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Automotive Technical Support Jobs (NOW HIRING)

We bring 120 years of successful mission support to improve security, streamline logistics, and ... The ideal candidate has advanced automotive diagnostic experience, excellent technical writing ...

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Position Overview We are seeking an experienced Automotive Technical Specialist to step into a ... Support and lead fit, form, and function validation of new and existing vendor parts * Develop and ...

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Automotive Technical Support information

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$14

$26

$44

How much do automotive technical support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for automotive technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an automotive technical support?

An Automotive Technical Support job involves assisting customers, technicians, or dealerships with troubleshooting vehicle issues, diagnosing problems, and providing technical solutions. Professionals in this role often work for automotive manufacturers, suppliers, or service centers to ensure accurate and efficient problem resolution. They may use diagnostic tools, service manuals, and technical knowledge to guide repairs or maintenance. Strong communication skills and a deep understanding of automotive systems are essential for success in this role.

What types of issues does an automotive technical support specialist handle on a daily basis?

Automotive Technical Support specialists typically address a range of concerns, from troubleshooting vehicle performance problems to guiding technicians through complex repair procedures. They may respond to inquiries about electrical or mechanical system faults, provide remote diagnostic assistance, or help resolve warranty and recall-related questions. Daily interactions often involve collaborating with service staff at dealerships or repair shops via phone, email, or online platforms. This dynamic environment keeps the work engaging, as you contribute directly to solving real-world automotive challenges.

What are the key skills and qualifications needed to thrive in automotive technical support?

To excel as an Automotive Technical Support professional, you need a solid understanding of automotive systems, diagnostics, and repair procedures, usually supported by technical certifications such as ASE or manufacturer-specific qualifications. Familiarity with diagnostic tools, OEM software, and service information databases is essential for troubleshooting and resolving technical issues. Excellent communication, active listening, and problem-solving skills help you effectively assist customers and collaborate with dealership technicians or service advisors. These attributes are vital for delivering accurate solutions, ensuring customer satisfaction, and maintaining the efficiency of automotive service operations.

More about Automotive Technical Support jobs

What cities are hiring for Automotive Technical Support jobs?

Cities with the most Automotive Technical Support job openings:

What are the most commonly searched types of Automotive Technical Support jobs?

The most popular types of Automotive Technical Support jobs are:

What states have the most Automotive Technical Support jobs?

States with the most job openings for Automotive Technical Support jobs include:

What job categories do people searching Automotive Technical Support jobs look for?

The top searched job categories for Automotive Technical Support jobs are:

Infographic showing various Automotive Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Automotive Technical Support Specialist

Randstad

Jacksonville, FL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago


Job description

Salary: $65k - 75k per year + none
Reference: AB_5012250

Ready to trade wrenching for a desk and save your back?

At Randstad, we are hiring an Automotive Technical Support Specialist on behalf of our premier industry partner! Put your decades of diagnostic expertise to work guiding callers through complex mechanical issues—without the daily wear and tear of the shop floor.

Why You’ll Love Working With Us: • Zero Grease, All Brains: Solve drivetrain and engine concerns over the phone in a clean office setting. • Respected Wisdom: Your hard-earned ASE certifications and shop knowledge will be truly valued. • Great Culture: Enjoy a collaborative team atmosphere where your technical growth is supported.

Pay & Schedule Perks: • Salary: $65,000 – $75,000/year (based on experience) • Schedule: Full-Time | Monday – Friday, Day Shift (Keep your weekends free!)

Shift your automotive career into high gear—Apply with Randstad today!

salary: $65,000 - $75,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

  • Assist customers by phone with technical support and troubleshooting.

  • Diagnose automotive and drivetrain concerns using customer-provided information.

  • Provide accurate repair recommendations and technical guidance.

  • Work closely with customers while keeping our companies’ best interests in mind.

  • Be part of a team dedicated to providing outstanding customer support. 

  • ASE Certification / 3+ years of automotive diagnostic and troubleshooting experience.

  • experienced diagnostic and problem-solving abilities.

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The essential functions of this role include:
  • working in a smoke free environment
  • wearing steel toe shoes

  • Skills
  • Engine Diagnostics
  • Drivetrain Diagnostics
  • Customer support
  • Data Analysis
  • Verbal Communication
  • ASE Certifications (3 years of experience is required)
  • A1-A8 Certification
  • L1 Certification
  • T1-T8
  • shop management software
  • Mitchell 1
  • ALLDATA
  • CRM platforms
  • Technical Support
  • Basic Software Skills
  • Yes Management System
  • Yes Prime

  • Qualifications
  • Years of experience: 5 years
  • Experience level: Experienced

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.


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About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US