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Remote Manufacturing Technical Support Jobs in Louisiana

Cayenta

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

(Remote) Support Analyst

Iowa, LA · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Support Analyst

Iowa, LA · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Support Analyst

Iowa, LA · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Autodesk

We are hiring a Technical Sales Specialist MFG who partners with our sales teams to drive further ... This role is offered remote (US home office) with up to 30% travel expected across the US for ...

Cayenta

(Remote) Support Analyst

Iowa, LA · Remote

Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ... Understand support service agreements and appropriately scope requests outside of standard support

Cayenta

Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ... Understand support service agreements and appropriately scope requests outside of standard support

MAT Holdings, Inc

Technical Trainer

Shreveport, LA · On-site +1

$25.25 - $33.50/hr

S. distribution and manufacturing space. You will find our products at home improvement centers ... Wellness Programs, including fitness reimbursements and mental health support * Health Savings ...

Autodesk

Translate messaging and positioning into tangible, technically credible assets that support product ... Canada Remote or US Remote Learn More About Autodesk Welcome to Autodesk! Amazing things are ...

Solenis

Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically ... Due to the remote and industrial locations that we go to, access to a reliable vehicle for your use ...

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Remote Manufacturing Technical Support information

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Louisiana?

For Remote Manufacturing Technical Support jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Louisiana look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Louisiana are:

What cities in Louisiana are hiring for Remote Manufacturing Technical Support jobs?

Cities in Louisiana with the most Remote Manufacturing Technical Support job openings:

Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Software Support Analyst I (Remote - Louisiana Territory Required)

Shreveport, LA • Remote

i3 Verticals
Embedded Software • 51 - 200 employees

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

157th of 246 rated software companies

Good employer

Respectful managers

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Learn more about i3 Verticalsexternal

Full-time

Re-posted yesterday

Job description

JOB TITLE: Software Support Analyst I

REPORTS TO: Team Lead

JOB LOCATION: Remote Louisiana

TRAVEL: 5-10% travel required

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

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