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Text Chat Jobs in Utah (NOW HIRING)

Young Ford, Inc

Business Development Agent

Morgan, UT · On-site

Respond promptly and professionally to inbound sales and service inquiries via phone, text, chat, and email. * Make outbound calls to prospective customers, internet leads, and previous customers to ...

Young Ford, Inc

Business Development Agent

Morgan, UT · On-site

Respond promptly and professionally to inbound sales and service inquiries via phone, text, chat, and email. * Make outbound calls to prospective customers, internet leads, and previous customers to ...

Rho

Client Service Associate

Salt Lake City, UT · On-site

$58K - $70K/yr

Address and resolve client issues via chat, phone, email, and text, applying good judgment and Rho's service standards in every interaction. * Service documentation: Document common client issues and ...

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Text Chat information

See Utah salary details

$25.9K

$66.3K

$108.3K

How much do text chat jobs pay per year?

As of Aug 7, 2026, the average yearly pay for text chat in Utah is $66,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the text chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

How do I become a text chat agent?

To become a text chat agent, you typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new agents with company policies and tools.

What is a text chat?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are the most commonly searched types of Text Chat jobs in Utah? The most popular types of Text Chat jobs in Utah are:
What are popular job titles related to Text Chat jobs in Utah? For Text Chat jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Text Chat jobs in Utah look for? The top searched job categories for Text Chat jobs in Utah are:
Text Chat jobs near you
Infographic showing various Text Chat job openings in Utah as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 50% Full Time, 32% Part Time, and 16% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,258 per year, or $31.9 per hour.

Business Development Agent

Young Ford, Inc

Morgan, UT • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

Job Description: Automotive BDC AGENT
Young Ford of Morgan
About Young Ford of Morgan
Young Ford of Morgan is part of a respected, community-focused dealership network dedicated to delivering exceptional customer experiences. We pride ourselves on fostering a positive work environment, providing growth opportunities, and supporting our team members. Our Business Development Center (BDC) plays a crucial role in connecting customers with our dealership and ensuring a smooth, professional experience from the very first interaction.
Position Overview
The BDC Agent is responsible for managing and nurturing incoming leads, outbound communications, and appointment scheduling for Young Ford of Morgan. This role emphasizes strong communication skills, customer service excellence, and accurate data entry to help drive showroom and service department activity.
Key Responsibilities
Customer Communication & Lead Management
  • Respond promptly and professionally to inbound sales and service inquiries via phone, text, chat, and email.
  • Make outbound calls to prospective customers, internet leads, and previous customers to generate appointments.
  • Follow BDC processes to maintain high contact rates and appointment conversion.
  • Provide accurate information regarding vehicle availability, pricing, promotions, and service needs.
Appointment Setting & Follow-Up
  • Schedule and confirm sales and service appointments for Young Ford of Morgan.
  • Conduct follow-up communication to ensure customers feel supported before and after their visit.
  • Maintain consistent communication to enhance customer satisfaction and loyalty.
Data & CRM Management
  • Record all customer interactions in the CRM with accuracy and detail.
  • Update customer profiles, lead statuses, and appointment logs.
  • Work closely with sales and service teams to ensure smooth customer transitions.
Team Collaboration
  • Partner with dealership sales consultants, service advisors, and managers to optimize lead handling.
  • Participate in ongoing training and development available at Young Ford of Morgan.
  • Contribute to team goals, including appointment show rates and customer satisfaction metrics.
Qualifications
Required
  • Excellent verbal and written communication skills.
  • Strong customer service mindset and ability to handle high-volume interactions.
  • Basic computer proficiency and comfort navigating CRM systems.
  • Ability to work in a fast-paced, team-oriented environment.
Preferred
  • Previous BDC, call center, automotive, or customer service experience.
  • Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Tekion).
  • Bilingual skills (Spanish/English) a plus.
What We Offer
  • Competitive hourly pay + performance-based commissions!
  • Full benefits package including medical, dental, vision, and 401(k).
  • Employee discounts on vehicles, service, and parts.
  • Training and career advancement opportunities within the Young Automotive family.
  • A positive, people-focused work environment built on growth and community.
Schedule
  • Full-time position
  • Includes some evenings and weekends depending on dealership needs
Join the Young Ford of Morgan Family
If you are energetic, customer-focused, and looking to grow with a strong and community-driven dealership, Young Ford of Morgan wants to hear from you!

Apply