ZipRecruiter

Log In

1

Live Chat Representative Jobs in Utah (NOW HIRING)

Helpside

Spanish Speaking HR Represenative

Lindon, UT · On-site

POSITION OVERVIEW The Spanish Speaking HR Representative is responsible for ensuring clients and ... Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and ...

Helpside

Spanish Speaking HR Represenative

Lindon, UT · On-site

POSITION OVERVIEW The Spanish Speaking HR Representative is responsible for ensuring clients and ... Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and ...

Helpside

HR Representative

Lindon, UT · On-site

Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork & mail * Oversee E ...

Helpside

HR Representative

Lindon, UT · On-site

Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork & mail * Oversee E ...

Helpside

HR Representative

Lindon, UT · On-site

Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork & mail * Oversee E ...

Ampcus

Services Support Rep 2

Salt Lake City, UT · On-site

$16.50 - $21/hr

Services Support Rep 2 Ampcus Inc. is a certified global provider of a broad range of Technology ... Initial point of contact for customers via telephone, email or live chat to provide support of loan ...

next page

Showing results 1-20

All JobsLive Chat Representative JobsLive Chat Representative Jobs in Utah

Live Chat Representative information

See Utah salary details

$10

$19

$31

How much do live chat representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for live chat representative in Utah is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.01 per hour, depending on experience, location, and employer.

What does a live chat representative do?

A Live Chat Representative is responsible for assisting customers through online chat platforms, providing real-time support and information about products or services. They handle customer inquiries, resolve issues, and ensure a positive customer experience by communicating clearly and efficiently. Live Chat Representatives often work for e-commerce companies, tech firms, or service providers, and must have strong communication and problem-solving skills. Their role is crucial in delivering quick assistance and building customer satisfaction.

What are the key skills and qualifications needed to thrive as a live chat representative, and why are they important?

To thrive as a Live Chat Representative, you need excellent written communication, fast typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are vital soft skills in this position. These skills ensure efficient resolution of customer inquiries, positive customer experiences, and effective multitasking in a digital environment.

What are some common challenges faced by live chat representatives, and how can they be addressed?

Live Chat Representatives often encounter challenges such as managing multiple conversations simultaneously, adapting to varied customer communication styles, and resolving issues efficiently without the benefit of face-to-face cues. To address these, representatives can utilize pre-approved response templates, maintain strong organizational skills, and continuously update their product knowledge. Regular training sessions and collaborating closely with team members can also help in sharing best practices and handling complex customer inquiries more effectively.

What is the difference between Live Chat Representative vs Customer Service Agent?

AspectLive Chat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote or call centerCall centers, retail, or online support
Industry UsageCustomer support via live chat platformsCustomer support across various channels
Common Search IntentComparison with other online support rolesGeneral customer service roles

While both roles involve assisting customers, a Live Chat Representative specializes in providing support through online chat platforms, often working remotely. A Customer Service Agent may handle multiple channels like phone, email, or chat, and may work in various environments. The Live Chat Representative focuses on real-time online communication, making it ideal for digital-first companies.

What are popular job titles related to Live Chat Representative jobs in Utah?

For Live Chat Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Live Chat Representative jobs in Utah look for?

The top searched job categories for Live Chat Representative jobs in Utah are:

Live Chat Representative jobs near you
Infographic showing various Live Chat Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,160 per year, or $19.3 per hour.

Spanish Speaking HR Represenative

Helpside

Lindon, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

ABOUT HELPSIDE
For more than 30 years, we have collaborated with and supported small to medium-sized businesses by providing Payroll, HR, Workers' Compensation, and Benefits solutions. Our goal is to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration.
POSITION OVERVIEW
The Spanish Speaking HR Representative is responsible for ensuring clients and employees have a positive experience when they contact Helpside through e-mail, phone, live chat, or in person. We carry the HR burden so our clients can focus on other needs of their business. The Helpside HR team are experts and help our clients succeed.
WHAT WE ARE LOOKING FOR:
  • Answer all incoming client calls, e-mails, and attend to a "live chat" function
  • Oversee and complete unemployment insurance claims
  • Manage and complete incoming HR paperwork & mail
  • Oversee E-Verify & I-9 process
  • Answer client questions and concerns in a timely manner and connect them to appropriate experts when needed

KNOWLEDGE/SKILLS/ABILITIES
  • The ability to speak both Spanish and English
  • Quick and accurate entry of required documentation
  • Strong verbal and written communication skills
  • Demonstrate knowledge and effectively use customer service techniques
  • Proficient in Microsoft Office
  • Monitors own work to ensure professional quality and punctuality

JOB REQUIREMENTS
  • High school diploma or equivalent required
  • Bachelor's degree or current student preferred
  • 1-2 years' experience working in an office setting preferred

GREAT THINGS THAT COME WITH WORKING HERE
  • Health insurance 100% paid by employer (for both employee and family!)
  • Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
  • 401(k) with company match
  • Paid holidays
  • Paid time off

Job Type: Full-Time In Office (40 Hours/Week)
Job Location: Lindon, Utah

Apply