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Remote Automotive Technical Support Jobs in Michigan

The C2 Group

Technical Lead

Grand Rapids, MI · On-site +1

The Technical Lead leads complex technical problem solving and owns the most challenging ... We support a flexible and remote work environment. This role requires the ability to attend in ...

Insperity

Sales Support Manager

Detroit, MI · Remote

... automotive OEM market. For more than 40 years, we have partnered with leading global automakers ... Paid time off, flexible schedule and remote schedule with frequent travel to clients in the Detroit ...

ITW Avery Weigh-Tronix

Dillon Product Manager

MI · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

EMAG LLC

Technical Sales Engineer

Farmington, MI · Remote

Support the Technical Sales Manager in customer presentations, technical discussions, and onsite or remote meetings. * Communicate effectively with Sales, Engineering, and Operations to clarify ...

Fidus Systems

Hardware Designer

Detroit, MI · On-site +1

... automotive systems. You won't be limited to a single product or industry-your work will follow the ... Provide pre-project technical support to the business and sales teams on project scope, schedule ...

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All JobsAutomotive Technical Support JobsRemote Automotive Technical Support JobsRemote Automotive Technical Support Jobs in Michigan

Remote Automotive Technical Support information

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Automotive Technical Support jobs in Michigan? For Remote Automotive Technical Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Technical Support jobs in Michigan look for? The top searched job categories for Remote Automotive Technical Support jobs in Michigan are:
What cities in Michigan are hiring for Remote Automotive Technical Support jobs? Cities in Michigan with the most Remote Automotive Technical Support job openings:
Remote Automotive Technical Support jobs near you
Infographic showing various Remote Automotive Technical Support job openings in Michigan as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 2% In-person, 2% Hybrid, and 96% Remote job distribution.

Senior Tooling Engineer (Injecting Molds / Molding)

International Automotive Components

Troy, MI • On-site, Remote

Full-time

Re-posted 21 days ago

Job description

General Description:
  • Provide input and direction in the sourcing, design, construction, and launch of new tools, fixtures and equipment for future programs and current changes.
  • Assist Tool-Room personnel and/or vendors in solving problems arising from production processes, tool tryouts and launching of new programs.
  • Estimate, schedule and execute all engineering changes of tooling, cost savings, etc.
  • Co-ordinate these changes with Program Management, Manufacturing, Quality, Finance departments to ensure timely try-out and phase in periods to meet production schedule requirements or customers delivery dates.
  • Provide technical support for product development and design.
  • Use technology on new and current processes and tools to meet or exceed customer specifications.
  • Stay informed of latest technologies with respect to tooling.

Position Specific Requirements (PSR):
  • Provide product and manufacturing design support to the OEM and IAC product design team to assure manufacturing feasibility and robust processes are driven into product design from an injection mold and molding perspectives.
  • Manage all activities related to the tool design, construction, budget, and timing of injection mold builds for new program launches.
  • Provide tooling leadership to project teams to support customer needs.
  • Manage injection mold build activities with suppliers to meet IAC program timing, cost, and quality objectives.
  • Champion the preproduction mold samples and approval processes to assure prompt PPAP based quoted cycle times and OEE's.
  • Participate in cost negations pertaining to tool and engineering change costs.
  • Support preproduction machine start up at IAC Manufacturing plants during the PPAP process.
  • Provide technical support to IAC Manufacturing plants on troubleshooting existing manufacturing processes and/or product lines to achieve customer quality standards and profit objectives.
  • Assist in optimizing manufacturing efficiency and quality standards through the implementation of improved processes, materials, methods, and facilities.

Physical Requirements:
  • Must have flexibility to work at and travel to IAC plant locations and supplier locations.
  • 20-30% of your time will be spent traveling supporting position requirements.

Education:
  • BS/BA required
  • MA preferred

Experience:
  • Requires 5-8 years work experience with injection mold design, construction or build follow up for interior trim automotive components (Floor Consoles, Instrument Panels or Doors).

Knowledge/Skills/Abilities:
  • Experience with past program / interior trim component launches.
  • Excellent time management and project management skills
  • Must have good written and oral skill sets, be proficient with Microsoft Office and other computer skills and the ability to manage multiple tasks simultaneously.
  • Ability to resolve issues quickly and to recognize and resolve threats to program objections.
  • Must have good negotiating skills. Position involves reviewing and establishing tool costs with suppliers and OEM cost analyst.
  • Must be able to work independent of direct supervision, especially when away from the office.
  • Must be able to work as a member of the launch team, be proficient at working with all levels of the organization, while maintaining a sense of individual accountability and responsibility

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