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Remote Automotive Technical Support Jobs (NOW HIRING)

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ... Escalate complex technical issues to Level 2 support or engineering teams when necessary * Document ...

HERE Technologies

Lead Technical Support Engineer

$115K - $125K/yr

Remote Bay Area, California The ideal candidate possesses: * Customer orientation and excellent ... Experience developing applications in embedded, IVI, and automotive environments (e.g., Android ...

Vantive

Technical Support Specialist

Deerfield, IL · Remote

$44K/yr

Deliver remote technical support in a clinical setting, guiding end users on the safe and effective use of hardware and software applications. * Accurately document all customer interactions in ...

HERE Technologies

Lead Technical Support Engineer

$115K - $125K/yr

Remote Bay Area, California The ideal candidate possesses: * Customer orientation and excellent ... Experience developing applications in embedded, IVI, and automotive environments (e.g., Android ...

Feedonomics

Technical Support Representative - Remote

$19 - $21/hr

As a Technical Customer Support Representative, you will be responsible for supporting, providing ... REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the ...

Vantive

Technical Support Specialist

Deerfield, IL · Remote

$44/hr

In this role, you will provide remote technical support for customer‑reported hardware and software issues involving Vantive medical devices and related peripherals. Uses established knowledge ...

Pavago

Technical Support Specialist

Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) - Remote Position Type ... Technical troubleshooting * Ticket resolution * SaaS support operations * User onboarding & access ...

Pernix Group, Inc.

Technical Support Analyst

Lombard, IL · On-site +1

The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...

Bigcommerce

Technical Support Representative - Remote

OR · Remote

$19 - $21/hr

As a Technical Customer Support Representative, you will be responsible for supporting, providing ... REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the ...

Pernix Group, Inc.

Technical Support Analyst

Lombard, IL · On-site +1

The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

Point Broadband

Supervisor, Technical Support

Supervisor, Technical Support Remote - Successful candidate must live in a state in which Point Broadband operates (AL, FL, GA, MD, MI, NY, OH, TN, TX, or VA) #LI-remote Summary: This position is ...

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How much do remote automotive technical support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote automotive technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the typical daily tasks and responsibilities for someone working in Remote Automotive Technical Support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is a Remote Automotive Technical Support job?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in the Remote Automotive Technical Support position, and why are they important?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

More about Remote Automotive Technical Support jobs
What cities are hiring for Remote Automotive Technical Support jobs? Cities with the most Remote Automotive Technical Support job openings:
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What states have the most Remote Automotive Technical Support jobs? States with the most job openings for Remote Automotive Technical Support jobs include:
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Remote Automotive Technical Support jobs near you
Product Technical Support Advisor - Automotive Eastwood

Product Technical Support Advisor - Automotive Eastwood

The Eastwood Company

Pottstown, PA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Like talking cars, auto restoration, problem solving and helping others?
Then you've found your dream job – Eastwood Technical Support Advisor
To help our customers Do the Job Right, and experience a positive Customer experience, our Technical Support Advisor assists in navigating our customers through any obstacles or hurdles they may encounter while using Eastwood’s wide range of auto restoration tools and products. They play a critical role in helping our customers build their dream car as well as get their daily back on the road.
The Technical Support Advisor will leverage their automotive restoration knowledge to provide technical solutions and recommendations for our customers over the phone, email, chat and text.
This is a good opportunity for the individual who'd like to work in a role connected cars that does not involve turning wrenches and crawling under and around cars. You can save, and once again enjoy, doing that with your own car. 
As a Customer Solutions Technical Support Advisor, you'll:
  • Respond to customer calls, chats, emails and text providing troubleshooting assistance.
  • Become proficient in the use of the ERP & CRM systems (our ordering and information computer programs), and other digital tools used to aid in supporting the customer and their goals.
  • Provide information learned from customers to our product team, continuing to strengthen the quality of the variety of Auto-Resto tools and solutions that we provide to the community.
  • Develop a technical expertise of Eastwood’s wide range of auto restoration tools and products.
  • Provide answers to customers questions via Q&As on our website, and other social platforms.
  • Add value through educating the customer on parts, recommended consumables, and Eastwood’s Extended Service Plan (ESP)
     
You'll be more successful, if you:
  • Have automotive restoration experience
  • Take ownership for your customers
  • Are able to identify opportunities that provide value for the customer
  • Make a commitment to learn about our products
  • Are pro-active and take a positive approach in problem solving
  • Have good communication skills
  • Are comfortable working with computers and learning new systems
  • Adequate space for equipment and a quiet location if working remote
     
Your schedule:
  • We are actively looking for candidates across all shifts and, are open to part time.  Let us know what hours will work for you.
  • Tech Specialist work within the following hours:
    • 9:00am - 7:pm EST, Monday - Friday

As a member of the Eastwood Team, you'll receive:
  • Training
  • Equipment needed to get the job done
  • Vanguard 401k with 100% company match up to 5% of your pay and the match belongs to you as soon as you receive it
  • Paid time off
  • Medical/dental/vision benefits
  • Life and accidental death & dismemberment insurances
  • Voluntary benefits - identify protection, additional life and accident insurance
  • Eastwood merchandise discount

Eastwood provides solutions that inspire our customers to make it their own in the DIY automotive niche. We do this by educating and inspiring, ensuring product quality through in-house research, development and testing, and providing professional results at DIY prices.
Are you ready to join the team? We look forward to hearing from you.
EOE
The Eastwood Company participates in E-Verify.
 

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