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Contract Remote Technical Account Manager Jobs (NOW HIRING)

Overview As a Technical Account Manager (TAM) , you will deliver strategic technical guidance and ... Achieve work-life balance through remote-first working conditions, generous time off, and wellness ...

As a remote-first workplace, we believe in offering flexibility and the freedom to work where it ... or technical account management roles. * Strong hands-on experience with low-code/no-code ...

Overview As a Technical Account Manager (TAM) , you will deliver strategic technical guidance and ... Achieve work-life balance through remote-first working conditions, generous time off, and wellness ...

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

As a successful Technical Account Manager, you'll use your consultative mindset to leverage Cupix ... A flexible remote-work policy * Referral bonuses for helping us grow our world-class team. * Join a ...

This is a remote, work-from-home position covering a specific territory, and we are searching for a ... POSITION SUMMARY The Technical Account Manager will serve as a strategic and technical advisor to ...

As an Technical Account Manager at ICE Consulting, you will be instrumental in developing and nurturing strong relationships with our clients. Your primary responsibility will be to understand ...

$140/hr

Role Overview We're looking for a Technical Account Manager based in North America to join our ... Remote-first culture and support for work-life balance * Competitive compensation and benefits ...

The Technical Account Manager is responsible for ensuring the client's production environment ... Monthly cell phone allowance - stay connected with ease #LI-SB1 #LI-Remote Our Commitment as an ...

As a successful Technical Account Manager, you'll use your consultative mindset to leverage Cupix ... A flexible remote-work policy * Referral bonuses for helping us grow our world-class team. * Join a ...

Come Do the Best Work of Your Life at Boulevard Boulevard is seeking a Technical Account Manager ... Fully remote so you can choose where you want to work. You'll receive a work from home stipend ...

About the Role We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a ...

Role Overview The Technical Account Manager (TAM) serves as the primary technical partner for customers throughout onboarding, integration, data validation, and early operationalization. Working ...

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Contract Remote Technical Account Manager information

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$40K

$86.4K

$169K

How much do contract remote technical account manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for contract remote technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is a Contract Remote Technical Account Manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are the key skills and qualifications needed to thrive as a Contract Remote Technical Account Manager, and why are they important?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by Contract Remote Technical Account Managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.
More about Contract Remote Technical Account Manager jobs
What cities are hiring for Contract Remote Technical Account Manager jobs? Cities with the most Contract Remote Technical Account Manager job openings:
What are the most commonly searched types of Remote Technical Account Manager jobs? The most popular types of Remote Technical Account Manager jobs are:
What states have the most Contract Remote Technical Account Manager jobs? States with the most job openings for Contract Remote Technical Account Manager jobs include:
Infographic showing various Contract Remote Technical Account Manager job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 80% Full Time, 8% Part Time, 2% Temporary, and 8% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 hours ago


Job description

Rithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.
Responsibilities
  • Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
  • Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
  • Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
  • Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
  • Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum's solutions.
  • Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
  • Bridge communication between client technical teams and Rithum's internal teams to ensure mutual understanding and streamlined execution.
  • Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
  • Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications
Minimum Qualifications
  • 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
  • Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
  • Strong proficiency using Excel
  • Foundational understanding of channel requirements, data mapping, and feed architecture.
  • Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
  • Demonstrated proficiency with Microsoft Copilot and comfort leveraging AI-driven tools within daily workflows, with an ongoing interest in emerging technologies.
  • Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
  • Excellent problem-solving skills, with a focus on root cause analysis and resolution.
  • Strong verbal and written communication skills.

Preferred Qualifications
  • Bachelor's degree in business, engineering, computer science or related technical field.
  • 3+ years in technical account management, solution engineering, or implementation roles.
  • eCommerce or product data platform experience.
  • Experience working in cross-functional teams and navigating complex stakeholder environments.
  • Familiarity with SaaS deployment models and scalable system design.
  • Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required
Up to 10%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it's like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
  • Partner with the leading brands and retailers.
  • Connect with passionate professionals who will help support your goals.
  • Participate in an inclusive, welcoming work atmosphere.
  • Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
  • Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$100,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
  • Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
  • A 6% 401(k) match
  • Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
  • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
  • Accident, critical illness, and hospital indemnity insurance
  • Pet insurance
  • Legal assistance and identity theft insurance plans
  • Life insurance 2x salary
  • Access to the Calm app and the Employee Assistance Program
  • $65/month Remote work stipend for internet
  • Culture and team-building activities
  • Tuition assistance
  • Career development opportunities
  • Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.