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Weekend Chat Support Jobs in Utah (NOW HIRING)

BambooHR

Client Service Specialist

Draper, UT · On-site

$16 - $21/hr

After training, your schedule will include 4 hours of phone support and 4 hours of chat support ... Do your best, focused work, from 9 am to 6 pm, Monday through Friday (no nights or weekends!) What ...

Netpace

Services Support Rep 2

Salt Lake City, UT · On-site

$17.50 - $23.50/hr

Includes weekend days if candidate can do it. Resumes need to include the Salt Lake City, UT ... Initial point of contact for customers via telephone, email or live chat to provide support of loan ...

Flex Dental

Customer Support Technician

Provo, UT · On-site

$17.25 - $23.50/hr

Omni-Channel Support (Chat, Phone, and Email) * Internal collaboration with support, training, and billing departments * External collaboration with client's IT services/third parties * Engaging with ...

Amicis Global

Tech Support

South Jordan, UT · On-site

$20 - $21/hr

Under general oversight, provides after-hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...

Brex

Support Specialist I

Salt Lake City, UT · On-site

$21 - $23/hr

... chat * Become an expert in Brex's suite of products, and leverage your expertise solve complex ... weekends) * Passionate about customer support and about the role it plays in making a customer ...

Brex

Support Specialist I

Salt Lake City, UT · On-site

$21 - $23/hr

... chat * Become an expert in Brex's suite of products, and leverage your expertise solve complex ... weekends) * Passionate about customer support and about the role it plays in making a customer ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Utah

Weekend Chat Support information

See Utah salary details

$13

$23

$40

How much do weekend chat support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for weekend chat support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Utah?

The most popular types of Chat Support jobs in Utah are:

What are popular job titles related to Weekend Chat Support jobs in Utah?

For Weekend Chat Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Utah look for?

The top searched job categories for Weekend Chat Support jobs in Utah are:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.

IT Technical Support / Helpdesk Support in South Jordan, UT 84095

Amicis Global

South Jordan, UT • On-site

$24/hr

Contractor

Re-posted 4 days ago

Job description

Title: IT Technical Support / Helpdesk Support
Location: South Jordan, UT 84095
Duration: 12 Months
Pay Rate: $24.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Summary:
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.
This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system.
The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates.
This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.
Roles and Responsibilities:
Customer Support:
• Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
• Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
• Resolve issues or escalate appropriately while managing customer expectations.
• Maintain composure and professionalism in high-pressure and difficult situations.
• Deliver a consistent and positive customer experience across all interactions.
Communication & Documentation:
• Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
• Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
• Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
• Communicate ticket status, next steps, and resolutions to users promptly.
Technical Troubleshooting & Resolution:
• Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
• Perform incident assessment, triage, research, training/education, resolution, and recovery.
• Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
• Install, modify, clean, or repair hardware and software as required.
• Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.
Collaboration & Culture
• Collaborate with team members to ensure service excellence and share knowledge.
• Be a culture carrier by demonstrating a positive, team-oriented attitude.
• Adhere to company policies and procedures, contributing to a safe and professional work environment.
Additional Expectations:
• Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
• Continuously seek opportunities for self-improvement and operational efficiency.
Qualifications:
• High school diploma or GED required.
• Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or an equivalent combination of education and experience.
• Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professional in a fast-paced environment are essential.
• Excellent customer service and communication skills (written and verbal).
• Strong problem-solving and critical-thinking abilities.
• Self-motivated with the ability to work independently and prioritize tasks under pressure.
• Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
• Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
 
Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
 
 
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