recurring business-focused technical reviews covering:
    • Service trends and recurring issues
    • Security posture and key risks
    • Backup and business continuity posture
    • Infrastructure lifecycle and refresh planning
    • Recommendations and prioritized next steps
  • Convert findings into action plans, projects, and remediation roadmaps.

Quoting and Scoping
  • Create accurate quotes for hardware, licensing, managed services changes, and project work.
  • Draft clear scopes of work including assumptions, exclusions, deliverables, and timelines.
  • Coordinate sourcing, vendor options, and procurement workflows as needed.

Internal Execution and Standards Alignment
  • Coordinate with service desk, security, and projects teams to ensure work is completed and documented.
  • Ensure client documentation stays current and aligned with standards in our documentation system.

Assist the CTO with account planning, standards adoption, and identifying recurring patterns that need improvement.
Required Experience and Skills
  • 3+ years in an MSP or IT services environment in a client-facing role (TAM, support, Service Manager, Project Coordinator with client ownership, etc.).
  • Strong technical fluency across typical SMB stacks:
    • Microsoft 365 fundamentals, identity and access concepts
    • Endpoint management and patching concepts
    • Networking fundamentals (firewalls, switches, Wi-Fi basics)
    • Backup and business continuity fundamentals
    • Security fundamentals (MFA, EDR, phishing risk, DNS filtering)
  • Confident presenting to executives and business owners.
  • Strong organization, follow-through, and written communication.

What Success Looks Like
  • Clients feel informed and supported through consistent touchpoints and clear planning.
  • TBRs are delivered on-time and produce actionable next steps.
  • Quotes are accurate, timely, and clearly scoped with minimal rework.
  • Account risks are surfaced early and moved into remediation plans.
  • The CTO gains leverage through better account coordination, standards adoption, and documentation discipline.

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