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How much do remote automotive technical support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote automotive technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the typical daily tasks and responsibilities for someone working in Remote Automotive Technical Support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is a Remote Automotive Technical Support job?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in the Remote Automotive Technical Support position, and why are they important?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

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What cities are hiring for Remote Automotive Technical Support jobs? Cities with the most Remote Automotive Technical Support job openings:
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Remote Automotive Technical Support jobs near you

Automotive Technical Instructor

Ardent Learning, Inc.

Charleston, SC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Title: Automotive Technical Trainer

Locations: Ridgeville, SC 

Compensation Range: 85 – 95K, depending on experience

Availability: 8-hour Workday, Monday – Friday; Training Hours are 9 a.m. – 4 p.m.

We are seeking a Technical Instructor for a Volvo Retailer Technical Training Center in Ridgeville, SC.

The Instructor is responsible for the facilitation of all Volvo Technical Training courses using the approved Trainer Accreditation delivery methodology. This includes set up of courses and tear down. It may require some travel to other training locations or other specified locations to deliver remote training. In addition, virtual training and webinars for courses will also be required. 

What You'll Be Doing

  • Set up and tear down courses and organize tools
  • Manage tool inventory
  • Clean and maintain local fleet
  • Coordinate local contractors to maintain facility
  • Facilitate live, virtual, and remote technical training
  • Check in training participants and ensure safety protocols are adhered to
  • Ensure participants are properly dressed for a productive and safe session
  • Maintain rosters and close out courses
  • Proctor assessments
  • Bug cars as needed for training tasks

What You'll Bring

  • 5+ years of experience facilitating automotive technical courses with a large Automotive Manufacturer or with a Certified Automotive Technical School
  • Strong knowledge in advanced automotive diagnostics and hybrid / all electric vehicle systems
  • Automotive technical skills; acquired through experience at retailer or independent automotive service facility or through a Technical College or similar training program
  • Computing & analytical skills; MS Word, MS PowerPoint & MS Excel
  • Strong leadership, presentation, and facilitation skills
  • Understanding of Adult Learning concepts and facilitation styles

Who We Are

Ardent offers a small company feel, with big company results. We’re a custom training provider that helps organizations thrive through their people — by unlocking their potential and improving business performance.

Our three decades of success is due to Ardent’s tenacious team who embody client services in all we do. We’re always on the lookout for innovative, curious, and passionate people who can help us continue to support our clients and achieve our goals.

What We Offer

  • 160 Hours PTO. We trust our employees and want them to establish an ideal work-life balance.
  • Medical, Dental & Vision Insurance. We offer excellent benefits for the health of our team and their families.
  • 401K Plan. We support our employees in setting up a comfortable future.
  • Company Paid Short & Long Term Disability. We help employees plan for the unexpected.

Equal Opportunity Employer

Come as you are. Ardent is an equal opportunity employer. We embrace diversity and are committed to building an inclusive environment for all employees.

To Apply

Please provide a resume.

Employment Type: FULL_TIME

Apply