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Email Chat Support Jobs in Utah (NOW HIRING)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...

Motivosity

Product Support Specialist

Lehi, UT · On-site

$42K - $50K/yr

Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues and define them clearly * Provide internal support and troubleshooting to customer success and ...

Beddy's

Customer Service Specialist

South Jordan, UT · On-site

$17/hr

Support the majority of customer inquiries through email and chat * Ensure timely, accurate responses and clear resolution paths * Handle questions, concerns, and order support with attention to ...

Beddys

Customer Service Specialist

South Jordan, UT · On-site

$17/hr

Support the majority of customer inquiries through email and chat * Ensure timely, accurate responses and clear resolution paths * Handle questions, concerns, and order support with attention to ...

Beddy's

Customer Service Specialist

South Jordan, UT · On-site

Support the majority of customer inquiries through email and chat * Ensure timely, accurate responses and clear resolution paths * Handle questions, concerns, and order support with attention to ...

Beddy's

Customer Service Specialist

South Jordan, UT · On-site

$17/hr

Support the majority of customer inquiries through email and chat * Ensure timely, accurate responses and clear resolution paths * Handle questions, concerns, and order support with attention to ...

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

Support the majority of customer inquiries through email and chat * Ensure timely, accurate responses and clear resolution paths * Handle questions, concerns, and order support with attention to ...

Awardco

Client Support Representative

Lindon, UT · On-site

$15 - $19.50/hr

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has ... Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ...

Awardco

Client Support Representative

Lindon, UT · On-site

$15 - $19.50/hr

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has ... Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ...

Awardco

Client Support Representative

Lindon, UT · On-site

$15 - $19.50/hr

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has ... Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ...

Awardco

Client Support Representative - Seasonal

Lindon, UT · On-site

$15.25 - $19.50/hr

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has ... Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ...

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All JobsEmail Chat Support JobsEmail Chat Support Jobs in Utah

Email Chat Support information

See Utah salary details

$13

$23

$40

How much do email chat support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for email chat support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Utah? The most popular types of Email Chat Support jobs in Utah are:
What are popular job titles related to Email Chat Support jobs in Utah? For Email Chat Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Email Chat Support jobs in Utah look for? The top searched job categories for Email Chat Support jobs in Utah are:
What cities in Utah are hiring for Email Chat Support jobs? Cities in Utah with the most Email Chat Support job openings:
Email Chat Support jobs near you
Infographic showing various Email Chat Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.

Consultant Support Representative - Email

Paparazzi Accessories

Saint George, UT • On-site

$18/hr

Other

Medical, Retirement

Re-posted 2 days ago

Job description

Consultant Support Email & Chat Representative

Employment Type: Full-Time, Non-Remote

Schedule: Monday – Friday, 9:00 a.m. – 5:30 p.m.

Compensation: $18.00/hour + Comprehensive Benefits Package (available after 31 days)

Join Our Consultant Support Team!

Are you someone who enjoys solving problems, helping people succeed, and communicating clearly through writing? If so, you might be the perfect fit for our Consultant Support team!

As a Consultant Support Email & Chat Representative, you'll be the go-to resource for our Independent Consultants. Through email and chat, you'll answer questions, solve challenges, and help Consultants keep their businesses running smoothly. Every interaction is an opportunity to make someone's day easier and help them feel confident and supported.

If you love fast-paced work, problem-solving, and being part of a supportive team, we'd love to meet you.

What You'll Do
  • Respond to Consultant questions through email and chat with clarity, professionalism, and efficiency.
  • Investigate issues, find solutions, and guide Consultants through next steps.
  • Process requests and complete tasks accurately and promptly.
  • Maintain and update Consultant account information in our internal systems.
  • Deliver a positive experience in every interaction while representing Paparazzi's service standards.
  • Collaborate with teammates to ensure Consultants receive the best possible support.
  • Occasionally provide backup phone support by assisting with inbound or outbound calls when needed.
What We're Looking For
  • High school diploma or equivalent.
  • 1–3 years of customer service experience (support, retail, hospitality, or similar roles).
  • Strong written communication skills with the ability to explain things clearly and professionally.
  • Ability to stay organized, prioritize tasks, and manage multiple conversations at the same time.
  • Excellent problem-solving abilities and attention to detail.
  • Comfortable using computers and navigating multiple systems at once.
  • A positive attitude and a team-oriented mindset.

About Paparazzi Accessories

Paparazzi Accessories is a direct sales jewelry company, famous for its fabulously affordable accessories. Founded in 2011, our mission is simple: To bring strength, independence, and empowerment to individuals and their families by building confidence through affordable fashion. While our accessories may not change the world, we believe those who wear them will.

To learn more, visit paparazziaccessories.com.

What We Offer:

  • Competitive Compensation: Start strong with $18.00/hour and benefit from our comprehensive package.
  • Exceptional Benefits: Available after 31 days, enjoy company-paid health insurance and a robust 401(k) plan with company matching, among other valuable benefits that truly support you.
  • Positive Environment: Join a team that values integrity, professionalism, and camaraderie.
  • Training and Development: Elevate your skills with ongoing training and support.
  • Career Growth: Your success is our success – grow with us!

Apply Today!

If you enjoy helping people, solving problems, and making a meaningful impact through great service, we'd love for you to join our team.

Note: Paparazzi Accessories maintains a drug-free workplace and this position is based in-office. All employment offers are contingent upon successfully passing pre-employment screenings.

This is NOT a remote position.

Apply