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Remote Technical Account Manager Assistant Jobs in Chicago, IL

One. You will be responsible for transitioning our AMER Technical Account Management team from a reactive model to a self-sufficient, proactive powerhouse. This is a hands-on leadership role that ...

Customer Account Manager

Chicago, IL · Remote

$123K - $137K/yr

Position Summary At Harness, our Customer Account Manager own the customer's success from ... or a related technical field, or equivalent experience Work Location * Remote within Central ...

Account Manager

Chicago, IL · On-site +1

$60K - $75K/yr

This is a fully remote opportunity open to candidates residing anywhere within the U.S. As our ... appropriate * Assist in executing projects with internal teams including Operations Support ...

Account Manager

Chicago, IL · Remote

$60K - $75K/yr

This is a fully remote opportunity open to candidates residing anywhere within the U.S. As our ... appropriate * Assist in executing projects with internal teams including Operations Support ...

Account Manager

Chicago, IL · On-site +1

$105K - $180K/yr

Account Manager - Chicagoland Engineered Corrosion Solutions is an exciting and fast-growing ... Present technical solutions to a variety of customers This is a remote position; however ...

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools ... Provide real-time voiceofcustomer feedback to management * Assist National Account Manager, Account ...

S. * 3-5 years' experience serving a multi-state territoryStrong technical background * Knowledge ... Remote/home office environment * Up to 100% travel within assigned geographic region * Up to 30 ...

Account Manager

Park Ridge, IL · Remote

$25 - $50/hr

We are looking for a motivated and experienced Account Manager to oversee and support a large ... Position is remote however be willing and able to travel between multiple locations as needed.

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Showing results 1-20

Remote Technical Account Manager Assistant information

See Chicago, IL salary details

$41.2K

$89K

$174.1K

How much do remote technical account manager assistant jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote technical account manager assistant in Chicago, IL is $89,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $103,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Account Manager Assistant vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssistantRemote Technical Support Specialist
CredentialsTechnical certifications, customer service experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management supportHelpdesk, troubleshooting, issue resolution
Industry UsageIT service providers, SaaS companiesIT support, hardware/software vendors
Search IntentAccount management support rolesTechnical troubleshooting roles

The Remote Technical Account Manager Assistant primarily supports client account management and customer relations, often working closely with account managers. In contrast, the Remote Technical Support Specialist focuses on troubleshooting technical issues and providing direct support to users. While both roles require technical knowledge and certifications, their main responsibilities and work environments differ, catering to different aspects of technical support and client management.

What are the most commonly searched types of Remote Technical Account Manager jobs in Chicago, IL?

The most popular types of Remote Technical Account Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Technical Account Manager Assistant jobs?

Cities near Chicago, IL with the most Remote Technical Account Manager Assistant job openings:

Technical Account Manager

Contruent LLC

Naperville, IL • Remote

Full-time

Posted 23 days ago


Job description

The Role

As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of your accounts—working proactively to ensure customers achieve measurable outcomes from their Contruent investment.

This is not a support role. While you will coordinate escalations when necessary, your primary focus is prevention, optimization, and strategic partnership. You will work closely with Sales, Customer Success, Professional Services, Engineering, and Product to drive adoption, support renewals, influence expansion, and strengthen long-term customer relationships.


What You’ll Do

Strategic Customer Partnership

  • Act as the primary technical point of contact for assigned enterprise accounts
  • Develop deep understanding of customer objectives and environments
  • Serve as a long-term technical advisor

Proactive Technical Leadership

  • Own technical health of customer environments
  • Conduct assessments, release planning, and best-practice reviews
  • Guide architecture and configuration strategy

Escalation & Issue Leadership

  • Lead resolution of complex technical issues
  • Drive root cause analysis and prevention
  • Maintain confidence during high-impact events

Adoption, Retention & Expansion Support

  • Support renewals with technical insight
  • Identify expansion opportunities
  • Contribute to QBRs and executive reviews

Cross-Functional Collaboration

  • Act as bridge between customers and internal teams
  • Partner with Professional Services
  • Share best practices

What Success Looks Like

  • High customer satisfaction and executive trust
  • Stable, well-adopted environments
  • Successful renewals
  • Expansion opportunities identified

What You Bring

  • 7+ years experience in enterprise SaaS or related roles
  • Previous experience using Contruent Enterprise (formerly Ares Prism)
  • Experience supporting complex enterprise customers
  • Project controls or capital project systems expertise
  • Strong communication and executive presence

Additional Details

  • Occasional domestic and international travel
  • Post-sales, non-quota-carrying role supporting retention and expansion