ZipRecruiter

Log In

2

Remote Manufacturing Technical Support Jobs (NOW HIRING)

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

Point Broadband

Supervisor, Technical Support

Supervisor, Technical Support Remote - Successful candidate must live in a state in which Point Broadband operates (AL, FL, GA, MD, MI, NY, OH, TN, TX, or VA) #LI-remote Summary: This position is ...

Vispero

Technical Support Specialist

Clearwater, FL · On-site +1

$23/hr

Vispero is seeking a Technical Support Specialist to provide troubleshooting technical support and ... settings Remote Desktop and VPN environments * Strong analytical troubleshooting and problem ...

Symbotic

Technical Support Engineer

The Technical Support Engineer is responsible for executing structured technical troubleshooting ... Experience with supporting systems remotely by connecting to various system types via Remote ...

Absorb

Technical Support Specialist

Gibsonton, FL · Remote

What you\'ll bring: * 3+ years' experience in a technical support position, (ideally in a SaaS ... Fully remote-first work with flexible work arrangements. * Comprehensive Health and Wellness ...

Absorb Software

Technical Support Specialist

What you'll bring: * 3+ years' experience in a technical support position, (ideally in a SaaS ... Fully remote-first work with flexible work arrangements. * Comprehensive Health and Wellness ...

Inktavo + OrderMyGear

Technical Support Specialist

$40K - $45K/yr

Technical Support @ MergeCo As a Technical Support Specialist, you are dedicated to making sure ... Remote work available for U.S.-based candidates * 401(k) with employer match * Paid parental leave

next page

Showing results 1-20

All JobsManufacturing Technical Support JobsRemote Manufacturing Technical Support Jobs

Remote Manufacturing Technical Support information

See salary details

$14

$26

$44

How much do remote manufacturing technical support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote manufacturing technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
More about Remote Manufacturing Technical Support jobs
What cities are hiring for Remote Manufacturing Technical Support jobs? Cities with the most Remote Manufacturing Technical Support job openings:
What are the most commonly searched types of Manufacturing Technical Support jobs? The most popular types of Manufacturing Technical Support jobs are:
What states have the most Remote Manufacturing Technical Support jobs? States with the most job openings for Remote Manufacturing Technical Support jobs include:
What job categories do people searching Remote Manufacturing Technical Support jobs look for? The top searched job categories for Remote Manufacturing Technical Support jobs are:
Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 89% Full Time, 4% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Analyst

Technical Support Analyst

Pernix Group, Inc.

Lombard, IL • On-site, Remote

Full-time

Posted 18 days ago

Job description

IT Support Specialist

Location: Lombard, IL
Company: Pernix International
Employment Type: Full-Time

Position Summary

Pernix International is seeking a dependable, solutions-oriented IT Support Specialist to support our growing global construction and engineering operations. This role will provide day-to-day technical support to employees across corporate and project environments, ensuring the smooth operation of hardware, software, communication tools, and network systems in a fast-paced, collaborative setting.

The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will play a key role in maintaining operational efficiency and delivering excellent internal customer service across the organization.

Key Responsibilities
  • Provide Tier 1–2 technical support for desktops, laptops, mobile devices, printers, and peripherals
  • Troubleshoot hardware, software, VPN, connectivity, and Microsoft 365 issues in a timely manner
  • Support onboarding and offboarding processes, including user account setup, permissions, equipment provisioning, and system access
  • Maintain and support Microsoft 365, Active Directory, Teams, Outlook, and common business applications
  • Assist employees both onsite and remotely with technical support needs
  • Draft and maintain technical documentation, SOPs, troubleshooting guides, and IT processes
  • Support basic networking functions including Wi-Fi, VPN access, printers, and conference room technology
  • Track, document, and resolve support tickets while maintaining strong communication with end users
  • Assist with inventory management and tracking of company IT assets and equipment
  • Partner with IT team members and external vendors on system upgrades, process improvements, cybersecurity initiatives, and IT projects
  • Help ensure technology systems support the operational needs of a global construction environment
Qualifications
  • Minimum 2+ years of IT support experience in a small to mid-sized company environment
  • Strong working knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking concepts
  • Experience with ticketing systems, remote support tools, and user account administration
  • Excellent troubleshooting, problem-solving, and communication skills
  • Strong customer service mindset with the ability to support employees across multiple departments and technical skill levels
  • Ability to manage multiple priorities in a fast-paced environment with strong attention to detail
  • Associate’s or Bachelor’s degree in Information Technology or related field preferred (or equivalent experience)
  • Experience supporting hybrid or remote teams is a plus
  • Construction, engineering, or project-based industry experience is preferred but not required
Why Join Pernix International

At Pernix International, you’ll join a collaborative global team supporting complex construction and infrastructure projects around the world. We value adaptability, teamwork, innovation, and individuals who are committed to delivering exceptional support that helps drive operational success.