ZipRecruiter

Log In

2

Remote Manufacturing Technical Support Jobs in Utah

NICE Actimize

IT Technical Support

Sandy, UT · Remote

$20.50 - $28/hr

IT Technical Support At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ... Remote access tools such as RDP or TeamViewer * Active directory management tools such as Microsoft ...

NICE

IT Technical Support

Sandy, UT · On-site +1

$20.50 - $28/hr

You'll be the go-to IT contact for a local office, while also collaborating with global and remote ... Providing Tier II support for corporate desktop/laptop computer infrastructure supporting office ...

NICE

IT Technical Support

Sandy, UT · Remote

$20.50 - $28/hr

Remote access tools such as RDP or TeamViewer * Active directory management tools such as Microsoft's Group Policy Management Console (GPMC) * Support of Microsoft Windows 11, Microsoft Outlook ...

Entrata

Manager, Support

Lehi, UT · On-site +1

$55.80K - $88.10K/yr

Leads a team delivering technical support for complex software solutions, ensuring efficient ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Entrata

Manager, Support

Lehi, UT · On-site +1

Leads a team delivering technical support for complex software solutions, ensuring efficient ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Flex Dental

Customer Support Technician

Provo, UT · Remote

$17.25 - $23.50/hr

Connecting to clients via remote software Required Experience: * Ability to work collaboratively ... Technical Support Background (2 years of customer service experience preferred) * Understanding of ...

SecurityMetrics

Customer Support - French

Orem, UT · Remote

$14.75 - $19/hr

... Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer ... This is an in-house position, and we are not looking to hire remote employees at this time.

ITW Avery Weigh-Tronix

Dillon Product Manager

Orem, UT · Remote

$80.80K - $121.20K/yr

... manufacturing environment. The Dillon Product Manager will partner with marketing and engineering ... This role will provide technical support to the sales channel and end users through product ...

next page

Showing results 1-20

People also search for

All JobsRemote Manufacturing Technical Support JobsRemote Manufacturing Technical Support Jobs in Utah

Remote Manufacturing Technical Support information

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Utah? For Remote Manufacturing Technical Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Utah look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Utah are:
What cities in Utah are hiring for Remote Manufacturing Technical Support jobs? Cities in Utah with the most Remote Manufacturing Technical Support job openings:
Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Utah as of May 2026, with employment types broken down into 85% Full Time, 4% Part Time, 2% Temporary, and 9% Contract. Highlights an 89% In-person, 4% Hybrid, and 7% Remote job distribution.

Remote Technical Support Specialist

Cengage Group

Salt Lake City, UT • Remote

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Cengage Group is hiring for a remote Customer Support role based in Salt Lake City, Utah. The ideal candidate will provide technical assistance for Cengage's digital solutions and needs to understand Microsoft and Apple operating systems. Responsibilities include troubleshooting customer issues, documenting interactions, and ensuring effective communication with users.

The company offers a comprehensive benefits package including vacation accrual and healthcare coverage from day one. #J-18808-Ljbffr

Apply