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Automotive Technical Support Jobs (NOW HIRING)

Mastercool

Be Seen First

HVAC & Automotive Technical Support Specialist

Randolph, NJ · On-site

$20 - $22/hr

ABOUT THE ROLE Mastercool has been the trusted name in HVAC and automotive service tools for over 40 years, with products sold globally. We're hiring a Technical Support Specialist to be the front ...

smp

Sales Force Support * Develop customer-focused training materials, including Sales Clinics and Counterperson Programs. * Provide technical guidance on SMP products and automotive systems. * Conduct ...

Futran Tech Solutions Pvt. Ltd.

Technical Support

Troy, MI · On-site

$35.30K - $44.30K/yr

Responsibilities include technical troubleshooting, warranty adjudication, product support, and ... A college degree in the automotive or heavy-duty trucking industry from accredited colleges and ...

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How much do automotive technical support jobs pay per hour?

As of May 30, 2026, the average hourly pay for automotive technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an Automotive Technical Support job?

An Automotive Technical Support job involves assisting customers, technicians, or dealerships with troubleshooting vehicle issues, diagnosing problems, and providing technical solutions. Professionals in this role often work for automotive manufacturers, suppliers, or service centers to ensure accurate and efficient problem resolution. They may use diagnostic tools, service manuals, and technical knowledge to guide repairs or maintenance. Strong communication skills and a deep understanding of automotive systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Automotive Technical Support position, and why are they important?

To excel as an Automotive Technical Support professional, you need a solid understanding of automotive systems, diagnostics, and repair procedures, usually supported by technical certifications such as ASE or manufacturer-specific qualifications. Familiarity with diagnostic tools, OEM software, and service information databases is essential for troubleshooting and resolving technical issues. Excellent communication, active listening, and problem-solving skills help you effectively assist customers and collaborate with dealership technicians or service advisors. These attributes are vital for delivering accurate solutions, ensuring customer satisfaction, and maintaining the efficiency of automotive service operations.

What are the main types of issues an Automotive Technical Support specialist handles on a daily basis?

Automotive Technical Support specialists typically address a range of concerns, from troubleshooting vehicle performance problems to guiding technicians through complex repair procedures. They may respond to inquiries about electrical or mechanical system faults, provide remote diagnostic assistance, or help resolve warranty and recall-related questions. Daily interactions often involve collaborating with service staff at dealerships or repair shops via phone, email, or online platforms. This dynamic environment keeps the work engaging, as you contribute directly to solving real-world automotive challenges.
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Automotive Technical Support jobs near you

Automotive Technical Specialist

Precision of New Hampton

New Hampton, IA

$50K - $75K/yr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

Job description

Precision of New Hampton, a family-run and financially strong manufacturing company, is seeking a knowledgeable Automotive Technical Specialist with strong expertise in transmissions and torque converters.

This is an office-based position focused on providing technical support and training to our customers while helping strengthen our internal team’s knowledge. This role offers excellent long-term career growth, including future opportunities.

Key Responsibilities:

  • Stay current on the latest industry trends, technologies, and best practices in transmission rebuilding and torque converters
  • Provide technical support and guidance to customers over the phone
  • Train and support internal employees on technical knowledge and procedures
  • Update company literature, guides, and training materials
  • Attend industry conferences, trainings, and events as a company representative

Requirements:

  • Strong knowledge of the Transmission Rebuild process and related components
  • Solid understanding of Torque Converters (in-depth expertise is a significant advantage)
  • Excellent verbal communication skills — able to clearly explain technical information to customers and team members
  • Strong customer service mindset and professional phone presence
  • Willingness to relocate to New Hampton, IA (if not already living nearby)

Compensation & Benefits:

  • Salary: $50,000 – $75,000 per year (based on experience)
  • Large Performance Bonus
  • 401(k) with Profit Sharing
  • Employer Paid Healthcare
  • Paid Time Off
  • Supportive, family-oriented company culture

If you have a deep passion for automotive transmissions, enjoy helping others solve technical challenges, and are looking for a stable, rewarding career with real growth potential, we want to hear from you!


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