ZipRecruiter

Log In

2

Remote Technical Support Manager Jobs in Michigan

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Ability to manage multiple projects and priorities in a fast-paced environment. Location: Remote ...

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Ability to manage multiple projects and priorities in a fast-paced environment. Location: Remote ...

KEYENCE

Field Application Engineer '27

Novi, MI · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

KEYENCE

Field Application Engineer '27

Grand Rapids, MI · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Covetrus North America LLC

$19 - $25/hr

Maintain detailed case notes, manage a personal ticket queue, and escalate problems to the ... Technical support or computer science experience/expertise * Customer service experience especially ...

Clean Harbors

Water Project Manager

Ithaca, MI · On-site +1

$50K - $159K/yr

This is not a remote role. Location: MI preferred. All other locations will be considered on a case ... Provides technical support to Clean Harbors field service offices; * Performs other duties and ...

next page

Showing results 1-20

All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Michigan

Remote Technical Support Manager information

See Michigan salary details

$25.7K

$74.9K

$128.6K

How much do remote technical support manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for remote technical support manager in Michigan is $74,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $90,600.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Michigan?

For Remote Technical Support Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Michigan look for?

The top searched job categories for Remote Technical Support Manager jobs in Michigan are:

What cities in Michigan are hiring for Remote Technical Support Manager jobs?

Cities in Michigan with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you

Technical Assistance Associate

Lansing, MI • On-site, Remote

Early Childhood Investment Corporation
Education Programs Administration • 11 - 50 employees
Learn more about Early Childhood Investment Corporationexternal

$60K - $74K/yr

Full-time

Posted 14 days ago

Job description

Position Title: Technical Assistance Associate
Location: Remote work based in Michigan with occasional travel within the state
Schedule: Monday - Friday
Salary Range: $60,602 - $74,069
Class: Exempt
Position Summary:
The Technical Assistance Associate supports ECIC's mission by designing and delivering high quality technical assistance , primarily consultation, as defined by the National Association for the Education of Young Children. The Technical Assistance Associate works closely with Great Start to Quality Resource Centers and internal teams at ECIC to support the effective implementation of the annual scope of work for the Great Start to Quality Resource Centers.
Key Responsibilities:
  • Building and maintaining strong professional relationships with internal and external partners.
  • Designing and delivering individual and group capacity building opportunities to support successful implementation.
  • Providing consultation to ensure that required training and other scope of work deliverables are met by all Great Start to Quality Resource Centers.
  • Facilitating meetings with internal and external partners to support effective implementation.

Requirements
This list is intended to represent job-related duties and should not be viewed as exhaustive.
Duties and Responsibilities:
  • Represent the organization as a skilled facilitator and subject matter expert.
  • Build and maintain strong professional relationships with internal and external partners.
  • Design and deliver individual and group capacity building opportunities to support successful implementation.
  • Provide consultation to ensure that required trainings and other scope of work deliverables are met by all Great Start to Quality Resource Centers.
  • Facilitate meetings with internal and external partners to support effective implementation.
  • Develop and implement annual technical assistance plan, track and review progress reports and deliverables, and create written materials necessary to support effective implementation and reporting.
  • Assist with the coordination and implementation of internal and external continuous improvement and evaluation activities.
  • Cultivate and manage new and existing relationships with partners at the state, regional and local levels of the early childhood system.
  • Support data collection, development of high-quality reports, issue briefs, explanations, and presentations.
  • Provide ongoing communications and coordination with any capacity building partners and vendors.
  • Stay abreast of emerging trends, best practices and research to continuously improve technical assistance offerings.
  • Engage in cross-team collaboration and facilitation.

Requirements, Knowledge, Skills, and Abilities:
  • Bachelor's degree or equivalent experience with at least 3 years of experience in consultation, meeting facilitation and development of learning opportunities for adults in the early care and education field.
  • Proven success in the development and implementation of technical assistance at a regional or state-wide level.
  • Skilled in assessing needs, developing strategies, and evaluating outcomes.
  • Experience with data collection methods (e.g., surveys, interviews, observations).
  • Strong communication, attention to detail, and problem-solving abilities.
  • Demonstrated ability to build relationships and work with diverse communities.
  • Proficient in remote work tools, Microsoft Office, Adobe, and data platforms like Survey Monkey.
  • Able to work independently, manage multiple priorities, and make sound decisions.

Physical Requirements:
  • Talking - Expressing or exchanging ideas by means of the spoken word to impart oral information to others accurately. (4-5 hours daily)
  • Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. (4-5 hours daily)
  • Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. (1-2 hours daily)
  • Standing - In one position, particularly for sustained periods of time. (1-2 hours daily)
  • Visual Acuity - Viewing objects with close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. (5-6 hours daily)
  • Office Setting - Sedentary work in which exerting up to 10 pounds of force is occasional and a negligible amount of force is frequently or constantly used to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Work Location
Remote work based in Michigan with occasional travel within the state or to other geographical areas for projects, ECIC meetings and to meet the needs of the organization.
Salary Description
$60,602 - $74,069

Apply