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Weekend Chat Support Jobs in Utah (NOW HIRING)

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... Holidays, Overtime, Shift change, and weekends. • Continuously seek opportunities for self ...

BambooHR

Client Service Specialist

Draper, UT

$16 - $21/hr

After training, your schedule will include 4 hours of phone support and 4 hours of chat support ... Do your best, focused work, from 9 am to 6 pm, Monday through Friday (no nights or weekends!) What ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Utah

Weekend Chat Support information

See Utah salary details

$13

$23

$40

How much do weekend chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for weekend chat support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Utah? The most popular types of Chat Support jobs in Utah are:
What are popular job titles related to Weekend Chat Support jobs in Utah? For Weekend Chat Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Utah look for? The top searched job categories for Weekend Chat Support jobs in Utah are:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Utah as of July 2026, with employment types broken down into 5% Locum Tenens, 61% Full Time, 3% Part Time, 30% Contract, and 1% Summer. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.
Technical Support (Email Specialist)

Technical Support (Email Specialist)

Filevine

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision

Posted 7 days ago

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform-where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine's rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Job Summary
The Email Support team works with customers to solve their day to day issues, thus we are looking for candidates with a passion for providing world-class support. Your job will be to maintain an in-depth understanding of Filevine products, customer use cases and support processes to assist with issues, team training, documentation, and ensure an overall excellent quality of support to our customer. We are looking for empathetic, technically skilled problem solvers with a knack for solving difficult problems and pleasing our customers. The email team works closely with all parts of the organization to ensure the customer experience is seamless and consistent.
The Email Support Team works closely with all parts of the organization to ensure the customer experience is seamless and consistent. This team works closely with the Technical Support (Live Help) Team with potential opportunities for career growth and advancement.
This is an onsite and in-office position based in Salt Lake City, UT. Reporting to the Director of Customer Support, you will be responsible for the following:
What You'll Do:
  • Work directly with customers to investigate and resolve difficult issues primarily over email.
  • Scheduling and joining Zoom meetings when necessary
  • Obtain, and maintain a high level of functional knowledge and exposure to all of our tools to become a product knowledge expert.
  • Work cross-functionally with different departments to grow your knowledge, ensure we have healthy communications across the organization and truly provide our clients with the best experience.
  • Develop and maintain resources by writing internal knowledge base articles
  • Becoming an expert on Filevine products

What You'll Need:
  • Previous technical support/chat support experience preferred
  • Prior experience in high-volume environment
  • Professional presence in customer-facing settings
  • Excellent written and verbal communication
  • A high technical aptitude
  • Receptive to feedback
  • Hungry to help customers, learn and to provide excellent service

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at [email protected]
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what's outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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