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Automotive Technical Support Jobs (NOW HIRING)

MSX International

Automotive Technical Trainer

Ridgeville, SC · On-site

$32.25 - $42.75/hr

We are seeking a qualified Technical Training Instructor to support a premium Automotive OEM at the OEM training facility. The primary purpose of this role is the training of dealership apprentice ...

MSX International

Automotive Technical Trainer

Ridgeville, SC · On-site

$32.25 - $42.75/hr

We are seeking a qualified Technical Training Instructor to support a premium Automotive OEM at the OEM training facility. The primary purpose of this role is the training of dealership apprentice ...

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Automotive Technical Support information

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$14

$26

$44

How much do automotive technical support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for automotive technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an automotive technical support?

An Automotive Technical Support job involves assisting customers, technicians, or dealerships with troubleshooting vehicle issues, diagnosing problems, and providing technical solutions. Professionals in this role often work for automotive manufacturers, suppliers, or service centers to ensure accurate and efficient problem resolution. They may use diagnostic tools, service manuals, and technical knowledge to guide repairs or maintenance. Strong communication skills and a deep understanding of automotive systems are essential for success in this role.

What types of issues does an automotive technical support specialist handle on a daily basis?

Automotive Technical Support specialists typically address a range of concerns, from troubleshooting vehicle performance problems to guiding technicians through complex repair procedures. They may respond to inquiries about electrical or mechanical system faults, provide remote diagnostic assistance, or help resolve warranty and recall-related questions. Daily interactions often involve collaborating with service staff at dealerships or repair shops via phone, email, or online platforms. This dynamic environment keeps the work engaging, as you contribute directly to solving real-world automotive challenges.

What are the key skills and qualifications needed to thrive in automotive technical support?

To excel as an Automotive Technical Support professional, you need a solid understanding of automotive systems, diagnostics, and repair procedures, usually supported by technical certifications such as ASE or manufacturer-specific qualifications. Familiarity with diagnostic tools, OEM software, and service information databases is essential for troubleshooting and resolving technical issues. Excellent communication, active listening, and problem-solving skills help you effectively assist customers and collaborate with dealership technicians or service advisors. These attributes are vital for delivering accurate solutions, ensuring customer satisfaction, and maintaining the efficiency of automotive service operations.

More about Automotive Technical Support jobs

What cities are hiring for Automotive Technical Support jobs?

Cities with the most Automotive Technical Support job openings:

What are the most commonly searched types of Automotive Technical Support jobs?

The most popular types of Automotive Technical Support jobs are:

What states have the most Automotive Technical Support jobs?

States with the most job openings for Automotive Technical Support jobs include:

What are popular job titles related to Automotive Technical Support jobs?

For Automotive Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Automotive Technical Support job openings in the United States as of September 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Automotive Technical Specialist

Jasper, IN • On-site

Jasperengines
See more jobs at Jasperenginesexternal

Other

Medical, Dental, Retirement, PTO

Posted 28 days ago

Key responsibilities

  • Serve as Quality Captain for a production pod, owning overall quality performance

  • Lead and execute A3 problem‑solving activities for warranty failures, test stand failures, and internal quality issues

  • Develop and maintain work instructions, implement built-in quality practices, and support validation and testing of vendor parts

Job description

Position Overview

We are seeking an experienced Automotive Technical Specialist to step into a Quality role within our manufacturing operations. This is not an entry‑level position — the ideal candidate will bring hands‑on experience in automotive, engine machining, or mechanical systems and be capable of driving results from day one.

Ideal Candidate
  • Automotive technician, shop foreman, service advisor, diagnostic specialist, or other individual with strong automotive knowledge
  • Interested in applying technical expertise to quality improvement, problem‑solving, and product development rather than performing daily vehicle repairs
  • Strong communication, organization, and computer skills
  • Compensation is commensurate with experience and qualifications
  • Medical, dental, and prescription insurance (after 30 days)
  • PTO + 10 paid holidays
  • 401(k) + Employee Stock Ownership Program (ESOP)
  • Quarterly bonus opportunities
  • Associate referral bonus
  • Ongoing training and advancement opportunities
Key Responsibilities
  • Serve as Quality Captain for a production pod, owning overall quality performance
  • Lead and execute A3 problem‑solving activities for:
    • Warranty failures
    • Test stand failures
    • Internal quality issues
  • Analyze customer call notes and warranty data to identify trends and drive corrective actions
  • Partner closely with Group Leaders to ensure quality output while maintaining production cost targets
  • Develop and maintain work instructions and standardized processes
  • Implement built‑in quality practices to prevent defects at the source
  • Support and lead fit, form, and function validation of new and existing vendor parts
  • Develop and execute test plans, including:
    • Test stand validation
    • Field testing
    • Durability testing
  • Support failure analysis and collaborate with new product development teams
  • Lead or support cost reduction and salvage initiatives without compromising quality
  • Research, evaluate, and implement new technologies to improve machining and assembly processes
Experience & Qualifications
  • Proven experience in automotive, engine machining, or mechanical manufacturing environments
  • Demonstrate success in problem‑solving and root cause analysis (A3, 8D, or similar)
  • Proficient with Microsoft Office applications, including Excel, Outlook, Word, and Teams
  • Comfortable learning and utilizing company software systems, databases, and quality reporting tools
  • Ability to document findings, analyze data, create reports, and communicate technical information effectively
  • Strong critical thinking and data‑driven decision‑making skills
  • Ability to read and interpret technical data, test results, and customer feedback
  • Strong communication skills and ability to influence across teams
  • Self‑driven with the ability to take ownership and lead initiatives independently
What We’re Looking For
  • Someone who can step in immediately and make an impact
  • A hands‑on problem solver who thrives on the manufacturing floor
  • A leader who can own quality, drive accountability, and deliver results
  • A candidate who understands the balance between quality and cost

Jasper Engines & Transmissions is an Equal Opportunity Employer. JASPER is an at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, veteran status, sex, sexual orientation or national origin.

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