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Automotive Technical Support information

What types of issues does an automotive technical support specialist handle on a daily basis?

Automotive Technical Support specialists typically address a range of concerns, from troubleshooting vehicle performance problems to guiding technicians through complex repair procedures. They may respond to inquiries about electrical or mechanical system faults, provide remote diagnostic assistance, or help resolve warranty and recall-related questions. Daily interactions often involve collaborating with service staff at dealerships or repair shops via phone, email, or online platforms. This dynamic environment keeps the work engaging, as you contribute directly to solving real-world automotive challenges.

What are the key skills and qualifications needed to thrive in automotive technical support?

To excel as an Automotive Technical Support professional, you need a solid understanding of automotive systems, diagnostics, and repair procedures, usually supported by technical certifications such as ASE or manufacturer-specific qualifications. Familiarity with diagnostic tools, OEM software, and service information databases is essential for troubleshooting and resolving technical issues. Excellent communication, active listening, and problem-solving skills help you effectively assist customers and collaborate with dealership technicians or service advisors. These attributes are vital for delivering accurate solutions, ensuring customer satisfaction, and maintaining the efficiency of automotive service operations.

What is an automotive technical support?

An Automotive Technical Support job involves assisting customers, technicians, or dealerships with troubleshooting vehicle issues, diagnosing problems, and providing technical solutions. Professionals in this role often work for automotive manufacturers, suppliers, or service centers to ensure accurate and efficient problem resolution. They may use diagnostic tools, service manuals, and technical knowledge to guide repairs or maintenance. Strong communication skills and a deep understanding of automotive systems are essential for success in this role.

What are popular job titles related to Automotive Technical Support jobs in Arizona?

For Automotive Technical Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Automotive Technical Support jobs in Arizona look for?

The top searched job categories for Automotive Technical Support jobs in Arizona are:

What cities in Arizona are hiring for Automotive Technical Support jobs?

Cities in Arizona with the most Automotive Technical Support job openings:

Automotive Technical Support jobs near you
Infographic showing various Automotive Technical Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Automotive Technician / Mechanic | Up to $60/Hr & Weekends Off | Higley Baseline & McQueen Guadalupe

Christian Brothers Automotive

Gilbert, AZ • On-site

$60/hr

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Christian Brothers Automotive rating

7.1

Company rating: 7.1 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

161st of 367 rated vehicle maintenance

Job description

Company Description
Christian Brothers Automotive
Benefits:
  • *Up to $60/HR For The Most Skilled Technicians
  • Paid Vacation & Paid Holidays
  • Closed Every Weekend To Spend Time With Family & Friends
  • Toolbox Relocation Assistance
  • Air Conditioned Bays
  • Healthcare Benefits Available
  • Matching Retirement Plans
  • Locally Owned and Operated Shop
  • On-Going Training & Career Advancement
  • Real-time Automotive Technical Support From Industry-Leading Technicians
  • Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
  • ASE Certification Reimbursement
  • Wellness Program Offering Chaplain Care Support
  • Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
  • Continuous Training Available Through The CBA Flywheel Learning System
  • Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available

Job Description
Job Title:
Automotive Technician / Mechanic
Location:
1618 N Higley Rd. Gilbert, AZ 85234
Job Overview:
We are looking for technicians / mechanics who are energetic, upbeat, and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what's right for our guests.
Responsibilities include, but are not limited to:
  • Technicians use their knowledge & skills to diagnose and fix vehicles for our guest
  • Continuously build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
  • Complete full, accurate, and honest courtesy vehicle inspections
  • Work as part of a team to troubleshoot guest concerns quickly and effectively
  • Follow and promote our high standards of safety, cleanliness, and organization
  • Work closely with the service department and effectively communicate concerns
  • Work together with other technicians to solve problems, meet deadlines, and deliver distinguished results

Qualifications
Qualifications:
  • Positive attitude and a desire to serve guest
  • 5+ years of experience as an automotive technician/mechanic
  • ASE Certifications preferred, or a plan to achieve
  • Capable of diagnosing and repairing all makes/models of vehicles
  • Meet or exceed hourly goals
  • Aptitude for learning additional skills and processes
  • Professional appearance and strong communication
  • A desire for long-term career development

Physical Requirements:
  • Occasionally lift and/or move over 100 pounds
  • Be able to work with tools on vehicles lifted above their head
  • Work in tight spaces as dictated by the vehicle's needed repair
  • Have the needed dexterity in order to efficiently use hand tools
  • Walk/stand for the majority of their workday
  • Drive manual transmissions vehicles
  • Efficiently navigate a computer

Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
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