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Google Chat Support Jobs in Utah (NOW HIRING)

Beddys

Customer Service Specialist

South Jordan, UT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the majority of customer inquiries through email and chat * Ensure timely, accurate ... Basic proficiency in Google Workspace and/or Microsoft Office * Strong written and verbal ...

Beddys

Seasonal Customer Service Specialist

South Jordan, UT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Support the majority of customer inquiries through email and chat * Ensure timely, accurate ... Basic proficiency in Google Workspace and/or Microsoft Office * Strong written and verbal ...

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the majority of customer inquiries through email and chat * Ensure timely, accurate ... Basic proficiency in Google Workspace and/or Microsoft Office * Strong written and verbal ...

Awardco

Client Support Representative

Lindon, UT · On-site

$15 - $19.50/hr

Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ... Microsoft Excel * Google Suite * Zendesk Why join Awardco? * We have a revolutionary, client ...

Awardco

Client Support Representative

Lindon, UT · On-site

$15 - $19.50/hr

Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ... Microsoft Excel * Google Suite * Zendesk Why join Awardco? * We have a revolutionary, client ...

Awardco

Client Support Representative

Lindon, UT · On-site

$15 - $19.50/hr

Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ... Microsoft Excel * Google Suite * Zendesk Why join Awardco? * We have a revolutionary, client ...

Awardco

Client Support Representative - Seasonal

Lindon, UT · On-site

$15.25 - $19.50/hr

Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ... Microsoft Excel * Google Suite * Zendesk Why join Awardco? * We have a revolutionary, client ...

Awardco

Client Support Representative - Seasonal

Lindon, UT · On-site

$15.25 - $19.50/hr

Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ... Microsoft Excel * Google Suite * Zendesk Why join Awardco? * We have a revolutionary, client ...

Castlight Health

Customer Support Specialist

Sandy, UT · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide support ... Familiarity with Salesforce Service Cloud and Google Suite is a plus * Must be able to work 40 ...

Verawholehealth

Customer Support Specialist

Sandy, UT · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide support ... Familiarity with Salesforce Service Cloud and Google Suite is a plus * Must be able to work 40 ...

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Google Chat Support information

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How much do google chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for google chat support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner programs, meet the required qualifications, and complete the application process. Relevant skills include customer service experience and familiarity with Google Workspace tools. Training and onboarding are provided after selection.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

What are popular job titles related to Google Chat Support jobs in Utah?

For Google Chat Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Google Chat Support jobs in Utah look for?

The top searched job categories for Google Chat Support jobs in Utah are:

What cities in Utah are hiring for Google Chat Support jobs?

Cities in Utah with the most Google Chat Support job openings:

Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Utah as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.

Customer Service Specialist

Beddys

South Jordan, UT • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

CUSTOMER SERVICE SPECIALIST (CSS)
BEDDY'S IS PROUD TO PROVIDE A WORK ENVIRONMENT FOCUSED ON BEING FUN, FAIR, AND FLEXIBLE. OUR EMPLOYEES TAKE CARE OF ONE ANOTHER AND WORK AS A TEAM IN VARIOUS ROLES AS NEEDED.
Hours
Full-Time:

  • 40 hours per week
  • Standard schedule is 8 hours per day in-office
  • Some evening availability may be required
Location
Beddy's offices; 5491 Hammerfest Dr. #201 South Jordan, UT 84009. Must live in Utah and be able to work in our South Jordan office Monday - Thursday.
Pay
$17.00 per hour
DESCRIPTION
Customer Service Specialists support our customers across multiple communication channels while helping maintain a consistent, thoughtful experience that reflects the Beddy's brand.
This role focuses on clear communication, problem-solving, and strong attention to detail. Team members are expected to manage their time well, stay up to date on products and policies, and contribute to both daily support and ongoing team needs.
All Customer Service Specialists share the same core responsibilities. In addition, each team member is assigned an area of focus to support team coverage and business needs. These assignments do not change the role or level of the position and may shift over time.
RESPONSIBILITIES
  • Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat
  • Understand and apply company policies as they relate to customer interactions
  • Provide a positive, solutions-focused support experience for customers
  • Communicate clearly and professionally across all channels
  • Collaborate with team members and leadership to ensure consistency
  • Maintain a strong understanding of products, services, and current initiatives
  • Accurately document customer interactions, feedback, and relevant details
  • Identify trends, recurring issues, and opportunities to improve the customer experience
  • Manage time effectively and prioritize tasks to meet response expectations
  • Assist with coverage during high-volume periods or team absences
  • Participate in team meetings and ongoing training
  • Complete additional assignments and projects as directed
ASSIGNED AREAS OF FOCUS
(Designated by Manager; all CSS team members support across channels as needed)
Email & Chat
  • Support the majority of customer inquiries through email and chat
  • Ensure timely, accurate responses and clear resolution paths
  • Handle questions, concerns, and order support with attention to detail
  • Maintain organized and thorough documentation within the platform
  • Monitor and respond to customer reviews as assigned
Social Media & Phones
  • Support customer interactions across social platforms and phone channels
  • Engage with customers in a way that reflects brand voice and tone
  • Monitor activity, respond to inquiries, and identify engagement opportunities
  • Provide a consistent and positive experience across public-facing channels
  • Escalate or route conversations as needed
Customer Resolutions & Support
  • Manage shipping protection claims, chargebacks, and order-related concerns
  • Resolve issues related to shipping, missing items, and delivery exceptions
  • Review and respond to customer feedback and reviews as assigned
  • Research and follow through on more complex customer situations
  • Maintain accurate documentation and ensure clear resolution outcomes
  • Identify patterns or recurring issues and share insights with the team
  • Step in to support other channels during high-volume periods or as needed
PERFORMANCE EXPECTATIONS
  • Maintain consistent, timely responses within assigned responsibilities
  • Communicate in a way that reflects Beddy's brand voice and values
  • Demonstrate accuracy in applying policies and documenting interactions
  • Show ownership of assigned work and follow through to completion
  • Stay informed on product updates, processes, and team communication
  • Be adaptable and willing to support shifting team needs
  • Contribute to a positive, collaborative team environment
  • Identify opportunities to improve the customer experience and share feedback
REQUIREMENTS
  • High school diploma or equivalent
  • 1+ year of customer service experience preferred (or equivalent experience)
  • Experience with customer service platforms such as Gorgias or similar tools preferred
  • Familiarity with social media platforms (Instagram, Facebook, TikTok) preferred
  • Basic proficiency in Google Workspace and/or Microsoft Office
  • Strong written and verbal communication skills
  • Ability to self-manage, prioritize, and complete tasks accurately and on time
  • Comfortable working both independently and as part of a team
  • Positive, solutions-oriented approach to customer interactions
  • Reliable internet access for remote work (every Friday)
COMPENSATION AND BENEFITS
  • Health, dental, vision, and life insurance
  • 401(k) with company match, 1 year waiting period
  • Paid time off and paid holidays
  • Employee product discount
  • Schedule: Monday-Thursday in office (South Jordan, UT area), Friday remote.

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