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Manufacturing Technical Support information

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$14

$26

$44

How much do manufacturing technical support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for manufacturing technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Manufacturing Technical Support, and how can they be overcome?

Professionals in Manufacturing Technical Support often face challenges such as troubleshooting complex equipment issues under tight deadlines, adapting to rapidly changing technologies, and ensuring minimal production downtime. Success in this role typically involves strong problem-solving skills, effective communication with both technical and non-technical teams, and a proactive approach to learning new systems or processes. Collaborating closely with engineering, production, and quality teams is key to quickly identifying root causes and implementing solutions, which ultimately helps maintain smooth manufacturing operations.

What is the difference between Manufacturing Technical Support vs Manufacturing Maintenance Technician?

AspectManufacturing Technical SupportManufacturing Maintenance Technician
CredentialsTechnical certifications, associate degrees in manufacturing or engineeringTechnical certifications, vocational training, or associate degrees in maintenance or industrial technology
Work EnvironmentManufacturing plants, production lines, troubleshooting equipment issuesManufacturing plants, equipment repair, preventive maintenance tasks
Employer & Industry UsageManufacturing companies, industrial facilitiesManufacturing companies, industrial facilities
Common Search & Comparison IntentUnderstanding support roles in manufacturing, troubleshooting, technical assistanceEquipment repair, maintenance tasks, machinery troubleshooting

Manufacturing Technical Support focuses on providing technical assistance, troubleshooting, and supporting manufacturing processes, often working closely with engineering teams. Manufacturing Maintenance Technicians primarily perform equipment repairs and preventive maintenance to ensure machinery operates efficiently. While both roles require technical skills and work in manufacturing environments, their core responsibilities differ—support vs. maintenance.

What is Manufacturing Technical Support?

Manufacturing Technical Support refers to specialists who provide technical assistance in manufacturing settings to ensure equipment, processes, and production lines run smoothly. They troubleshoot machinery issues, help implement process improvements, and support production teams in resolving technical challenges. Their work helps minimize downtime and maintain product quality, making them essential for efficient manufacturing operations. These professionals often collaborate closely with engineers, maintenance teams, and operators to identify and resolve issues quickly.

What are the key skills and qualifications needed to thrive as a Manufacturing Technical Support specialist, and why are they important?

To thrive as a Manufacturing Technical Support specialist, you need a strong background in manufacturing processes, troubleshooting, and technical problem-solving, often supported by a degree in engineering or a related field. Familiarity with manufacturing ERP systems, CAD software, and quality management tools is typically required, along with relevant certifications like Six Sigma or Lean Manufacturing. Strong communication, teamwork, and analytical thinking are vital soft skills for effective collaboration with production teams and quick resolution of issues. These skills and qualities are essential to maintain efficient operations, minimize downtime, and ensure high standards of product quality.
More about Manufacturing Technical Support jobs
What are the most commonly searched types of Manufacturing Technical Support jobs? The most popular types of Manufacturing Technical Support jobs are:
What job categories do people searching Manufacturing Technical Support jobs look for? The top searched job categories for Manufacturing Technical Support jobs are:
Manufacturing Technical Support jobs near you
Infographic showing various Manufacturing Technical Support job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Temporary. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Manufacturing Technical Support

Manufacturing Technical Support

General Motors

Lake Orion, MI

Full-time

Posted 3 days ago

General Motors rating

8.1

Company rating: 8.1 out of 10

Based on 304 frontline employees who took The Breakroom Quiz

5th of 44 rated automakers

Job description

Job Description

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.).

This job may be eligible for relocation benefits.

Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Orion, MI on a full-time basis.

The Role:

The Manufacturing Tech 5 support will be responsible for collaborating with a group of UAW skilled, hourly workers to troubleshoot and repair complex equipment and processes, or production related issues. Candidates must possess technical expertise to oversee and support maintenance or production operations, exercising independent judgment within the framework of Global Manufacturing Systems, with a focus on Safety, People, Quality, Responsiveness, Cost, and Environment (SPQRCE). Selected candidates will gain the chance to develop new skills while contributing to the advancement of manufacturing processes.

What You'll Do:

  • Analyze and respond promptly to the manufacturing daily plan, making necessary adjustments as required.

  • Manage multiple tasks in a fast-paced environment with competing priorities.

  • Work cross-functionally with UAW skilled trades to troubleshoot and test equipment.

  • Proactively offer solutions to operational or technical issues.

  • Perform preventative maintenance and diagnosis of equipment malfunctions.

  • Maintain frequent contact and collaboration with others outside of the work group.

  • Establish a course of action to accomplish completion of the job and/or project.

  • Support the Throughput Improvement Process (TIP).

  • Support the 5F quality process.

  • Independently plan and execute continuous improvement projects in area of responsibility.

  • Cover for the maintenance, process, or production group leader's absenteeism.

Required Qualifications:

  • 1+ years of experience in a Technical or Production function in a Support or related role.

  • Technical degree in controls engineering or a similar field, or related job experience

  • Production experience in a fast-paced environment

  • Experience reading and understanding electrical, pneumatic, and hydraulic blueprints

  • Interest in solving complex problems and working in a fast-paced environment

  • Strong interpersonal skills, with experience managing conflict and decision making

  • Demonstrated high analytical ability to solve complex problems

  • Basic computer proficiency (i.e., Microsoft Word, typing, email, etc.)

  • Must be willing to work weekends and rotating shifts.

  • 18 years of age or older

  • High School Diploma or equivalent

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. The selected candidate will be required to travel <25% for this role. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908

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