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Weekend Chat Support Jobs in Utah (NOW HIRING)

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$19/hr

Responsibilities • Provide basic customer support and account maintenance via phone, email, or chat • Scope customers to determine their PCI Self Assessment Questionnaire type • Help customers ...

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$14.75 - $19/hr

Responsibilities • Provide basic customer support and account maintenance via phone, email, or chat • Scope customers to determine their PCI Self Assessment Questionnaire type • Help customers ...

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$19 - $400/hr

Responsibilities Provide basic customer support and account maintenance via phone, email, or chat Scope customers to determine their PCI Self Assessment Questionnaire type Help customers navigate and ...

Canopy

Customer Support Specialist - Tier I

Draper, UT

$16.75 - $22.75/hr

... app chat, and phone channels. Canopy has earned a reputation for fast, friendly and efficient ... May require evening or weekend coverage depending on team rotation and seasonality. * Ability to ...

Canopy

Customer Support Specialist - Tier I

Draper, UT · On-site

$16.75 - $22.75/hr

... app chat, and phone channels. Canopy has earned a reputation for fast, friendly and efficient ... May require evening or weekend coverage depending on team rotation and seasonality. * Ability to ...

GDR

Desktop Support Technician

Draper, UT · On-site

$18 - $20/hr

... Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing · ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Utah

Weekend Chat Support information

See Utah salary details

$13

$23

$40

How much do weekend chat support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for weekend chat support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Utah?

The most popular types of Chat Support jobs in Utah are:

What are popular job titles related to Weekend Chat Support jobs in Utah?

For Weekend Chat Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Utah look for?

The top searched job categories for Weekend Chat Support jobs in Utah are:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.

IT Support Specialist / IT Help Desk Support at South Jordan, UT 84095

Amicis Global

South Jordan, UT • On-site

$20 - $21/hr

Contractor

Re-posted 2 days ago

Job description

Title: IT Support   
Location: South Jordan, UT 84095
Duration: 6-12 Months
Pay rate: $21/hr on W2 
 
 The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process. 
 
Responsibilities include:
  • Demonstrate strong customer service skills to provide phone support, including:
  • Listening to the customer to gain an accurate understanding of the situation Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
  • Producing accurate, detailed documentation at the client, problem, and incident level
  • Resolving conflict
  • Responsible for high-quality end-user technical support related to enterprise software and hardware Responsibilities include assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 7x24x365 environment.
  • Under general oversight, provides after-hours and weekend support as needed. The position requires attention to detail, follow-through, teamwork focus and positive attitude.
  • An understanding of technology and the ability to apply that knowledge to support all existing systems Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
  • Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
  • Provides investigation, diagnosis, resolution and recovery for hardware/software problems Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
  • Excellent customer service skills required.
  • Excellent communication skills required.
  • Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment.
  • Preferred work experience in a technical support role, but not required.
  • Required Education: High school diploma or GED with relevant work experience.
  • Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly.
  • Self-motivated and able to work on own initiative in a high-pressure environment.
  • Willing to work variable shifts including evenings, weekends, and public holidays.
  • Responsible for high-quality end-user technical support, related to enterprise software and hardware
  • An understanding of technology and the ability to apply that knowledge to support all existing systems
  • Provides investigation, diagnosis, resolution, and recovery for hardware/software problems
  • Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment.
Please let me know if you are interested in hearing more about this position.  Also, feel free to forward this position to someone that you feel might be interested.  Time is generally of the essence, so please respond as soon as you can.  Thank you.
 
 
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