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Remote Automotive Technical Support Jobs in Michigan

Dealer Audit Manager

Auburn Hills, MI ยท Remote

$98K - $129K/yr

Provide consultation and support to Corporate Audit and Compliance activities * This role will ... Automotive (Technical) - In-depth knowledge of automotive technical information systems and repair ...

EV Technical service Agent

Warren, MI ยท On-site +1

$23 - $26/hr

As a key member of the energy team, you will be responsible for providing essential technical diagnostic and remote troubleshooting support for advanced energy charging equipment. Your efforts will ...

This position reports to the Energy Customer Support Ops Lead. Key Responsibilities: Technical diagnosis and troubleshooting * Navigate available tools to perform remote diagnosis & troubleshooting

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...

IS Tech Specialist-1

Bloomfield Hills, MI ยท On-site +1

$35K - $44K/yr

The IS Technical Specialist provides technical and consultative support on the most complex ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

IT Support Specialist

Byron Center, MI ยท On-site +1

$68K - $76K/yr

Escalate complex technical issues while maintaining ownership through resolution. * Support employees across multiple countries, offices, and time zones, including remote and low-bandwidth ...

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Remote Automotive Technical Support information

What are the typical daily tasks and responsibilities for someone working in Remote Automotive Technical Support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is a Remote Automotive Technical Support job?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in the Remote Automotive Technical Support position, and why are they important?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What job categories do people searching Remote Automotive Technical Support jobs in Michigan look for? The top searched job categories for Remote Automotive Technical Support jobs in Michigan are:
What cities in Michigan are hiring for Remote Automotive Technical Support jobs? Cities in Michigan with the most Remote Automotive Technical Support job openings:
Infographic showing various Remote Automotive Technical Support job openings in Michigan as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Controls Engineer- Technical Support (Remote)

Kiongroup

Grand Rapids, MI โ€ข Remote

$88K - $132K/yr

Full-time

Posted 26 days ago


Job description

Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue.
This employee can be based anywhere in the continental USA.We offer:

Job Description

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here:https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $88,400 - $132,600 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

    Tasks and Qualifications:

    What You Will do in This Role:

    • Participates in the support of semi-complex systems that integrate hardware and software.
    • Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
    • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
    • Provides troubleshooting expertise to Dematic's customers
    • Travel between 20-30% to different customer locations which may include weekends and overtime

    What We are Looking For:

    • Bachelor's Degree
    • 2+ year's experience in a related field providing Customer Service Support
    • Experience with Allen Bradley Logix PLC controls platforms
    • Experience with controls hardware troubleshooting
    • Siemens and Modicon PLC experience a plus