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Manufacturing Technical Support Jobs (NOW HIRING)

The Manufacturing Technical Trainer Develops and conducts manufacturing training initiatives ... Enjoy a competitive benefits package designed to support your health, happiness, and future: * Day ...

At Motion Industries (Mi), the Mi IMS Technical Support person is an expert in system set up ... Familiarity with manufacturing and inventory management a plus * Ability to grasp software concepts ...

Manufacturing Engineer

Tacoma, WA · On-site

$75K - $100K/yr

The Manufacturing Engineer will support AST by providing manufacturing technical support that includes manufacturing engineering, plant engineering, and industrial engineering. The primary ...

Technical Support

Tulsa, OK · On-site

$33K - $42K/yr

We are a leading manufacturer of high-security products, specializing in the production of crash rated and high security fencing systems. We are seeking a skilled and experienced Technical Support ...

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Manufacturing Technical Support information

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How much do manufacturing technical support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for manufacturing technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Manufacturing Technical Support, and how can they be overcome?

Professionals in Manufacturing Technical Support often face challenges such as troubleshooting complex equipment issues under tight deadlines, adapting to rapidly changing technologies, and ensuring minimal production downtime. Success in this role typically involves strong problem-solving skills, effective communication with both technical and non-technical teams, and a proactive approach to learning new systems or processes. Collaborating closely with engineering, production, and quality teams is key to quickly identifying root causes and implementing solutions, which ultimately helps maintain smooth manufacturing operations.

What is the difference between Manufacturing Technical Support vs Manufacturing Maintenance Technician?

AspectManufacturing Technical SupportManufacturing Maintenance Technician
CredentialsTechnical certifications, associate degrees in manufacturing or engineeringTechnical certifications, vocational training, or associate degrees in maintenance or industrial technology
Work EnvironmentManufacturing plants, production lines, troubleshooting equipment issuesManufacturing plants, equipment repair, preventive maintenance tasks
Employer & Industry UsageManufacturing companies, industrial facilitiesManufacturing companies, industrial facilities
Common Search & Comparison IntentUnderstanding support roles in manufacturing, troubleshooting, technical assistanceEquipment repair, maintenance tasks, machinery troubleshooting

Manufacturing Technical Support focuses on providing technical assistance, troubleshooting, and supporting manufacturing processes, often working closely with engineering teams. Manufacturing Maintenance Technicians primarily perform equipment repairs and preventive maintenance to ensure machinery operates efficiently. While both roles require technical skills and work in manufacturing environments, their core responsibilities differ—support vs. maintenance.

What is Manufacturing Technical Support?

Manufacturing Technical Support refers to specialists who provide technical assistance in manufacturing settings to ensure equipment, processes, and production lines run smoothly. They troubleshoot machinery issues, help implement process improvements, and support production teams in resolving technical challenges. Their work helps minimize downtime and maintain product quality, making them essential for efficient manufacturing operations. These professionals often collaborate closely with engineers, maintenance teams, and operators to identify and resolve issues quickly.

What are the key skills and qualifications needed to thrive as a Manufacturing Technical Support specialist, and why are they important?

To thrive as a Manufacturing Technical Support specialist, you need a strong background in manufacturing processes, troubleshooting, and technical problem-solving, often supported by a degree in engineering or a related field. Familiarity with manufacturing ERP systems, CAD software, and quality management tools is typically required, along with relevant certifications like Six Sigma or Lean Manufacturing. Strong communication, teamwork, and analytical thinking are vital soft skills for effective collaboration with production teams and quick resolution of issues. These skills and qualities are essential to maintain efficient operations, minimize downtime, and ensure high standards of product quality.
More about Manufacturing Technical Support jobs
What are the most commonly searched types of Manufacturing Technical Support jobs? The most popular types of Manufacturing Technical Support jobs are:
Infographic showing various Manufacturing Technical Support job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Specialist Manufacturing Technical Trades

Specialist Manufacturing Technical Trades

The Hershey Company

Bluffton, IN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


The Hershey Company rating

7.4

Company rating: 7.4 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

146th of 389 rated food and drinks producers


Job description

Job Title
Specialist Manufacturing Technical Trades
Job Overview
This role executes and coordinates technical work related to installation, maintenance, calibration, and repair of manufacturing and utility systems. They own assigned recurring processes and lead small technical efforts using established methods. The role performs moderately complex diagnostics and provides data to support decision-making. They collaborate with operators and technicians to resolve issues. Their work directly supports equipment reliability and production effectiveness.
Accountabilities
1. Execute Assigned Technical Work The Analyst completes defined maintenance, repair, and calibration tasks using proper tools and procedures. They apply judgment in selecting methods within approved boundaries. This ensures safe, accurate task execution.
2. Own Recurring Processes They manage recurring work such as specific PM routes or inspection cycles. The Analyst ensures results meet quality and performance criteria. This ownership maintains equipment reliability.
3. Troubleshoot Moderately Complex Issues They gather data, apply structured methods, and resolve moderately complex issues. Issues beyond their authority are escalated. This reduces downtime and improves cycle time.
4. Support Small Technical Initiatives They complete assigned tasks within small improvement projects. They validate changes and document outcomes. These contributions improve technical operations.
5. Communicate Technical Findings They communicate results and observations to peers and leaders. Insights are shared to support planning and corrective actions. This improves visibility and coordination.
Skills/Knowledge
Industry Knowledge
Troubleshooting
Safety Management
Quality Control
Problem Solving
Prior Experience
1+ years
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
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