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Remote Automotive Technical Support Jobs in Michigan

Stellantis

Dealer Audit Manager

Auburn Hills, MI · Remote

$98K - $129K/yr

Provide consultation and support to Corporate Audit and Compliance activities * This role will ... Automotive (Technical) - In-depth knowledge of automotive technical information systems and repair ...

FastTek

EV Technical service Agent

Warren, MI · Remote

This position reports to the Energy Customer Support Ops Lead. Key Responsibilities: Technical diagnosis and troubleshooting * Navigate available tools to perform remote diagnosis & troubleshooting

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · Remote

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...

Aquent

EV Technical service Agent

Warren, MI · On-site +1

$23 - $26/hr

Perform remote diagnosis and troubleshooting of advanced energy charging equipment, utilizing ... Support the creation of comprehensive training materials, leveraging your experience and expertise ...

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Remote Automotive Technical Support information

What are the typical daily tasks and responsibilities for someone working in Remote Automotive Technical Support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is a Remote Automotive Technical Support job?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in the Remote Automotive Technical Support position, and why are they important?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Automotive Technical Support jobs in Michigan? For Remote Automotive Technical Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Technical Support jobs in Michigan look for? The top searched job categories for Remote Automotive Technical Support jobs in Michigan are:
What cities in Michigan are hiring for Remote Automotive Technical Support jobs? Cities in Michigan with the most Remote Automotive Technical Support job openings:
Remote Automotive Technical Support jobs near you
Infographic showing various Remote Automotive Technical Support job openings in Michigan as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Dealer Audit Manager

Stellantis

Auburn Hills, MI • Remote

$98K - $129K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

14th of 44 rated automakers

Job description

The Dealer Audit Warranty Manager is responsible for leading and supervising dealer auditors and supporting the Dealer Audit organization in planning, executing, and reporting audit results associated with dealership warranty activities. Audits are primarily conducted to ensure the consistent application of Stellantis warranty policies and procedures while maintaining accuracy and fairness across the dealer network. 

The Manager will be responsible for determining and scheduling dealers to audit, providing coaching and support to auditors, supporting claims validation, reviewing audits performed by staff, identifying root causes and systemic issues, recommending improvement opportunities, supporting Dealer appeals, and maintaining positive and productive relationships with internal stakeholders. 

Key Responsibilities 

  • Communicating findings to management, developing staff and cultivating business relationships
  • Negotiation and persuasion, strategy development, problem solving, along with autonomous decision making and conflict management
  • Provide consultation and support to Corporate Audit and Compliance activities
  • This role will allow for the Audit Manager to act as a business advisor to management
  • Travel may be required (up to 20% possible) to various domestic and International FCA locations and supplier facilities

Basic Qualifications 

  • Bachelor’s Degree 
  • A minimum of 10 years professional working experience in auditing, finance/accounting, compliance, project management, quality assurance, or related automotive industry experience 
  • 5+ years of (total) experience in the following areas: 
  • Automotive (Retail) – In-depth knowledge of dealership retail processes and procedures, with emphasis on fixed operations departments
  • Automotive (Technical) – In-depth knowledge of automotive technical information systems and repair/diagnostic procedures

Preferred Qualifications 

  • Prior audit experience (financial, compliance, operational, or dealership/franchise) 
  • Experience with automotive OEM dealership management systems 
  • Experience with highly automated/digital processes; including but not limited to remote auditing techniques, claims processing, and optical recognition software 
  • Experience researching, implementing, or authoring technical requirements, policies/procedures, and other governing documents 
  • Certified Public Accountant, Certified Internal Auditor, Certified Fraud Examiner 
  • Advanced Degree in Finance, Accounting, Information Systems, Business Administration, or related degree 

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

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