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Remote Manufacturing Technical Support Jobs (NOW HIRING)

DMC Recruitment

Technical Support Engineer

Newark, NJ · Remote

$120K - $135K/yr

... is a leading manufacturer of steel building systems seeking a Technical Services Engineer to ... S. This remote role provides technical support for cold-formed steel, light gauge framing ...

New

Tractian

Technical Support Engineer

Atlanta, GA · Remote

You'll collaborate with the development team to improve our products, deliver remote support via ... At least 5 years of experience troubleshooting in industrial manufacturing environments. * Ability ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

You'll collaborate with the development team to improve our products, deliver remote support via ... At least 5 years of experience troubleshooting in industrial manufacturing environments. * Ability ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ... Escalate complex technical issues to Level 2 support or engineering teams when necessary * Document ...

Vantive

Technical Support Specialist

Deerfield, IL · Remote

$44K/yr

Deliver remote technical support in a clinical setting, guiding end users on the safe and effective use of hardware and software applications. * Accurately document all customer interactions in ...

Feedonomics

Technical Support Representative - Remote

$19 - $21/hr

As a Technical Customer Support Representative, you will be responsible for supporting, providing ... REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the ...

Pavago

Technical Support Specialist

Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) - Remote Position Type ... Technical troubleshooting * Ticket resolution * SaaS support operations * User onboarding & access ...

Bigcommerce

Technical Support Representative - Remote

OR · Remote

$19 - $21/hr

As a Technical Customer Support Representative, you will be responsible for supporting, providing ... REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

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Remote Manufacturing Technical Support information

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$44

How much do remote manufacturing technical support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote manufacturing technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
More about Remote Manufacturing Technical Support jobs
What cities are hiring for Remote Manufacturing Technical Support jobs? Cities with the most Remote Manufacturing Technical Support job openings:
What are the most commonly searched types of Manufacturing Technical Support jobs? The most popular types of Manufacturing Technical Support jobs are:
What states have the most Remote Manufacturing Technical Support jobs? States with the most job openings for Remote Manufacturing Technical Support jobs include:
What job categories do people searching Remote Manufacturing Technical Support jobs look for? The top searched job categories for Remote Manufacturing Technical Support jobs are:
Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 89% Full Time, 4% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Engineer

DMC Recruitment

Newark, NJ • Remote

$120K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

TECHNICAL SERVICES ENGINEER
Steel Building Systems | Cold-Formed Steel | Remote
Eastern U.S. (Northeast Preferred)
$120,000 - $135,000 Base Salary + 401(k) + Medical, Dental, Vision + PTO
Our client is a leading manufacturer of steel building systems seeking a Technical Services Engineer to support contractors, engineers, and project teams across Eastern U.S.
This remote role provides technical support for cold-formed steel, light gauge framing, structural support systems, and steel building products used in commercial and industrial construction.
What You'll Be Doing
  • Serve as the primary technical resource for contractors and project teams
  • Review drawings, specifications, and project details
  • Provide guidance on product applications and installation best practices
  • Troubleshoot technical and field-related challenges
  • Support code compliance and construction requirements
  • Collaborate with engineering, operations, and sales teams
  • Minimal travel required

What We're Looking For
  • Degree in Civil, Structural, or Architectural Engineering
  • Exposure to steel structures, steel building systems, cold-formed steel, light gauge framing, structural support systems, or related construction products
  • Ability to review drawings and construction details
  • Understanding of construction practices and building codes
  • Strong communication and problem-solving skills
  • Comfortable working directly with contractors and project teams

Why Join?
  • Work on commercial and industrial construction projects across the Eastern U.S.
  • Highly visible technical role with direct contractor interaction
  • Strong mix of engineering, problem-solving, and relationship building
  • Long-term growth opportunities within a growing organization

Relevant Backgrounds May Include:
Cold-Formed Steel (CFS) • Light Gauge Steel (LGS) • Metal Building Systems • Structural Steel • Steel Framing • Structural Engineering • Building Products • Technical Services • Applications Engineering
#TechnicalServicesEngineer #TechnicalServiceEngineer #ApplicationEngineer